Rohrich Cadillac

My wife and I have been customers of Rohrich Cadillac for over 8 years. It is the excellent customer service, both in sales and particularly in the service department that have made us loyal customers. I over 8 years. It is the excellent customer service, both in sales and particularly in the service department that have made us loyal customers. I enjoy all the people I come into contact with at Rohrich. Two people I have contact with the most are Chuck Lucci Jr. and Gill Porr. They are phenomenal to work with. What is amazing is that if either of them is not available, whomever takes there place is equally considerate and helpful. More

The whole experience was very positive from the initial meeting to when i finally picked up the car. Lou was extremely accomodating. He explained all the features of the car and worked with me on the price meeting to when i finally picked up the car. Lou was extremely accomodating. He explained all the features of the car and worked with me on the price. At no time did I feel like he was pressuring me which I much appreciated. Also, his follow up after the sale was very impressive. I would definitely recommend him to anyone looking for a cadillac. More

I have dealt with Rohrich for many years, my wife and I buying three Toyotas and a Lexus, which I just traded in on a Rohrich Cadillac. My dealings with Rohrich have always been perfectly level and busines buying three Toyotas and a Lexus, which I just traded in on a Rohrich Cadillac. My dealings with Rohrich have always been perfectly level and business-like,while also friendly and respectful. This time I bought the Cadillac from Kelly Krall--not the typical auto salesman one would expect, but I was glad to see her because a neighbor of mine had bought a car from her and recommended her to me. Kelly was outstanding in all respects: friendly, good-humored, straightforward, helpful, and extremely knowledgeable about the cars. I wanted a CTS, either sedan or coupe, and she was very frank in helping me decide, pointing out both the advantages and disadvantages of both models. I bought the sedan. I am a no-nonsense kind of customer and she reacted in kind. I knew exactly which options I wanted, knew about what it should cost, and asked for her best out-the-door price. It was so close to what I wanted to pay that we struck a deal quickly. I have never liked buying a car, but Kelly made this experience really pleasant. Her friendliness was obviously genuine and she accepted my preferences and idiosyncrasies without question. When we shook hands before I drove off, I actually felt like hugging her, but that wouldn't have been businesslike. That's probably a first in the annals of auto sales! More

THIS WAS "THE CADILLAC EXPERIENCE". I WAS COMPLETELY SATISFIED WITH EVERY ASPECT OF THE SERVICE I RECEIVED FROM KEVIN FROM THE TIME I WALKED IN THE DOOR. COMPLETELY SATISFIED WITH EVERY ASPECT OF THE SERVICE I RECEIVED FROM KEVIN FROM THE TIME I WALKED IN THE DOOR. More

Although I have purchased many Cadillacs from Rohrich, this is my first meeting with Ken Goldberg. I found him to be very knowledgeable and cooperative. He continued a willingness to walk that extra mi this is my first meeting with Ken Goldberg. I found him to be very knowledgeable and cooperative. He continued a willingness to walk that extra mile that I associate with Rohrich Cadillac. My experience was totally satisfying. Would I recommend both Ken Goldberg and Rohrich? Absolutely! Sincerely, Robert E. Black More

Bernie was so nice to my husband and I right from the start. He had no problem with understanding how busy our lives were and that we needed to come to the dealership separately without our children. H start. He had no problem with understanding how busy our lives were and that we needed to come to the dealership separately without our children. He picked up right away that the purchase of the car was extremely important to both of us even though my husband did most of the interaction and dealing. Bernie absolutely cared about how I felt and that I had everything I needed and all of the information I needed. Bernie even took the time to go over all of the features of the car with each of us separately, again, we couldn't get there together. Bernie has committed to me that if I would like to come back at any time to review all of the features, he would be happy to do this and would take as long as I need. I love my new Cadillac. I have wanted one for a long time, but Bernie took our experience to a new level, that having a new Cadillac isn't just about the car, it is also about the experience and the service, topping it all off. More

Ken made my purchase experience simple and fun. I emailed my requested purchase details one day, the next day he found my car. Two weeks later I drove it away! He's a wonderful salesman and an asset emailed my requested purchase details one day, the next day he found my car. Two weeks later I drove it away! He's a wonderful salesman and an asset to your company. He's personable and knowledgable. A couple of days ago, I locked both sets of keys in my car. I called Ken, and within two minutes with his help and my onstar package, I was back in my car. A pleasure doing business with you Ken. Lori Scott More

I have bought 3 Eldorados from this dealership, through the years. Each car, thought used, lasted me ten years. I only bought a new-used car because I wanted more 'bells and whistles'. Or I felt the car the years. Each car, thought used, lasted me ten years. I only bought a new-used car because I wanted more 'bells and whistles'. Or I felt the car might start giving me problems. Each and every purchase has been made with Lou Cangelier as my sales rep. Only once did Chuck Lucci, Sr. lend a helping hand to help Lou get me a price I could handle. I tell everyone that will listen to me, to buy from Rohrich. I've sent my friends to see Lou and a few have purchased one through him. I of course have talked to other sales people at the other local Cadillac dealers to compare prices and check out the quality of their service and they have all forced me to return and buy from Rohrich. Lou has never made me feel like I made a mistake by buying a car with his help. I trust him with my wallet!!! xxxx, he has talked me out of cars because he knew I would not be happy with or in them, for one reason or another. Lou is a "keeper". Dave and the rest of the guys in the service department have bent over backwards to meet my needs, each and every time. More than once I had what I thought to be a minor emergency with the car and Dave always found a way to squeeze me in, his busy day and solve my problem. I wish there was a way I could really show all of them in service, how much I appreciate them. Giving them a copy of my Cds is way too inadequate. Every since I was a kid (1950 - 1960) and my dad would drive us by your dealership to pick my mother up from her job; cleaning houses in Mt. Lebanon, I knew I wanted to own and drive a Cadillac. Lou sold me my first one back the late 70's and my latest one in May of 2012...."I ain't never been sorry about buying cars from Rohrich Cadillac" We had a saying, 'back in the day'. "When you 'roll up' in a Cadillac, you be rolling up correct!" I'm a entertainer, I insist on 'rolling up correct' every where I play. Now, if only you could convince 'CADILLAC' to bring back the Eldorado before I take my 'dirt nap', I'd play my sax, for free, in your show room for free, for a month!!! TAKE THE HINT. I'M NOT THE ONLY GUY WHO FEELS THAT WAY ABOUT THAT CAR. More

Rohrich and Kevin are great. I will always buy my cars from them. They have always been very fair and great to deal with. This is our second car and plan to buy many more. from them. They have always been very fair and great to deal with. This is our second car and plan to buy many more. More

Bernie Keane is the ultimate Sales person!! He is kind and attentive to the needs of the customer. He has a good sense of humor which helped ease the discussions around purchasing our new Cadillac CTS for and attentive to the needs of the customer. He has a good sense of humor which helped ease the discussions around purchasing our new Cadillac CTS form Rohrich Cadillac.Bernie regularly follows up on our satisfaction with the vehicle and he is honestly concerned. I trust him and will truly consider purchasing another vehicle form Bernie in the future. More