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Rohrich Cadillac

Pittsburgh, PA

4.4
254 Reviews

2116 West Liberty Avenue

Pittsburgh, PA

15226

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Showing 254 reviews

August 31, 2012

Chuck was very friendly and approachable. When he explained the different options available to us for the CTS he had thorough knowledge of the vehicle. Since buying the car we have been very busy inc More

by 016231006335
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lucci Jr
Aug 31, 2012 -

Rohrich Cadillac responded

Thank you so much for your kind review. We're so happy that Chuck could go above and beyond to provide you with the ultimate car buying experience. We strive to be there for our clients every step of the way, including before, during and after the sale and it seems he has done just that! On behalf of everything, thank you for your business and wish you all the best with your new vehicle. Also, be sure to find us on Facebook and Twitter to find our latest online service offers. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

August 28, 2012

Kevin treated me with utmost respect and as a valued customer. He did not try to push or steer me into a deal and at all times I felt as if I was the one making the decisions and not having them foiste More

by mikepitt12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marn
Aug 29, 2012 -

Rohrich Cadillac responded

Mike thank you for sharing your experience with us. We pride ourselves on having the best employees who work hard for our customers and Kevin is no exception. We're so thrilled that he had made such an impression on you, and we're sure he'll be very flattered to hear your kind words. Thank you for your loyal business, and don't forget to find us on Facebook and Twitter to take advantage of our online specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

August 27, 2012

This is the third car we purchased from Rohrich and Kevin Marn. He is very polite and knowledgeable sales person and is always avaialble to answer any questions we may have. We have refered Kevin Marn & Roh More

by joebealko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Marn
Aug 27, 2012 -

Rohrich Cadillac responded

Joe, thank you for taking the time to leave us with this great review. Our goal is to deliver our customers with the very best customer satisfaction possible, so it's great that you can attest to this. We would like to thank you for your loyal business over the past few years, and for your kind recommendations as well. Please be sure to find us on Facebook and Twitter for our recent offers in the service department. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

August 27, 2012

We were interested in buying a new car. We couldn't decide if we wanted a Cadillac CTS or Buick LaCross. We looked on the internet to compare the cars and get some quotes. Ken Goldberg was the first t More

by George Horner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Goldberg, Mr. Lucci, and Ms Lombardo
Aug 27, 2012 -

Rohrich Cadillac responded

Patricia and George, thank you for your outstanding review. Customer feedback helps us grow as a dealership, so we truly appreciate you taking the time to let us know how we're doing. It's great that Ken and the rest of the team could make your visit with us so noteworthy, and we hope you'll consider us for your next automotive need. Also, please be sure to take advantage of our latest online offers by finding us on Facebook and Twitter. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

August 25, 2012

Excellent dealership to do business with. Tony treated me like an old friend AND sold me my dream car. Got the car I wanted at the price I wanted to pay. By far the easiest transaction EVER. Small problem More

by lmduval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Cardone
Aug 27, 2012 -

Rohrich Cadillac responded

Thank you for your great review of Rohrich Cadillac. It's terrific that you found our service and sales department to be great examples of customer care. Tony is a great member of our team, so we're so happy that you had a pleasant experience with him. We wish you all the best with your new purchase and hope that you'll join us on Facebook and Twitter for our special online promotions. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

August 24, 2012

FROM THE TIME WE FIRST ENTERED THE DEALER SHOWROOM AND UNTIL THE TIME WE DROVE AWAY IN OUR NEW CADILLAC SRX WE WERE TREATED LIKE OLD FRIENDS. THERE WAS NO HYPE OR AGGRESSIVE SALES PITCH, ONLY RELAXED CONV More

by tapkpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall
Aug 24, 2012 -

Rohrich Cadillac responded

Thank you for taking the time to leave us with this great feedback. We would like to thank you for recognizing Kelly and Marc's excellent customer care. We're absolutely thrilled to heat that your visit was us could be so outstanding, and we look forward to working with you in the future. Please be sure to follow us on Facebook and Twitter for our latest coupons to the service department and more. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

August 21, 2012

My experience at Rorich was very pleasant. Kelly Krall worked hard to earn my business and treated me with respect. I was working with two other dealers over the course of 3 days before Kelly contacted m More

by ronya.mahaffey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall, Mike Engelhardt
Aug 21, 2012 -

Rohrich Cadillac responded

Thank you so much for leaving us with this outstanding review. Our goal is to provide our customers with the very best service possible, and we're thrilled to hear that Kelly could treat you with the respect you deserve. On behalf of our entire team, thank you for your valued business. Please be sure to find us on Facebook and Twitter to stay updated with the latest dealership news and more. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

August 16, 2012

Dealership worked with me and did not rush my decision. They explained everything in detail and made the purchase a very good experience. Plus my company purchased a car about a year earlier from them too. More

by mcornyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Marn
Aug 16, 2012 -

Rohrich Cadillac responded

Thank you for your great feedback. We're glad to know that your experience with us was so positive and it's great to know that you felt comfortable during your visit. Please let us know if there is anything else we can assist you with, and be sure to follow us on Facebook and Twitter for access to our monthly service offers. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

August 13, 2012

Kevin Marn was very professional and helpful. He went out of his way to assist me with my vehicle purchase. I would definitely recommend him to friends and family. More

by scampbell4667
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marn
Aug 14, 2012 -

Rohrich Cadillac responded

Thank you so much for your great review. It means a lot that you would take the time to share your wonderful experience with Kevin. We're very pleased your time with him at Rohrich Cadillac could exceed your expectations. We would love to have the opportunity to work with you again, and we hope that you'll follow us on Facebook and Twitter for the latest dealership news and more. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

August 10, 2012

I live 2 blocks away from No. 1 Cochran, but would rather deal with Rohrich even though it is inconvenient for me to travel to their dealership. The staff at Rohrich has always been highly professional and More

by epodrat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall, Mike Engelhardt
Aug 10, 2012 -

Rohrich Cadillac responded

Thank you for your positive feedback. It's wonderful to hear that Kelly and Mark have always been so helpful to you and your wife. We would also like to express our appreciation for you making the farther trip out to see us. Please let us know if we can assist you with anything else, and be sure to find us on Facebook and Twitter for service specials and other online savings. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

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