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Rohrich Cadillac
Pittsburgh, PA
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Buying a car with Kelly Krall and Rohich was a great experience. They provided excellent service during the entire process and made it enjoyable. They were easy to work with. I love my new SRX and I experience. They provided excellent service during the entire process and made it enjoyable. They were easy to work with. I love my new SRX and I am hoping that this is the first of many cars I will be puchasing with Kelly and her team. More
Lou Cangelier was very helpful in our purchase of a 2009 SRX. He answered all our questions and made sure the car was ready for pick-up on the scheduled date.This purchase of the Cadillac for my wife was on SRX. He answered all our questions and made sure the car was ready for pick-up on the scheduled date.This purchase of the Cadillac for my wife was one of the most pleasurable car transactions we have ever had. We would both recommend Lou and Rohrich Cadillac in the future. More
Car buying at Rohrich Cadillac was a very easy. Buying a car is usually very stressful. Did I get a good deal? Is the warranty any good? Is the car a quality unit? Buying a CPO Cadillac from Rohrich with th car is usually very stressful. Did I get a good deal? Is the warranty any good? Is the car a quality unit? Buying a CPO Cadillac from Rohrich with the assiatance of Lou Cangelier was one of my best car buying experiences. Lou Cangeliers knowledge of the Cadillac CTS helped me make a Cadillac owner. I got a great price, warranty, and an awesome CTS. Lou did a great job and I would buy another car from him. Pete F. More
Very professional yet friendly service. A very good buying experience. This is my second new car from Rohrich and I intend to keep coming back. buying experience. This is my second new car from Rohrich and I intend to keep coming back. More
We visited another area Cadillac dealer before going to Rohrich. We were looking for the new (2013) XTS. The other dealer was OK, but just didn't seem to have any interest in selling us a car. They told Rohrich. We were looking for the new (2013) XTS. The other dealer was OK, but just didn't seem to have any interest in selling us a car. They told us that we could order one, but that it would require a $2,000 non-refundable deposit, and that they couldn't say when we might get a car. Bernie (and Mark, his manager) at Rohrich were a completely different story. They offered to order us the car with the options we wanted, with no obligation to purchase and no deposit required. The told us it would take 4-6 weeks for delivery and 6 weeks was what it took! They quoted us a price at the time of the order, and that was the price we paid - no last minute additions. Overall, Bernie and the folks at Rohrich couldn't have been nicer. They mad it clear that they wanted our business without being overly "pushy" - a really nice change from others we've dealt with in the past. More
Would definitely go back for my next car. Hopefully soon. Everyone was very friendly and fast. I hate sitting at a dealership all day at other places. I am bringing-up your dealership at my next corporate me Everyone was very friendly and fast. I hate sitting at a dealership all day at other places. I am bringing-up your dealership at my next corporate meeting to be considered for our company vehicles. More
I think that the relationship between the customer and the dealer has been lost at some dealerships. Not so at Rohrich Cadillac. From the sales department to the service department we received nothing but the dealer has been lost at some dealerships. Not so at Rohrich Cadillac. From the sales department to the service department we received nothing but a professional approach from sales and service. We were made to feel like we were indeed the customer and they appreciated our doing business with them. We love our children and protect them and therefor I would send my children to Rohrich for there car purchase and feel secure that they would taken care of and safe when the drive away in a new or used vehicle. More
Chuck was very friendly and approachable. When he explained the different options available to us for the CTS he had thorough knowledge of the vehicle. Since buying the car we have been very busy inc explained the different options available to us for the CTS he had thorough knowledge of the vehicle. Since buying the car we have been very busy including enjoying driving the vehicle. He actually has tried to reach out to us a few times to make sure we are satisfied with our choice and to know he is there if we need anything else. We are very happy. More
Kevin treated me with utmost respect and as a valued customer. He did not try to push or steer me into a deal and at all times I felt as if I was the one making the decisions and not having them foiste customer. He did not try to push or steer me into a deal and at all times I felt as if I was the one making the decisions and not having them foisted on me. All of the features of the car were explained as were all the terms of the financing. Everything was ready when Kevin said it would be and I did not have to wait for him whenever I showed up at the showroom. More
This is the third car we purchased from Rohrich and Kevin Marn. He is very polite and knowledgeable sales person and is always avaialble to answer any questions we may have. We have refered Kevin Marn & Roh Marn. He is very polite and knowledgeable sales person and is always avaialble to answer any questions we may have. We have refered Kevin Marn & Rohrich to our friends and neighbors. We will be a lifelong Rohrich customer. Kevin always explains the car and especially with our new XTS being it has the CUE system that is new and for us seniors took a little more time to learn. We are very satisified. More