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Rohrich Cadillac

Pittsburgh, PA

4.2
251 Reviews

2116 West Liberty Avenue

Pittsburgh, PA

15226

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Showing 251 reviews

September 19, 2012

Buying a car with Kelly Krall and Rohich was a great experience. They provided excellent service during the entire process and made it enjoyable. They were easy to work with. I love my new SRX and I More

by jennifer.michele.397
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Krall
Sep 19, 2012 -

Rohrich Cadillac responded

Jennifer, thank you for this great review. Kelly is a great member of our team, and it means a lot that you have taken the time to recognize her awesome customer service skills. On behalf of our entire team, thank you again for your valued business and we look forward to the opportunity to work with you again in the future. Also, please be sure to find us on Facebook and Twitter for the latest industry news and more. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

September 18, 2012

Lou Cangelier was very helpful in our purchase of a 2009 SRX. He answered all our questions and made sure the car was ready for pick-up on the scheduled date.This purchase of the Cadillac for my wife was on More

by naplespad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cangelier
Sep 19, 2012 -

Rohrich Cadillac responded

Thank you for taking the time to share your experience with us. We're very grateful to receive feedback like this, as it helps us grow as a dealership. We're thrilled Lou was able to demonstrate the wonderful lever of customer service that Rohrich Cadillac has become known for, and we look forward to your next visit. Please be sure to find us on Facebook and Twitter for our latest online offers. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

September 12, 2012

Car buying at Rohrich Cadillac was a very easy. Buying a car is usually very stressful. Did I get a good deal? Is the warranty any good? Is the car a quality unit? Buying a CPO Cadillac from Rohrich with th More

by petefindrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Cangelier
Sep 13, 2012 -

Rohrich Cadillac responded

Pete, thank you so much for letting us know how we're doing. We'll be sure to pass along your great comments to Lou. It's great to hear that he was such a help to you during your visit, and we're thrilled that you would consider coming back to work with him the in the future. Please let us know if there is anything else we can do for you, and don't forget to find us on Facebook and Twitter for the latest specials in the service department. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

September 08, 2012

Very professional yet friendly service. A very good buying experience. This is my second new car from Rohrich and I intend to keep coming back. More

by robertfpack
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marn
Sep 10, 2012 -

Rohrich Cadillac responded

Robert, thank you for sharing your experience with us. We always love to hear from our happy customers, and would like to thank you for your continued business with us. Please let us know if there is anything else we can assist you with, and be sure to find us on Facebook and Twitter for our special offers in the service department. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

September 06, 2012

We visited another area Cadillac dealer before going to Rohrich. We were looking for the new (2013) XTS. The other dealer was OK, but just didn't seem to have any interest in selling us a car. They told More

by joebreisch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Keane
Sep 06, 2012 -

Rohrich Cadillac responded

Joe, thank you for your outstanding review! We really value customer feedback and it means a lot to us that you took the time to let us know how we're doing. It's wonderful that Bernie and Mark could provide you with the excellent customer service Rohrich Cadillac has become known for, and we wish you all the best with your new purchase. Please be sure to find us on Facebook and Twitter for our latest dealership news. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

September 06, 2012

Would definitely go back for my next car. Hopefully soon. Everyone was very friendly and fast. I hate sitting at a dealership all day at other places. I am bringing-up your dealership at my next corporate me More

by jason67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Tony Cardone
Sep 07, 2012 -

Rohrich Cadillac responded

Jason, we can't thank you enough for leaving us with such kind words and great feedback. It means a lot that you would suggest Rohrich Cadillac at your next corporate meeting. We value the customer experience and aim to exceed the expectations of each and everyone of our clients, so we're glad that we have met this goal once again during your visit. Please let us know if we can help you with anything else, and be sure to find us on Facebook and Twitter for the latest dealership news and more. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

September 04, 2012

I think that the relationship between the customer and the dealer has been lost at some dealerships. Not so at Rohrich Cadillac. From the sales department to the service department we received nothing but More

by bolier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Cangelier, Mike Engelhardt
Sep 05, 2012 -

Rohrich Cadillac responded

Thank you for sharing your experience with us. It's great to hear that you feel comfortable when dealing with both the service and sales departments, and we're thrilled to know that you trust us with your business. Please let us know if we can assist you with anything else in the future, and be sure to find us on Facebook and Twitter for the latest industry news and more. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

August 31, 2012

Chuck was very friendly and approachable. When he explained the different options available to us for the CTS he had thorough knowledge of the vehicle. Since buying the car we have been very busy inc More

by 016231006335
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Lucci Jr
Aug 31, 2012 -

Rohrich Cadillac responded

Thank you so much for your kind review. We're so happy that Chuck could go above and beyond to provide you with the ultimate car buying experience. We strive to be there for our clients every step of the way, including before, during and after the sale and it seems he has done just that! On behalf of everything, thank you for your business and wish you all the best with your new vehicle. Also, be sure to find us on Facebook and Twitter to find our latest online service offers. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

August 28, 2012

Kevin treated me with utmost respect and as a valued customer. He did not try to push or steer me into a deal and at all times I felt as if I was the one making the decisions and not having them foiste More

by mikepitt12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marn
Aug 29, 2012 -

Rohrich Cadillac responded

Mike thank you for sharing your experience with us. We pride ourselves on having the best employees who work hard for our customers and Kevin is no exception. We're so thrilled that he had made such an impression on you, and we're sure he'll be very flattered to hear your kind words. Thank you for your loyal business, and don't forget to find us on Facebook and Twitter to take advantage of our online specials. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

August 27, 2012

This is the third car we purchased from Rohrich and Kevin Marn. He is very polite and knowledgeable sales person and is always avaialble to answer any questions we may have. We have refered Kevin Marn & Roh More

by joebealko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Marn
Aug 27, 2012 -

Rohrich Cadillac responded

Joe, thank you for taking the time to leave us with this great review. Our goal is to deliver our customers with the very best customer satisfaction possible, so it's great that you can attest to this. We would like to thank you for your loyal business over the past few years, and for your kind recommendations as well. Please be sure to find us on Facebook and Twitter for our recent offers in the service department. Regards, Chuck Lucci Sr. - General Manager clucci@rohrich.com

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