Roger Beasley Mazda of Georgetown
Georgetown, TX
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105 Reviews of Roger Beasley Mazda of Georgetown
Excellent experience as usual with service department. Have been taking my car to Mazda Georgetown for service and repairs for 8 years. The quality of their work and great customer service with a smile h Have been taking my car to Mazda Georgetown for service and repairs for 8 years. The quality of their work and great customer service with a smile has won my loyalty. Dealt on this occasion with Jacob and Nathan of the service desk. Both very competent pleasant young professionals. I was checked in very quickly. The oil change and fluid check, tire rotation, a headlight bulb replacement and vehicle multipoint check was done 20 minutes faster than the time estimate I was given - a positive surprise. While I waited in the very pleasant modern customer service lounge enjoying their good coffee - I received a text saying the work was complete - including a video review - narrated by the mechanic - of the work done. An impressive culture of pride in performing good work and customer satisfaction among both the service and mechanic staff. More
I took my vehicle in on 02/26/24 for an oil change and multi check , this was performed and as work was being done I received a video explaining exactly what was being done and my vehicle would be ready s multi check , this was performed and as work was being done I received a video explaining exactly what was being done and my vehicle would be ready soon. Work was completed and I left, the next day 02/27/24 the engine light came on. Wed 02/28/24 I drove back to the dealership, without a call or an appointment, I talked to the Manager and Mr Matthew , He asked me to pull the vehicle into the intake area, no more than maybe 10 minutes passed after I pulled in and the problem was taken care of, absolutely the best service I have received since moving to the state of Texas. Thank you for the outstanding quality of service and just basic common courtesy. There are a lot of good things to about the manner in which you treat your customers. Great job I which you could pass it on. Betty H. More
I had a warning light pop up over the weekend. I showed without an appointment and was quickly attended to. I was given a ride home and received a video showing what was going on and the problem I showed without an appointment and was quickly attended to. I was given a ride home and received a video showing what was going on and the problem was explained. I had an appointment for service scheduled on Wednesday and they took care of that while my car was there. When everything was done, they sent someone to take me back for my car. The service department at this dealership would be one of the reasons I would consider buying my next car there. More
Have taken my mazda for its routine service for over a year now. The staff is top notch. Always informative. They send me videos of the work. Making recommendations throughout my car. Very through details year now. The staff is top notch. Always informative. They send me videos of the work. Making recommendations throughout my car. Very through details. Thank you so much for your your professional services. More
Great Customer service, Phillip our salesman explained in detail all features of the both cars we tested drive. This was the best car shop experience we ever had including the finance department. Recommend i detail all features of the both cars we tested drive. This was the best car shop experience we ever had including the finance department. Recommend it 100% More
Great dealership and service. Came by to view a vehicle we called about and they had it pulled up ready for us to look at and test drive. Very courteous and friendly sales and sta Came by to view a vehicle we called about and they had it pulled up ready for us to look at and test drive. Very courteous and friendly sales and staff. Competitive prices. Will definitely come back or recommend them to friends. More