Roger Beasley Mazda South
Austin, TX
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256 Reviews of Roger Beasley Mazda South
Dream Car Purchase! I've wanted a Miata since I learned to drive! 30 years later I was able to make good on my teenage dream, and purchased one from Roger Beasley Mazda S I've wanted a Miata since I learned to drive! 30 years later I was able to make good on my teenage dream, and purchased one from Roger Beasley Mazda South a couple of days ago. My salesperson, LeeAnne, was friendly, organized, and helped me sort through the different models and choices I needed to make to find the right car for me. After test driving 3 different cars, we had a winner. The model I chose (a specific color I was looking for) was at another RB dealership. They went and got it for me and brought it to the South dealership within a couple of hours. Thanks to LeeAnne, Sean and Lauren for your help in the process. I LOVE my new Miata! More
Parts Department is Cheap, go to ANY other Mazda dealership I have never had an issue at any of the other Roger Beasley Mazda's (Georgetown or Central are AWESOME), but recently moved South and wanted to try th I have never had an issue at any of the other Roger Beasley Mazda's (Georgetown or Central are AWESOME), but recently moved South and wanted to try the closer location. I was thoroughly disappointed by the poor customer service and cheapness of this location. I went into the service parts department (10/25) because the battery in my key fob had died, and I wanted get a replacement. I was told AFTER it was put on that it would be $8 dollars for the small 3V battery (normally not more than $4 at any store). When I told the man working there I was an Advantage member (which comes with free oil changes, inspections, etc) and that I hadn't had to pay the ONE other time my key battery wasn't working, he said it would still be $8. I then spoke to the manager who told me 'it usually just depends on whose working if they feel like charging you or not,' and he offered to walk me over to speak with the parts clerk I had spoken to. Once the parts guy confirmed that it would still be $8, the manager turned and said ' you will have to pay for the battery, sorry.' At that point, I didn't argue (as clearly the manager had no spine and was fine with inconsistent messaging) and just asked them to remove the battery and left. If this is how they act over an (overpriced) $8 disc battery, I would rather drive the extra 20 minutes to go to ANY other location to get my car serviced. It's not about the $8, it's about ensuring your customers want to return by offering consistent service, which is something neither the manager or service parts technician seemed to care about. More
Excellent Customer Service I took my Mazda CX-5 In for service and, as always, the customer service was excellent. From the front door to the back, everyone was very pleasant! I took my Mazda CX-5 In for service and, as always, the customer service was excellent. From the front door to the back, everyone was very pleasant! The excellent customer service is what keeps me coming back! I've owned six Mazdas. Keep up the good work! More
Great Service - Great Deal on Inspections I entered the dealership a few minutes early for my car's inspection appointment. The technician took my car immediately and promptly had the inspec I entered the dealership a few minutes early for my car's inspection appointment. The technician took my car immediately and promptly had the inspection completed in less than an hour. I appreciate the Roger Beasley Advantage Plan, since the plan includes car inspections at no extra cost. Thanks! More
Professional, Knowledgeable Friendly and quick.3rd purchas My experience with Josh was great he help me find a car .. He was friendly knowledgeable and I plan to go back again. It's my 3rd purchase from Madza, My experience with Josh was great he help me find a car .. He was friendly knowledgeable and I plan to go back again. It's my 3rd purchase from Madza, I still use my tribute ,its been a reliable vehicle and that's why I'm a returning customer. Thanks Roger Beasley for being so reliable. More
GREAT customer service! Sales rep Melissa met me at their Georgetown location, 17 miles in bad traffic & 9 miles for me, to sign the papers and take delivery. She had all of Sales rep Melissa met me at their Georgetown location, 17 miles in bad traffic & 9 miles for me, to sign the papers and take delivery. She had all of the papers needed and went thru them very organized. I will consider Mazda South for my next vehicle purchase. More
Oil change and inspection I never ever had any problems at the Mazda South. Best service ever and quick! Thank you. I was pleased with customer care and always get the most fri I never ever had any problems at the Mazda South. Best service ever and quick! Thank you. I was pleased with customer care and always get the most friendliest staff. Chelsea was wonderful More
Amazing My experience at Mazda was great thanks to Rick. This is my first time getting a car and he explained thoroughly everything I needed to know. I resear My experience at Mazda was great thanks to Rick. This is my first time getting a car and he explained thoroughly everything I needed to know. I researched and went to different dealerships and none of them compared to both, the customer service and also the price that I received at Mazda South. More
Great service Always happy with the service at Roger Beasley Mazda South. Repairs are done within the promised time. I bought my 3rd Mazda for this reason. Always happy with the service at Roger Beasley Mazda South. Repairs are done within the promised time. I bought my 3rd Mazda for this reason. More
Friendly and professional The staff was very professional, friendly and kind. Vincent was not pushy but rather very informative about the vehicles which made me really conside The staff was very professional, friendly and kind. Vincent was not pushy but rather very informative about the vehicles which made me really consider the upgrade. More