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Roger Beasley Mazda South
Austin, TX
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263 Reviews of Roger Beasley Mazda South
Excellent service I went in to get my back brakes replaced and expected to not have my car back until the end of the day. I received a text just two hours later that my I went in to get my back brakes replaced and expected to not have my car back until the end of the day. I received a text just two hours later that my car was ready to be picked up. I always have the best service with Mazda! Chelsea was very nice and helpful! I also like that they are personable! More
Eddie is great! This is our fifth Mazda, but first time at Mazda South. Mazda #3 was 2015 Mazda 3S Grand Touring. Broke my heart when I was hit from behind by uninsu This is our fifth Mazda, but first time at Mazda South. Mazda #3 was 2015 Mazda 3S Grand Touring. Broke my heart when I was hit from behind by uninsured driver and pushed into the Volvo in front of me. My 2015 kept me safe, I was unhurt, but it gave it's life for me- was a total loss. Eddie was able to put us in a 2017 Mazda 3 Grand Touring (the sedan this time). He made it easy, did his best to give us their best deal and was so attentive to detail when we picked it up. Have to say, it's been my most sad experience because of the 2015, but my best ever experience buying a car. Love the Beasley service- we have had a few Mazda's now. These cars are great- fun to drive, stylish lines, run forever, keep you safe and Eddie is awesome. Highly recommend. More
Amazing Experience! Gold Star to Mazda South Roger Beasley Group! Scott Harms treated us like family, gave us expert advice and made our experience a pleasurable one. H Gold Star to Mazda South Roger Beasley Group! Scott Harms treated us like family, gave us expert advice and made our experience a pleasurable one. He went out of his way to make sure he found the exact vehicle we wanted and offered us a good price. His no pressure and serviced focused sales approach allowed us to make sure we were making the correct choice for our needs. I normally don't give reviews but Scott was amazing and car shoppers need to know that car shopping doesn't have to be a stressful experience when you have the pleasure of working with someone like Scott Harms. More
Awesome service. Devon went along with surprising me. Devon was so helpful and knowlegable. He went along with surprising me with a brand new car. Quick service and had water and popcorn while we waited. Devon was so helpful and knowlegable. He went along with surprising me with a brand new car. Quick service and had water and popcorn while we waited. More
Matt Cernocki in service is the best Matt Cernocki always makes sure that my car gets great service. I know I'm in good hands with Matt. I'm totally happy with all the repairs/maintenanc Matt Cernocki always makes sure that my car gets great service. I know I'm in good hands with Matt. I'm totally happy with all the repairs/maintenance that has been done on my car over many years. More
Just Bought Another Car at Mazda South I have never been a fan of the car buying experience. I bought a CX-9 from Mazda South in 2009 and just traded it in for a 2018 CX-5 at Mazda South. M I have never been a fan of the car buying experience. I bought a CX-9 from Mazda South in 2009 and just traded it in for a 2018 CX-5 at Mazda South. Mazda South is a great dealership. Vince Rifici did a great job as my "Product Specialist" during the car shopping process. Lauren Walker was excellent to work with during the other less than enjoyable car buying process: The Financing part. I am glad that I went back to Mazda South for my new car. More
LeeAnne was amazing! As for most people, buying a car for me is usually a pain. I would have to give big xxxxxxto both Mazda South and to LeeAnne for their amazing service As for most people, buying a car for me is usually a pain. I would have to give big xxxxxxto both Mazda South and to LeeAnne for their amazing service and attention to detail. It was a pleasure working with them on buying my Mazda 6. Go see LeeAnne! More
Dream Car Purchase! I've wanted a Miata since I learned to drive! 30 years later I was able to make good on my teenage dream, and purchased one from Roger Beasley Mazda S I've wanted a Miata since I learned to drive! 30 years later I was able to make good on my teenage dream, and purchased one from Roger Beasley Mazda South a couple of days ago. My salesperson, LeeAnne, was friendly, organized, and helped me sort through the different models and choices I needed to make to find the right car for me. After test driving 3 different cars, we had a winner. The model I chose (a specific color I was looking for) was at another RB dealership. They went and got it for me and brought it to the South dealership within a couple of hours. Thanks to LeeAnne, Sean and Lauren for your help in the process. I LOVE my new Miata! More
Parts Department is Cheap, go to ANY other Mazda dealership I have never had an issue at any of the other Roger Beasley Mazda's (Georgetown or Central are AWESOME), but recently moved South and wanted to try th I have never had an issue at any of the other Roger Beasley Mazda's (Georgetown or Central are AWESOME), but recently moved South and wanted to try the closer location. I was thoroughly disappointed by the poor customer service and cheapness of this location. I went into the service parts department (10/25) because the battery in my key fob had died, and I wanted get a replacement. I was told AFTER it was put on that it would be $8 dollars for the small 3V battery (normally not more than $4 at any store). When I told the man working there I was an Advantage member (which comes with free oil changes, inspections, etc) and that I hadn't had to pay the ONE other time my key battery wasn't working, he said it would still be $8. I then spoke to the manager who told me 'it usually just depends on whose working if they feel like charging you or not,' and he offered to walk me over to speak with the parts clerk I had spoken to. Once the parts guy confirmed that it would still be $8, the manager turned and said ' you will have to pay for the battery, sorry.' At that point, I didn't argue (as clearly the manager had no spine and was fine with inconsistent messaging) and just asked them to remove the battery and left. If this is how they act over an (overpriced) $8 disc battery, I would rather drive the extra 20 minutes to go to ANY other location to get my car serviced. It's not about the $8, it's about ensuring your customers want to return by offering consistent service, which is something neither the manager or service parts technician seemed to care about. More
Excellent Customer Service I took my Mazda CX-5 In for service and, as always, the customer service was excellent. From the front door to the back, everyone was very pleasant! I took my Mazda CX-5 In for service and, as always, the customer service was excellent. From the front door to the back, everyone was very pleasant! The excellent customer service is what keeps me coming back! I've owned six Mazdas. Keep up the good work! More