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Roger Beasley Mazda South

Austin, TX

4.6
251 Reviews

4506 S Interstate 35 Frontage Rd

Austin, TX

78745

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251 Reviews of Roger Beasley Mazda South

February 08, 2019

Bad communication don't return calls or emails. At first they treat you like they are there for you if you need anything,and when you do they just act like you don't exist. Especially the finance de More

by Glo
Customer Service
Recommend Dealer
No
Employees Worked With
Lauren Walker and Carlos
Feb 15, 2019 -

Roger Beasley Mazda South responded

Hi Gloria, First and foremost, I am sorry to hear you are upset with your experience at our dealership. Our team should have been much better at communicating with you, and for that, I do apologize and will make sure it’s addressed by upper management. Respectfully, Chelsea B. Roger Beasley Mazda Customer Experience Manager

February 08, 2019

Excellent vehicle selection and friendly customer service First off, I absolutely dread the car buying process. The dealerships are typically stuffy, with middle-aged men in formal suits, and the process feel More

by bradyjoynerfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez, Lauren Walker
Feb 13, 2019 -

Roger Beasley Mazda South responded

That is great to hear! Thank you for taking the time to leave us a review. If you ever need anything in the future, please do not hesitate to reach out! From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Mazda Customer Experience Manager

February 05, 2019

service went in for routine maintenance and a couple other problems that I already knew about. Very efficient and professional. Took awhile but I knew it wou More

by DavidD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 13, 2019 -

Roger Beasley Mazda South responded

Hi David! Thank you for taking the time to leave us a review, we really appreciate it! If you ever need anything in the future, please do not hesitate to reach out! From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Mazda Customer Experience Manager

February 01, 2019

Service Was in and out for routine maintenance in less than hour! Super quick and efficient, the suervice advisor helped me with some features I didn't know w More

by MM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Wimpy
Feb 13, 2019 -

Roger Beasley Mazda South responded

I am glad to hear that! Thank you for taking the time to leave us a review. If you ever need anything in the future, please do not hesitate to reach out! From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Mazda Customer Experience Manager

January 30, 2019

New, Used car My wife went to check out the cars. She brought me back and we talked with the salesman and took a test drive. The purchase went smoothly and we were More

by zippy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo, Lauren and Matt in service
Feb 13, 2019 -

Roger Beasley Mazda South responded

Congrats on the new vehicle! Thank you for taking the time to leave us a review. If you ever need anything in the future, please do not hesitate to reach out! From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Mazda Customer Experience Manager

January 28, 2019

bye bye automation toyota took my '13 prius in for service (takes for ever). went to the new car department and found nothing. walked up the street to the mazda dealer. fou More

by oldesthuman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 13, 2019 -

Roger Beasley Mazda South responded

Congrats on your new Mazda3! Thank you for taking the time to leave us a review, we really appreciate it. If you ever need anything in the future, please do not hesitate to reach out! From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Mazda Customer Experience Manager

January 25, 2019

Great Friendly Service Mazda South always treats me like a friend and valued customer. I told someone recently that Mazda South is like Cheers where "everyone knows my name More

by Ron W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Z and Matt
Feb 13, 2019 -

Roger Beasley Mazda South responded

Hi Ron! I am so glad to hear that! Thank you for taking the time to leave us a review. If you ever need anything in the future, please do not hesitate to reach out! From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Mazda Customer Experience Manager

January 24, 2019

Great Service! I have never had a bad service experience at Mazda South. They always take great care of me and my car. I'm in and out within the time estimated and More

by feliciacx3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hatcher
Jan 25, 2019 -

Roger Beasley Mazda South responded

I am so glad to hear that! Thank you for taking the time to leave us a nice review, we really appreciate it! From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Mazda Customer Experience Manager

January 22, 2019

Car Family for life I've been a member of their car family since 1997 when I bought my first new Mazda. Since then I've bought....(i've lost count). Recently they took More

by danpedroza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Harms
Jan 24, 2019 -

Roger Beasley Mazda South responded

Hi Dan! I am so glad to hear that! Wow on your 20th Mazda!! We really appreciate you taking the time to leave us a nice review. If you ever need anything in the future, please do not hesitate to reach out to us directly at the dealership or on social media as well: facebook.com/mazdaaustin. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Mazda Customer Experience Manager

January 19, 2019

Engine light turned on and off Isiaih scanned computer for code set by check engine light and explained it was general misfire that may not occur again but updated service records. More

by M K Penney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt and Isiaih
Jan 21, 2019 -

Roger Beasley Mazda South responded

Thank you for taking the time to leave us a review, we really appreciate it. If you need anything else, please don't hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family! Chelsea B. Roger Beasley Mazda Customer Experience Manager

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