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Roger Beasley Mazda Central

Austin, TX

4.4
176 Reviews

6825 Burnet Rd

Austin, TX

78757

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176 Reviews of Roger Beasley Mazda Central

January 15, 2024

Mike and Naraa were really helpful. They explained everything to me ,and Everyone were really friendly. Thank you More

by dianarodriguez8839
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike , Naraa
Jan 17, 2024 -

Roger Beasley Mazda Central responded

Thank you for taking the time to leave a review and share your experience with us, we really appreciate it!

January 11, 2024

Recently purchased a vehicle for my daughter. Plenty of vehicles on the Lot to choose from. Staff was friendly and knowledgeable. Our sales guy Garrett Bemer was knowledgeable and experienced. St More

by Eric Pena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett Bemer, Jordan Taylor
Jan 12, 2024 -

Roger Beasley Mazda Central responded

Thank you for taking the time to leave us a review, Eric! I'm so happy to hear you had a great experience with us and we hope your daughter is loving her new car. I will be sure to pass along your kind words to Garrett and the team - I know they will be happy to hear it! From all of us at Roger Beasley Mazda, we appreciate your business and look forward to working with you again in the future!

January 07, 2024

Took my car to be serviced. Courteous, nice and helpful. Did a great job and did not take as CB long as I expected. Great service! More

by Granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Ivy
Jan 07, 2024 -

Granny responded

Great job

Jan 09, 2024 -

Roger Beasley Mazda Central responded

Thank you for taking the time to share your experience and leave us a 5-star review, we really appreciate it!

January 04, 2024

We saw a car online and contacted the dealership for more information. They were very responsive, sent us the information we asked for and we set up a test drive. Cy, our salesman, was professional and kno More

by jennsteeleanderson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cy Stone - 5 stars
Jan 04, 2024 -

Roger Beasley Mazda Central responded

Thank you so much for taking the time to share your experience and leave us this amazing review! I'm so glad to hear you had a smooth car buying experience with Cy and I will be sure to pass along your kind words to the team. From all of us at Roger Beasley Mazda, we appreciate your business and look forward to working with you again in the future!

December 22, 2023

We have purchased 3 different vehicles from Roger Beasley. Each time we were taken care of! Can’t recommend them enough. More

by Erik Streetenberger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garrett
Dec 27, 2023 -

Roger Beasley Mazda Central responded

Thanks for tasking the time to leave us a 5-star review, Erik! I'm so happy to hear you had a wonderful experience. From all of us at Roger Beasley Mazda, we appreciate your business and look forward to working with you again in the future!

December 19, 2023

Just got my sixth vehicle with Roger Beasley. They put me in a new car during the recession in ‘09, in a year when I had been laid off and rehired from my job. They worked with me and I’ve been l More

by Rafael Vela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Wieland
Dec 21, 2023 -

Roger Beasley Mazda Central responded

Congratulations on your new vehicle, Rafael! I'm so happy to hear you had a great experience with your sixth purchase from us and we really appreciate your continued business over the years. Thanks for taking the time to share your experience with us.

December 19, 2023

Amazing! ! The transaction was seamless from start to finish! Eric, Taylor and the rest of the team made this the best car-buying experience we'd ever had! B More

by Robert Ricker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric, Taylor, Jordan, Kevin, Kenect Kenect
Dec 21, 2023 -

Roger Beasley Mazda Central responded

Congratulations on your new Mazda CX-50 Turbo, Robert! We agree - it's an amazing car and so much fun to drive. Thank you so much for taking the time to leave us a 5-star review, we really appreciate it. I will be sure to pass along your kind words to Eric, Taylor, and the rest of the team, I know they will be so happy to hear it. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!

October 24, 2023

I have been a loyal roger beasley mazda customer for almost 20 years. I have always been treated fairly and with respect. But recently I just bought a car and have never had such an awful experience wit More

by rz22389
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used sales agaent
Oct 24, 2023 -

Roger Beasley Mazda Central responded

First and foremost, I would like to apologize for the experience you had with us. We take customer satisfaction very seriously at Roger Beasley, so I have passed along your review to upper management so we can look into what happened here. Our General Sales Manager, Fidel, has been trying to contact you to help make things right. Please return his calls at your earliest convenience. Alex I. Customer Experience Manager

June 21, 2023

A white Mazda CX-9 was listed on their website that I was interested in. My friend who was going to help me buy the car, called and spoke with Mark and Simon around 8am and made an appointment for me to come More

by amy_turek
Recommend Dealer
No
Employees Worked With
Mark, Simon, Bassam
Jun 22, 2023 -

Roger Beasley Mazda Central responded

First and foremost, I would like to apologize for the experience you have had with us. We take customer satisfaction very seriously and I'm so sorry to hear we missed the mark on this. Our General Manager, Eric, will be reaching out to you today to discuss your visit. Again, I apologize for the miscommunication and hope we have the opportunity to earn back your business.

June 15, 2023

After having my car serviced here for the last 10 years the service department has gone steadily down hill. After leaving a rag inside of our air intake, we swore we would never go back. However, convenien More

by Jhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Jun 15, 2023 -

Roger Beasley Mazda Central responded

I am sorry to see you rated your experience at our dealership 1-star. We take customer satisfaction very seriously at Roger Beasley, so I'd like to look into what happened here. Unfortunately, with the name left in the review, I cannot find any record of you visiting our dealership. Would you mind emailing me at aivy@rogerbeasley.com with more info? Again, I apologize for your experience and will be on the lookout for your email.

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