Roger Beasley Mazda Central
Austin, TX
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176 Reviews of Roger Beasley Mazda Central
Recently purchased a vehicle for my daughter. Plenty of vehicles on the Lot to choose from. Staff was friendly and knowledgeable. Our sales guy Garrett Bemer was knowledgeable and experienced. St Plenty of vehicles on the Lot to choose from. Staff was friendly and knowledgeable. Our sales guy Garrett Bemer was knowledgeable and experienced. Staff worked well together. I would recommend Roger Beasley Mazda Central. More
We saw a car online and contacted the dealership for more information. They were very responsive, sent us the information we asked for and we set up a test drive. Cy, our salesman, was professional and kno information. They were very responsive, sent us the information we asked for and we set up a test drive. Cy, our salesman, was professional and knowledgeable. The negotiations went smoothly and we purchased the car for the online price. We completed our transaction in about 2 hours. It was one of the easiest car buying experiences we've ever had. I highly recommend Roger Beasley Mazda Central. More
Just got my sixth vehicle with Roger Beasley. They put me in a new car during the recession in ‘09, in a year when I had been laid off and rehired from my job. They worked with me and I’ve been l They put me in a new car during the recession in ‘09, in a year when I had been laid off and rehired from my job. They worked with me and I’ve been loyal to them, The cars are sporty and dependable, the service is great and I’ve always gotten competitive pricing from them. More
Amazing! ! The transaction was seamless from start to finish! Eric, Taylor and the rest of the team made this the best car-buying experience we'd ever had! B ! The transaction was seamless from start to finish! Eric, Taylor and the rest of the team made this the best car-buying experience we'd ever had! By the way, we love our new CX-50 Turbo!! What an amazing machine! More
I have been a loyal roger beasley mazda customer for almost 20 years. I have always been treated fairly and with respect. But recently I just bought a car and have never had such an awful experience wit almost 20 years. I have always been treated fairly and with respect. But recently I just bought a car and have never had such an awful experience with any of the other r.b.m locations. Mazda south is the worst. I was lied to and kept waiting for a long time with poor communication about an issue I had on my recent purchase. I will never go to this location again. The only saving grace the south location has is the service department. Alanah was very apologetic to my issues. More
A white Mazda CX-9 was listed on their website that I was interested in. My friend who was going to help me buy the car, called and spoke with Mark and Simon around 8am and made an appointment for me to come interested in. My friend who was going to help me buy the car, called and spoke with Mark and Simon around 8am and made an appointment for me to come in the same afternoon. They arranged to have the car pulled out for me. So I arranged to take off a half day from work, went to CarMax to have my car appraised, and arrived at Roger Beasley shortly before 2:30. However, we were told upon arrival that the model we arranged to look at was not there and they did not have any CX-9 Turbo Pluses, despite their website showing they had 3. My friend had received a call at 1pm, telling him that but I was already in the area and had already taken a half day from work so decided to go over there anyway. I spoke to the manager, I believe his name was Bassam—he had a gray beard, extremely muscular arms and shoulders, and tattoos going the length of both arms—who was less than empathetic at best. He said Mark and Simon asked him when he came in at 10am if they had any Turbo Pluses to which he said no, but for some reason, Mark and Simon waited 3 hours to call my friend back. If I had actually been told at 10am that the car I wanted to look at wasn’t there, I would not have had to waste a half vacation day when they knew full well that car wasn’t there. The manager tried to blame it on my friend. I was fed a load of lies. Then I was told that Roger Beasley himself was driving the very car I came to look at. No one could answer my question of why he was allowed to do that when it was listed on their website as for sale, except to say “Roger Beasley can do whatever he wants.” That may be true but what a horrible, dishonest business model. You list a car on your website for sale, you drive it around because you like it, then you’re going to sell it someone and pretend it’s new? I fully intended to buy that vehicle today but because I was lied to, wasted a half vacation day that I won’t get back, and was treated so poorly by the manager, I will never buy a Roger Beasley vehicle. I will gladly drive to Houston or Dallas to purchase a Mazda. 0/10 would not recommend this place. Horrible business practices, lies, deception, and poor customer treatment. More
After having my car serviced here for the last 10 years the service department has gone steadily down hill. After leaving a rag inside of our air intake, we swore we would never go back. However, convenien the service department has gone steadily down hill. After leaving a rag inside of our air intake, we swore we would never go back. However, convenience called and we found ourselves there once again. After scheduling an 8:45 appointment and confirming the scheduling of a loaner car, I show up at 8:45 only to be told there is no loaner car for me and my appointment is schedule for 10:45. I called the day before my appointment to confirm my loaner car and time of appointment. Then show up day of to be told something different and asked how I then wanted to proceed. I told them I wanted to proceed with a loaner car. They fumbled around and miraculously found one, but I then had to wait an additional 30+ minutes for it to be ready. On our previous visit they were unable to complete the work in the timeframe they had set out for completion and subsequently I had to bring my car in an additional time to complete the work…Frustrating! A once great service department has slipped into disarray. More