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Roesch Ford - Service Center
Bensenville, IL
185 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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185 Reviews of Roesch Ford - Service Center
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April 24, 2025
Service was great. Diego did a great job of explaining what service area found and what work was needed. Work was then done promptly and efficiently. Diego did a great job of explaining what service area found and what work was needed. Work was then done promptly and efficiently. More
by GPREDAN
Verified CustomerEmployees Worked With
April 20, 2025
I replaced my battery and have had two additional batteries replaced because they failed the test within days. Now the third battery is also causing a warning light, so it looks like this battery wil batteries replaced because they failed the test within days. Now the third battery is also causing a warning light, so it looks like this battery will have to be replaced soon, too. Looks like you have a bad batch of batteries from Ford. More
by OTTER1953
April 20, 2025
Over 2 hours and over $100 for an oil change and tire rotation. You greedy xxxxs can suck my ripe dirty xxx. Not only will I absolutely not be back. I will make sure to tell everyone I know not to go to rotation. You greedy xxxxs can suck my ripe dirty xxx. Not only will I absolutely not be back. I will make sure to tell everyone I know not to go to you. Greedy xxxxs . You can lose my information. I don't want to hear from you again. LOOSE MY INFORMATION! More
by JAMESSINMI
Employees Worked With
April 19, 2025
Jessica was very informative with what was going on with my car She was a pleasure to deal with my car She was a pleasure to deal with More
by KWHITE6258
Employees Worked With
April 12, 2025
I drive to your dealership from Arlington Heights because I have been pleased with the service & your employees. I bought my last 4 cars there going back years. I have been pleased with the service & your employees. I bought my last 4 cars there going back years. More
by DALE.KATRAROS
April 06, 2025
We had an appointment to bring our car in for a recall at 9:00 a.m., on the phone we were told it would take a couple of hours. When we brought the car in we were told it would be about 4 hours. Almost 7 hou 9:00 a.m., on the phone we were told it would take a couple of hours. When we brought the car in we were told it would be about 4 hours. Almost 7 hours later our car was finally ready. We were greatly inconvenienced by this time extension. We also needed to have a second key made on our car when our locksmith was unable to get a blank key fob for the car. His quoted all-in price was the same as the price you charged to purchase the fob alone. But, you charged another $190 just to program the fob, bringing the price I paid you to double what the locksmith would charge. This is pure price gouging in my opinion. More
by Norm G
Employees Worked With
April 06, 2025
Very Professional and fast service provided by Diego. Did not wait to long for my vehicle to be serviced Did not wait to long for my vehicle to be serviced More
by upperlevel9
Employees Worked With
April 04, 2025
3 hours total for an oil change, filter, tire rotation. Recall /computer update Slowwwwwwww computers JESSICA outstanding individual! Professional, informative, personable Spotless super clean wait Recall /computer update Slowwwwwwww computers JESSICA outstanding individual! Professional, informative, personable Spotless super clean waiting room Coffee machine from heaven More
by worldfamousglomps
Employees Worked With
April 03, 2025
They didn't try to upsell me on anything, which is appreciate. The only negative is that it took and hour and a half for any oil change and checkup and I had an appt. appreciate. The only negative is that it took and hour and a half for any oil change and checkup and I had an appt. More
by lynpburns
Employees Worked With
April 02, 2025
Jessica was great and I loved the mobile service. Trey was able to change my battery in my garage Trey was able to change my battery in my garage More
by kcheuer
Employees Worked With
