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Roesch Ford
Bensenville, IL
291 Reviews
Roesch Ford is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Bensenville area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 333 West Grand Avenue, Bensenville, IL 60106.
We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars, trucks, and SUVs from many other makes, including RAM, Chevy, and more. Roesch Ford is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive. If you have any questions, please give us a call at (630) 279-6000.
What started as a service station and small dealership in 1923 has grown to become the Roesch Cars of today. So, who are we? We’re glad you asked. Roesch Cars is a fourth-generation family-owned dealer that believes doing good business is simple. If you’re honest, you hire great people, and you offer competitive pricing and large selection, you keep customers coming back for 90 years and counting.
Where We Started
Back when Paul Roesch first started his DeSoto dealership, chances are that he couldn’t imagine the way it would grow. The accomplishment we think he’d be most proud of is that his own family has continued the dream he started more than 90 years ago.
Paul’s son, Larry, a lifelong resident of Elmhurst, began working at the dealership in 1952 while taking accounting and business law courses at night. In 1963, Roesch Motors incorporated and became Elmhurst Chrysler Plymouth, quickly becoming the leading Chrysler Plymouth dealership in the country.
Where We Are Now
In 2011, Dan Roesch added Roesch Ford 333 W. Grand in Bensenville to the family as well as a dedicated Commercial Vehicle Department for Ford Trucks and Vans at 303 W. Grand to complete the package.
In 2020, despite Covid-19, we have expanded to employ over 90 employees with 31 service bays and 18 commercial truck bays. We pride ourselves on customer service and were recently awarded
“The Fix-It-Right-The-First-Time” trophy from Ford Motor Co. for the 5th time in two years which is now a record amongst the 22 dealers in the region.
We Love What We Do
Of course, our Roesch family not only shares the business, but a passion for cars as well. In fact, we consider ourselves car enthusiasts – from vintage beauties to modern muscle cars and beyond – and have a deep understanding and appreciation of just how important buying and owning a vehicle can be. That level of devotion can be seen in every action we take and every car we sell, so that you can be sure you’ll love your Roesch experience – from sales to service – as much as your new vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 291 reviews
December 13, 2024
Alex took good care of me. He was very pleasant and explained things well. Service with a smile. My only reservation is that it took so long. I pulled in at 10:30 and did not He was very pleasant and explained things well. Service with a smile. My only reservation is that it took so long. I pulled in at 10:30 and did not get done til 1:30 for an oil change and a new battery. As luck would have it, after picking up my vehicle and parking on the street, a neighbor hit my car and ruined my rear tire. David explained the multipoint inspection print out to me with regards to my tires. He took the time out and was very helpful. More
by 17USPATRIOT76
Verified Customer
December 13, 2024
2022 Red Explorer ST, a few items. I booked this appointment on Ford Pass App for The Works Package, I only ended up with an oil change. I recently used the towing hitch to pull a fair I booked this appointment on Ford Pass App for The Works Package, I only ended up with an oil change. I recently used the towing hitch to pull a fairly heavy trailer for a 5-week work project and wanted to ensure condition of my brakes, suspension, tires were still good. Technician performed oil change and did not provide additional inspection feedback on brakes, suspension, tires. I did not receive a carwash as I was told water (something) was down. Also needed assistance with Sync 3 Navigation Update on my USB stick. Service Rep tried to assist but unsuccessful - technician did not assist, need to make another appointment. Basically I was informed this dealership is short-staffed on technicians and behind on various other things. While I am sympathetic to this, this is supposed to be my home Ford service location. We have serviced our previous Ford Explorer here in the past. Additionally, from my first service back on May 18, 2024: the oil cap was not screwed back in. It just sat on top of the engine until I opened the hood shortly after returning home - luckily it did not fall down. Also, 3 of my 4 stock Pirelli tire pressure caps were replaced with generic standard caps, which I actually prefer the original ones that came with my tires. More
by R.A.
Employees Worked With
December 12, 2024
My car and I were very well taken care of. Diego was very nice and very helpful. Diego was very nice and very helpful. More
by 52DEBIDOO
December 12, 2024
Nick and the team were fair, prompt and efficient. It was a great buying experience. It was a great buying experience. More
by mcarter11
December 12, 2024
I have been working with Justin for over 3 years he makes the purchasing experience a breeze the purchasing experience a breeze More
by HARRISON1341
December 10, 2024
Randy was was good and the recall was taken care of. I was surprised about the lug nuts having to be replaced . Surprising there is not a recall for it since it sounds like a manufacturer problem. I was surprised about the lug nuts having to be replaced . Surprising there is not a recall for it since it sounds like a manufacturer problem. More
by BOPARKER8
Employees Worked With
December 08, 2024
Great service. Diego kept me informed thru the process. I really appreciate the pick up service, it is very convenient. Diego kept me informed thru the process. I really appreciate the pick up service, it is very convenient. More
by NAYNATE22
Employees Worked With
December 07, 2024
After having gone to another Ford dealer about a week prior, and having a non-successful experience, we stopped in a Roesch Ford. Having been a prior Roesch customer, it had been a while since purchasing prior, and having a non-successful experience, we stopped in a Roesch Ford. Having been a prior Roesch customer, it had been a while since purchasing from them. This experience was perfection. Nick Petrasz greeted us for our appointment. He was kind, calm, and patient. After looking at and driving 3 different Bronco Sports, we finally settled on the one we liked best. Nick walked us through the payment process, negotiated with us to get the price point we needed to be, and ultimately earned our business. Sam Mellenthin in finance was also fantastic. Worked with us to get us to the payment we wanted, and had us out the door quickly. Highly recommend Roesch Ford for a great experience. Glad we went back after all these years. More
by Thomas.Cook
December 07, 2024
No pressure from these people 10 plus rating. I will recommend to everyone to Nick I will recommend to everyone to Nick More
by cin101757
December 07, 2024
Everyone at Roesch was great, starting with Kobe in Parts who sourced my tires, Randy and Alex who managed the installation and alignment, Kristin at the cashier desk who corrected my email address and Ford who sourced my tires, Randy and Alex who managed the installation and alignment, Kristin at the cashier desk who corrected my email address and Ford Rewards ID in Roesch’s records; even the outsourced shuttle driver who was polite and efficient. Thank you!! More
by LAURA_A_MAHONEY
Employees Worked With
Other Employees :
Kobe in Parts and Kristin at Cashier
