Roesch Ford
Bensenville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 227 reviews
Wonderful customer service Sam found me the vehicle for me and my budget. Was awesome at customer service. Work with us to make the experience enjoyable!! New what we had to w Sam found me the vehicle for me and my budget. Was awesome at customer service. Work with us to make the experience enjoyable!! New what we had to work with on the budget and didn’t pressure us into something we couldn’t afford. More
Less stressful dealer experience Buying a vehicle is never stress free, Dan my salesman didn't overly pressure me, didn't have to beg for a price. They had several vehicles I could ch Buying a vehicle is never stress free, Dan my salesman didn't overly pressure me, didn't have to beg for a price. They had several vehicles I could choose from in my price range. Ask for Dan! More
Very Good Experience I bought a 2017 Fiesta and I love the car. I feel it was very easy and good experience working with Roesch Ford. I know when i plan to get another car I bought a 2017 Fiesta and I love the car. I feel it was very easy and good experience working with Roesch Ford. I know when i plan to get another car in the future I will drive the 4 hours to work with this group of people again. More
ROESCH FORD REVIEW This was an overall great experience. Everyone was very friendly and attentive and the showroom was very organized and clean. Rani Wadeea was very This was an overall great experience. Everyone was very friendly and attentive and the showroom was very organized and clean. Rani Wadeea was very patient and a good listener. He worked to get us the deal we wanted. He also took the time to show us the options in the Escape and how they worked. He was very pleasant to work with and he knows his job well. More
Busing new vehicle We have been trying to get a new transit passenger van for the family for over a year and even live put of state. We did not have to barter and they We have been trying to get a new transit passenger van for the family for over a year and even live put of state. We did not have to barter and they were very upfront and gave a good price well below anywhere else we had tried. Worth the 3 hour drive there and back. More
Great experience for this single mom I left the dealership an hour ago and was anxious to post about my experience with Sam and Rani and all the guys at Roesch. I initially went in a coup I left the dealership an hour ago and was anxious to post about my experience with Sam and Rani and all the guys at Roesch. I initially went in a couple days ago to look at a couple cars. I knew exactly what I wanted and researched diligently online. My search brought me here. I told them up front that I would not be purchasing until the end of the week, which they totally respected without even a hint of pressuring me to buy that day. I did return and was just so appreciative of how they handled their business with me. I'm a single mom, came in with my 6yo son in tow. He was in heaven checking out every single car on the showroom floor, and the staff just let him go at it. They engaged him, talked to him, let him tag along when they went to put the new plates on our car, and one of the guys even gave him a set of LEGO markers that had been sitting in his desk for a year, just waiting for my son, apparently. LEGO markers -- so cool, didn't even know such a thing existed! So as I was finalizing the purchase of my car, my son was drawing the car interiors on blank pieces of paper, and several of the sales guys were sitting with him, and seemed to genuinely be enjoying talking cars with my 6yo. I was even more motivated to write this review, because earlier today I had an experience with an *unnamed* dealership, that was very typical of what a single woman would expect at a dealership -- lots of condescension and ogling. The superb customer service at Roesch (and lack thereof at this other place), was one of the deciding factors in my decision to purchase at Roesch. Kind, courteous, and totally respectful to not only me, but my 6yo as well. And my car (granted, I've owned it for an entire hour), feels totally solid, clean, and even slightly extravagant. Very happy customer! More
Great Experience Purchased a gently used 2017 Ford Flex and really appreciated working with Remik D in sales. Not pushy, and very knowledgeable about the car. Joe E Purchased a gently used 2017 Ford Flex and really appreciated working with Remik D in sales. Not pushy, and very knowledgeable about the car. Joe E in finance was also great to work with. Too often, after buying a car I feel exhausted and don't want to return to a given dealership. Not the case this time. Would definitely recommend these two guys at Roesch! More
Great Dealer I have been dealing with Roesch Ford for about 3-4 years. Have bought my last two vehicles from them. Great local business with good people. Worked I have been dealing with Roesch Ford for about 3-4 years. Have bought my last two vehicles from them. Great local business with good people. Worked with Mario Caruso recently to purchase my F150. Great guy Will definitely do business with them again. More
Made to feel important Our salesperson Mario Caruso was very courteous and took the time to explain some of the technology that our car offers. He didn’t pressure us or rus Our salesperson Mario Caruso was very courteous and took the time to explain some of the technology that our car offers. He didn’t pressure us or rush us but gave us space to talk and decide what we wanted to do next. Our time with Joe, the finance guy also went well. Our car was cleaned and came out with new plates. Mario saw us off and was very respectful and grateful. More
Bought a used car, good experience I searched for a long time to find the 4-year old model with options and mileage I wanted. Roesch Ford was quite a distance away, but i had a good exp I searched for a long time to find the 4-year old model with options and mileage I wanted. Roesch Ford was quite a distance away, but i had a good experience. Salesperson Osmin Balderrama found out what i wanted and answered questions honestly. there was no attempt to sell me on a newer of more expensive car, and no undue pressure. for service contracts, etc. That by itself will bring me back, even if I have to drive from Indiana. More