
Rodland Toyota of Everett
Everett, WA
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Worst Service Experience in 20 years of Rodland Patronage I am a long time, 20 year, customer. In that time I expect things to not go perfectly once and a while. The most recent experience with Rodland servic I am a long time, 20 year, customer. In that time I expect things to not go perfectly once and a while. The most recent experience with Rodland service dept. is possibly the worst ever and is making me question Rodland as the right dealership. I made a simple service appointment and showed up for it. Once there the service dept. tried to increase the costs significantly higher than what I was told to over the phone. It was a clear case of tell me one thing to get me in and then jack up the costs once there. I asked to talked to the Service Manager about it and he would not come out and talk to me. Very unprofessional all around. Bad, dirty, business practice and bad service. More
Great Car Dealership, Great Cars If you are in the market for a new or used Car you should definately check out Rodland Toyota. I believe Toyota's are some of the best cars so for me If you are in the market for a new or used Car you should definately check out Rodland Toyota. I believe Toyota's are some of the best cars so for me it was a no-brainer, but if you don't have the same opinion, stop by and check out the features and maybe you'll be converted. People know there stuff, salesmen and mechanics, etc. Free coffee. More
Toyota Corola S Jesse was very helpful in helping us select what kind of car we wanted. We didn't think we'd be leaving with a car that very same day but it was a ple Jesse was very helpful in helping us select what kind of car we wanted. We didn't think we'd be leaving with a car that very same day but it was a pleasant surprise. More
Highlander 2016 XLE One of the best car buying experience I have ever had, the best part was the amount of time it took to finalize the numbers and finish the deal. No up One of the best car buying experience I have ever had, the best part was the amount of time it took to finalize the numbers and finish the deal. No ups and downs and everything straight to the point. Zach was quite professional in keeping us in loop of the proceedings and was very courteous throughout our interaction. I would definitely recommend this dealership. More
Good experience I knew what vehicle and price point I wanted, so they didn't didn't try to pause me into any other cars I wasn't interested in. They did their usual s I knew what vehicle and price point I wanted, so they didn't didn't try to pause me into any other cars I wasn't interested in. They did their usual sales approach and I understand they have to make their money too but I left feeling like they gave me a fair deal, so it was an overall good experience. More
Rodland is a USAA Certified Dealership All Toyota Dealerships need to be affiliated with the USAA Auto Buying Program. I am to understand that some are not Due to my affiliation with USAA i All Toyota Dealerships need to be affiliated with the USAA Auto Buying Program. I am to understand that some are not Due to my affiliation with USAA i felt a Rodland ensured my satisfaction from all levels of the dealership. More
Yo, I just bought a car. I know I don't take the time to read long reviews, so I'll try and keep this short. * I should have come here first. Russell made buying my first c I know I don't take the time to read long reviews, so I'll try and keep this short. * I should have come here first. Russell made buying my first car as painless as possible (other than the fact that I'm on the hook for so much money for the next couple of years - ouch). *Russell sold the car to me. The first place I went, the dealer kept trying to up-sell the car to my parents, in hopes of them telling me it was a good deal. I've done what I want since the age of 5, so that didn't work. *I was never pressured, pushed, rushed, etc to buy a car. I felt like Russell wanted to make sure I found the right car for me, not just make a sale. *I feel like I got a great deal on a great car that will last me a LONG time (unless I get rich and want to upgrade to the color that I want). * The big boss (Tommy? Todd? Now I don't remember) stopped by briefly once or twice, but let Russell do most the talking. At the other place I stopped at, he was hanging over my shoulder the whole time and really made me feel uncomfortable. My dad bought his car here 2 years ago, and now I'm willing to bet that it'll be the first place my mom looks when she's ready for an upgrade. Thanks! If you need a car, go see Mr. Pyles! Tell him Hanne sent you. More
2001 Tacoma truck Had a good experience and felt like we were well taken care of. The dealership did miss some mechanical issues with this vehicle that should have bee Had a good experience and felt like we were well taken care of. The dealership did miss some mechanical issues with this vehicle that should have been caught before resale. More
Great Quick Experience! Worked the price out over the phone with Jeremy the day prior to coming into the dealership. Jeremy was very straight forward, willing to work with me Worked the price out over the phone with Jeremy the day prior to coming into the dealership. Jeremy was very straight forward, willing to work with me as the customer, and even sent emails to have everything we agreed on in writing. Unlike other dealerships I was talking to, I felt Rodland Toyota would honor the deal we negotiated, so making a trip over there the next day didn't seem like a big gamble. We ended up working with Taylor, who was also very professional and friendly. They whole place didn't have the typical "car sales guy" vibe, but more family run, customer service centered attitude which my husband and I enjoyed. The transaction was quick and painless and Taylor even sat down in the car with us to go over all the features and set up our phones with bluetooth before we drove off. Definitely recommend this dealership. More
Very helpful, great service and educated sales personnel. Very helpful, answered all questions, created a welcoming environment and formed a great buying experience. Bought a great new car; happy with price, Very helpful, answered all questions, created a welcoming environment and formed a great buying experience. Bought a great new car; happy with price, service and the car. It took two days for the purchase of our car, custom requested car was brought to the dealership the next day. It was only the third and fourth day of employment that our sales representative had been working for, but he was helpful, well educated and very friendly. We are happy with the our purchase. More