Rodland Toyota of Everett

Painless Purchase I have to honestly say this was the easiest and quickest vehicle purchase ever. Both Rod Kollmeyer and Russell Pyles were great. Stress free, honest a I have to honestly say this was the easiest and quickest vehicle purchase ever. Both Rod Kollmeyer and Russell Pyles were great. Stress free, honest and professional experience. I will definitely be back and I will make sure everyone knows about how amazing Rodland Toyota of Everett is. Thank you and I love my Sonata. More

Good Deals Come Easy Jordan made the car buying process quick and easy, and at the same time I never felt rushed or pressured to make the purchase. I will definitely come Jordan made the car buying process quick and easy, and at the same time I never felt rushed or pressured to make the purchase. I will definitely come back for my next trade. More

New car experience This is the first time I have bought a brand new car and Mike Massey was very helpful through a stressful process. He explain everything in a way that This is the first time I have bought a brand new car and Mike Massey was very helpful through a stressful process. He explain everything in a way that was easy to understand and easy to talk to. I would recommend Mike Massey and Roland Toyota to my friends and family. Looking forward to working with this dealership for many more years. More

My visit to Rodland Toyota for Toyota Sienna SE Premium 2016 My visit to Rodland Toyota was a great experience. Thanks to Jennifer Encinias! She was very patient and informative . Always update me on the sta My visit to Rodland Toyota was a great experience. Thanks to Jennifer Encinias! She was very patient and informative . Always update me on the status of the vehicle delivery date. She worked out a great price for me on my new Toyota Sienna SE Premium 2016, which I absolutely love it and one of the best vehicle for my family. Very Satisfied Costumer! Thanks to Sales manager Tommy Nelson for your support on given us an option on getting the right trim for this model. The best thing i like with Rodland Toyota was everybody work as a "Team". Thank you and more power! More

Best and easiest vehicle purchase The dealer, salesman, and manager were all wonderful. Normally I leave car dealerships stressed and exhorted. Not this time! My husband and I were sho The dealer, salesman, and manager were all wonderful. Normally I leave car dealerships stressed and exhorted. Not this time! My husband and I were shocked and how willing they were to negotiate and be fair to all parties involved. I love my 2015 4Runner and believe I have officially converted from a ford girl to a Toyota girl. Never thought it would happen...but it did! More

frustrating but finally done I have only purchased two new autos in my life, the first, a non Toyota, went pretty good. I ordered it, they gave me a price, I knew what I wanted, o I have only purchased two new autos in my life, the first, a non Toyota, went pretty good. I ordered it, they gave me a price, I knew what I wanted, ordered and received. They stuck to their price and approx. three months later I picked up the truck, no real issues. On this purchase, I had lots of questions for the people at Rodland Toyota, some went totally unanswered, some were given inaccurate information, and the rest went o.k. I ordered the Tundra, I was quoted a price. When I received a build date with V.I.N. and build sheet information, the price had gone up several hundred dollars. I Emailed and then talked to Greg Leonard, Sales Manager, who had been handling the majority of the communication with the dealership. He assured me they were sticking the original agreed price. Approximately two and a half months after the original order, the truck arrives. My wife and I went in to do paperwork with Doug Lafave, when we get to the Vehicle Buyers Order (the money part), they raised the price again, then I raised Holly xxxx. I wanted to talk to Greg, who wasn't in, and after some arguing, we got it for the original agreed price. Doug was good, Professional and courteous. Mike Massey was nice but never followed up on questions asked. Greg was good, followed up on most questions and was the most helpful before and during the process. I never did get any explanation about why they tried to increase the price again on the pickup date, so maybe it was a mistake or maybe they tried to pull a fast one. I am suppose to give this dealer rating on Doug only for the date of sale, which is a very small part of the buying process, I think the review should be based on the whole transaction, from start to finish! And in my opinion, if the dealership wants great reviews, they need to give great customer service, and in my case, that didn't happened. Very good at times and terrible other times!! More

Great People The people at this dealership were great. They worked as quickly as possible to get the paperwork done so I wouldn't have to spend the entire day the The people at this dealership were great. They worked as quickly as possible to get the paperwork done so I wouldn't have to spend the entire day there. They even drove to the car rental place so they could give me a ride back. Doug and Russell are the ones to ask for! Thank you for making my car buying experience wonderful! BJ in Tacoma:) More

Excllent Everything went smoothly, everyone was professional and friendly. Worked with Zach in sales, don't see his name on the list. Friendly and courteous. A Everything went smoothly, everyone was professional and friendly. Worked with Zach in sales, don't see his name on the list. Friendly and courteous. Also Zach took the time to set up my phone with the new car. More

Do your homework and you'll get a fair deal. Although buying a car is never easy, I did my homework to see what others paid, and determined my own fair price. Yes, there was the usual "let me as Although buying a car is never easy, I did my homework to see what others paid, and determined my own fair price. Yes, there was the usual "let me ask my manager" back and forth but it was relatively painless. I will return to this dealer in the future but would never recommend the Lake City Toyota dealer because of their high pressure sales techniques. Also, be prepared for the many options when you get into the signing document phase. It can add thousands so know what you need or want. Darci was thorough but didn't push things we didn't want. More