
Rodland Toyota of Everett
Everett, WA
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Integrity I personally felt that the information given me by 'Bubba' was in sync with reality and I had no problem being convinced by that information that this I personally felt that the information given me by 'Bubba' was in sync with reality and I had no problem being convinced by that information that this was the proper choice for me. As he said, "Toyota sells itself" so he did not have to use any coercive or pressure tactics to make the sale. And he didn't! I felt comfortable under his guidance. Thanks Bubba! John and Judy Gustafson More
No pressure experience on new truck purchased A pleasure working with Taylor for assisting me and my wife making the right decision to purchase my dream truck. It was an awesome experience with z A pleasure working with Taylor for assisting me and my wife making the right decision to purchase my dream truck. It was an awesome experience with zero hassle and not pressured in choosing that right truck. I highly recommend Taylor Garneau and Rodland Toyota to anyone interested in buying their dream car/truck/SUV. Also, thank you Doug Lafave for contacting us in the first place and the continued communication with us. Thank you for recommending Taylor to us. P.S. This is our third Toyota vehicle purchased at Rodland Toyota since 2007. More
Excellent experience I came in to see a particular used car I was interested in. Taylor had it ready and impeccably detailed when I got there, including having the CARFAX I came in to see a particular used car I was interested in. Taylor had it ready and impeccably detailed when I got there, including having the CARFAX report on hand. He spoke very positively about the dealership's values in ensuring the reliability of their used cars, without pressuring me to buy. I was satisfied with the purchasing price and financing terms we agreed on. Taylor was professional and efficient throughout the process; he ensured that I knew how all features on the car worked, and followed up with an e-mail the next day. More
Good experience on new car purchase I used an online service to have a few dealers sending me offers for the car I want. Rodland is the first dealer responded with a detailed price cert I used an online service to have a few dealers sending me offers for the car I want. Rodland is the first dealer responded with a detailed price certificate with VIN and price. Also, they promised to match offers from other dealers. We enjoy the no-pressure sales negotiation. I'd like to thank our sales rep Doug for his friendliness and patience, thank Darci for her straightforwardness in the financial part. And thank John Yi for his extra effort to make a deal and make us customers. I would recommend this dealership to other customers. More
Buying a Car Made Easy I am a no nonsense person. I went to Rodland Toyota with the intent of leaving with a RAV 4. For sure tell me about the features but I wasn't looking I am a no nonsense person. I went to Rodland Toyota with the intent of leaving with a RAV 4. For sure tell me about the features but I wasn't looking for a hard sell. I knew what I wanted. Mark Hernandez delivered and, after a test drive and a reasonable trade in, I purchased a car. I had to wait a day because the color I wanted had to come from another dealer but it was worth the wait. You can't go wrong with a Toyota and you can't go wrong with Rodland Toyota. Duncan More
Pleasant Experience for a Change Buying a used car seems to always be a hassle. Between the negotiation back and forth with the sales people is so tiresome and makes buying a car so p Buying a used car seems to always be a hassle. Between the negotiation back and forth with the sales people is so tiresome and makes buying a car so painful. Especially when you have a small child in tow during the process, magnify that 10x fold. Not true with Rodland Toyota. I had a max price I didn't want to exceed with my budget and explained this to my sales rep, Alex. For a young man of his age, he was very professional, courteous and understanding to our needs. Both him, John, and Tommy were outstanding and gave my wife and I time to discuss and review before coming to agreement. Tom in the Finance department was great and let my son color in his office while we signed all the paperwork. I would definitely recommend any of these sales professionals to my friends and family when purchasing a new or used vehicle. We will definitely come back for our future vehicle needs. More
Amazing Very detailed and enthusiastic, Jordan helped me with information for a vehicle that I was sure I liked and he made me love the choice I made for my f Very detailed and enthusiastic, Jordan helped me with information for a vehicle that I was sure I liked and he made me love the choice I made for my future Thanks for the support More
Buying a car made easy. Jesse made buying are first new car a enjoyabe experience. We went in knowing we wanted a Rav 4. Did not feel pressured or rushed. Showed us only wha Jesse made buying are first new car a enjoyabe experience. We went in knowing we wanted a Rav 4. Did not feel pressured or rushed. Showed us only what we were wanting. Was nervous and can be stressful buying a car. He made us feel comfortable and easy to talk . The process was easy and took only about 3 hours. Was offered coffee and water. Everyone was friendly as they took us through the process and explained everything in a easy way to understand. Told us about extra features we could purchase but did not try to hsrd sell us. Jesse made sure I got the color I wanted. and when everything was done. He took the time to show me how different features in the car worked was very patient. I would recommend Jesse and Toyota Rolanda to my friends and family. Thank you and I love my toyota More
Great experience and great deal We loved the experience we had working with Taylor and with Rodland overall in buying our new Highlander. No pressure and Taylor really listened to wh We loved the experience we had working with Taylor and with Rodland overall in buying our new Highlander. No pressure and Taylor really listened to what we were looking for. Then got us just the car we were looking for by swapping with another dealer to get us the color and options we wanted at a great "no haggle" price. No pressure and things worked very quick and smooth once we made our decision. Even the finance person was helpful, friendly, and fast in making it all happen. A great experience and we feel like part of the family now. We highly recommend Rodland and our sales person Taylor and will be back again for our next vehicle. More
Love working with Rodland My wife and I bought two cars from Mike Massey just this past week. These were the 2nd and 3rd cars we have purchased with Mike, and 4th overall I hav My wife and I bought two cars from Mike Massey just this past week. These were the 2nd and 3rd cars we have purchased with Mike, and 4th overall I have purchased with Rodland. I could not recommend working with them enough. Mike is honest, a pleasure to do business with, and just a really nice guy. Mike does a really good job about being open and honest when it comes to the vehicles, the pricing, and timelines. My 4Runner was being shipped in and received a phone call every couple of days with a status report, which really put me at ease. He is so easy to talk to as well, which made us feel comfortable during the inevitable downtime you go through when signing the paperwork and waiting for the next steps. I will always buy Toyota and will always go to Rodland. I have never had a bad experience purchasing or going in for service. Thank you to Mike, Darci, and Jeff for another great experience this time around. More