Rodland Toyota of Everett

Excellent Recovery and Comeback!!! (Sales & Service) After beginning issues with financially securing the car loan and pricing for my new 2012 Kia Soul, the sales and service team with Todd Bond and Cole After beginning issues with financially securing the car loan and pricing for my new 2012 Kia Soul, the sales and service team with Todd Bond and Colette Kelln made an excellent comeback in offering a great maintenance plan and fixing any unresolved issues with my new used Kia Soul (cosmetic repair, oil change). I had already signed on the dotted line after realizing some problems and they came back to take care of my needs and requests with great care after a rocky start. I certainly didn't expect our ups and downs (and I'm certain they didn't either), but they took care of business swift with great care and hit a home run in the end. I'm really proud of their gracious ability to make it right and put the customer first even if the contract was signed already. Their ability to put the customer first will always be the #1 key to my vote for them. When I came in for my free oil change and informed me that I had a nail in my tire and would need two new tires (where the current tires were also brand new), Colette saw my frustration and took charge with Todd and replaced them for free given that I had just bought the car and couldn't believe I would be putting money into it already. Outstanding. That matters. I always love to bring my best foot forward and do great business with people, and in a world where it's hard to trust people to do the job right, I am so appreciative that this car dealership took integrity seriously, did the work as promised, and earned my respect of their business and business practices. Thanks so much for treating me as a valued and honest customer on a budget who needed to come away with a good car purchase and good service. It was difficult as a single woman and a student to figure out how to make it work, but I wouldn't hesitate to recommend Rodland Toyota and these managers to people I care about or anyone looking to be treated right. Even while waiting for my car to get done, I was constantly checked on to see if I needed anything to drink or eat just to make my experience great. So, all in all, both sides have to do their homework, be organized and honest, and you have to know what you want. It's a navigation, but when both sides do come together with the intention to make a successful outcome, it's amazing the good and genuine business relationship that can be formed. I'm grateful, and I'm hopeful that Rodland will continue to break the mold in offering the kind of service that is mountains above the rest. Thank you to everyone at Rodland who made this work successfully! Great work and thanks for putting people first!!! More

Great Cars and Great Service My experience with Rodland Toyota was top notch. Doug Lafave is the Gold Standard in sales; informative, friendly, knowledgeable and sincere. He took My experience with Rodland Toyota was top notch. Doug Lafave is the Gold Standard in sales; informative, friendly, knowledgeable and sincere. He took his time to understand what I was looking for and get me into the best car for my needs. My questions were answered and I was very comfortable with my final decision. I love my new Rav 4 as ND am so happy that I bought it from Doug. More

Great Experience with Donovan Rodriguez! My daughter just finished college and was in the market for a used truck, she knew what she wanted - a Toyota truck. Donovan was very helpful and pat My daughter just finished college and was in the market for a used truck, she knew what she wanted - a Toyota truck. Donovan was very helpful and patient with her, and I really appreciated it - thank you Donovan! She got a great truck at a great price. We also got a tour of the facility and were treated very well. Jeff McEwen in finance also was very helpful he explained a lot about what was necessary and what was optional with financing and insurance. When I am in the market for a new vehicle I will be purchasing at Rodland Toyota, I highly recommend. More

Our Buying Experience We felt our salesperson was very professional. There was no pressure to make a decision, and the explanations of the options available to us were tho We felt our salesperson was very professional. There was no pressure to make a decision, and the explanations of the options available to us were thorough and complete. It was a good buying experience. More

Colin is Awesome Colin listened to what we wanted and made sure that I received that vehicel. He explained to us all the details of the sale. I will recommend him to Colin listened to what we wanted and made sure that I received that vehicel. He explained to us all the details of the sale. I will recommend him to all of my friends and anyone else that needs a new or used vehicle. More

James was fantastic! Last month, my father and I purchased a Toyota Tundra at Rodland Toyota of Everett. James was extremely helpful. He really listened to what we wanted Last month, my father and I purchased a Toyota Tundra at Rodland Toyota of Everett. James was extremely helpful. He really listened to what we wanted in our new car. This was my first time purchasing a car, and James made the whole process seamless. You could tell he was very knowledgeable of the cars he was showing us, and that he really cared that we were completely satisfied with our purchase. Thank you James and the whole Rodland of Toyota Team! We love our car! More

Our new car Doug was our sales team star he made our experience very memorable we were able to get what we were looking for and for the right price Doug was our sales team star he made our experience very memorable we were able to get what we were looking for and for the right price More

Stress free purchase. We had just come from another dealership where we had experienced much stress and outright deception. Our son had just purchased a Highlander from Ro We had just come from another dealership where we had experienced much stress and outright deception. Our son had just purchased a Highlander from Rodland and he recommended Taylor Garneau as someone who would be able to help us find the vehicle that we were looking for. Taylor found just the right Highlander and took us through the smoothest car purchase we have ever had. The car was right, the price was right and the salesman was right. Thank you Taylor, thank you Rodland. More

Go with Doug LaFave! This is the first time I buy a car in the state and the simplicity and service provided by Doug is exceptional, he explained everything before I sign This is the first time I buy a car in the state and the simplicity and service provided by Doug is exceptional, he explained everything before I sign it and he help me to get the car the same day, I am so happy now, definitely in the future, I will do more buys! More

Great service! Great service for new car buy! Everyone was kind and caring and took time to answer questions and did not make me feel rushed. Jesse the young salesma Great service for new car buy! Everyone was kind and caring and took time to answer questions and did not make me feel rushed. Jesse the young salesman did a great job, was patient and knowledgeable. They went out of their way to get me a car from another dealership, so that I was able to drive my car home the same day after all the paperwork was done ! They even allow getting the car from other dealer without the usual $500 deposit fee which was wonderful! I had to do a little haggling over my trade-in, but ended with better deal. I chose to drive further to this Everett Toyota dealer over closer Edmonds one due to difficulties with salesman there. I'm glad I did-I was treated much better at Rodland! The only reason I didn't give stars to "Quality of Work" is because I have not had any service yet; and the only reason I dropped one star off of Tommy was because of haggling over when I would buy the car ~grin~. But he was very kind overall. More