
Rodland Toyota of Everett
Everett, WA
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Went above and beyond for us! We live in Anchorage, Alaska and were looking for the kind of customer service we weren't finding locally. After speaking with Doug LaFave we quickly We live in Anchorage, Alaska and were looking for the kind of customer service we weren't finding locally. After speaking with Doug LaFave we quickly realized we had finally found a dealer who understood customer service. It takes a leap of faith to trust someone you've never met when making such a big purchase, but any of those fears we harbored were quickly alleviated as the car purchasing process progressed. Doug located within a couple of days the EXACT car we were searching for. He went a step further and DROVE IT from their dealership in Everett to the Port of Seattle, where it will be barged to Alaska. Need I say more? We received the price we were asking for, the exact car we were asking for, and the level of customer service we were searching for. A big thanks also to Rodland's financing department (Tom) for quickly overnighting all the paperwork necessary to complete the purchase. Thank you Doug and Tom! More
Hassle free and efficient experience! I had not bought a new car since 2003 and the last time I owned a car was in 2009. Due to my busy work schedule, I needed to shop around via the inte I had not bought a new car since 2003 and the last time I owned a car was in 2009. Due to my busy work schedule, I needed to shop around via the internet for the best deal I could get and Jordan was very efficient in responding to my internet inquiries and emails. We settled the final best price and financing via email prior to coming to the dealership. Additionally, to make this experience even better, Jordan drove all the way from Everett to West Seattle to pick us up (as I didn't have a car yet)! The most important aspect of this entire experience was that I never felt any kind of pressure from Jordan or the finance team to close the deal and that was exactly what I was looking for. This is the first time we own a Toyota Rav4 and we LOVE it! Thank you, Jordan! More
Quick Easy Fast - fair price- car buying Hi, We had a great experience buying our black 2017 Camry from Zach. He went and found what we were looking for, in our price range. The finance p Hi, We had a great experience buying our black 2017 Camry from Zach. He went and found what we were looking for, in our price range. The finance person Tom I think was very nice, suggested some items, but no pressure. More
I test-drove a highlander limited recently. I did not purcha Doug LaFave was excellent as a sales consultant. Would highly recommend. DD. Poole Brier. I did not end up buying, however I totally enjoyed his expe Doug LaFave was excellent as a sales consultant. Would highly recommend. DD. Poole Brier. I did not end up buying, however I totally enjoyed his expertise.DP More
Love this dealership! I have gone to Rodland for years for service on my RAV4, and their service department is always outstanding. I decided to trade in my 2008 RAV4 for a I have gone to Rodland for years for service on my RAV4, and their service department is always outstanding. I decided to trade in my 2008 RAV4 for a 2015, and found the perfect car at Rodland's lot. Happy to say, the sales team is just as wonderful as the service department! Honest, no pressure, great deals! More
Friendly and Helpful When my Rav 4 was totaled, I returned to Rodland to replace it. Jessie was extremely helpful in helping decide the model that best met my needs and t When my Rav 4 was totaled, I returned to Rodland to replace it. Jessie was extremely helpful in helping decide the model that best met my needs and there was never any pressure. Taylor finished the deal as Jessie had another appointment previously scheduled and the two were in communication with each other to make sure I was very satisfied. More
Seamlessly easy! I just traded in my previous Toyota lease for an upgraded version of the same model. I worked with Taylor Garneau and was extremely pleased with the e I just traded in my previous Toyota lease for an upgraded version of the same model. I worked with Taylor Garneau and was extremely pleased with the entire experience. The whole process took about 3 hours and it was actually enjoyable. At no time did I feel any pressure to make the deal. I felt very calm and relaxed throughout my dealings with Taylor. He's knowledgeable, accommodating, and very easy to work with. I highly recommend Rodland Toyota, (their Sales and Service departments), and specifically Taylor Garneau! More
No pressure and professional experience We signed up for Costco Auto Program and went to Rodland Toyota looking for a certified used or new Highlander. We had an appointment with Taylor Gar We signed up for Costco Auto Program and went to Rodland Toyota looking for a certified used or new Highlander. We had an appointment with Taylor Garneau who took us for a test drive. He was very personable and knew all the features of the vehicle. Once we decided on a new vehicle the cost information was clearly presented and was to our satisfaction. As car sales go this was a pleasant experience. More
Completely happy We had A very satisfying experience with Rodlands. Our sales person,Colin, was very knowledgable ,,friendly and with no pressure. We got what we wante We had A very satisfying experience with Rodlands. Our sales person,Colin, was very knowledgable ,,friendly and with no pressure. We got what we wanted at the price we wanted and are really loving our new Prius. More
Pleasure to deal with! Bubba was SUPER easy to work with and did everything we asked. Finance was having Computer issues and took much longer than we were told. Jeff in Serv Bubba was SUPER easy to work with and did everything we asked. Finance was having Computer issues and took much longer than we were told. Jeff in Service was awesome and set up our first appointment and even help with another vehicle we own to schedule service for it as well. More