Rodland Toyota of Everett

Great experience We purchased a Toyota Sienna from Rodland. Everyone was friendly and very helpful and it turned out to be a pleasant experience. We had lots of questi We purchased a Toyota Sienna from Rodland. Everyone was friendly and very helpful and it turned out to be a pleasant experience. We had lots of questions and some hesitation, but Ran Duan was patient and not at all pushy. And then we had Caden Powell to instruct us on all the features of the van! Thanks, More

Great Sales Experience Farhad was great to work with! He was low pressure and answered my questions directly. He helped ensure the sales transaction went smoothly and quick Farhad was great to work with! He was low pressure and answered my questions directly. He helped ensure the sales transaction went smoothly and quickly. The car has been great so far. More

Great Service I purchased a new Toyota from Rodland after positive experiences with the service department. Colin Miller in sales helped us through the process of p I purchased a new Toyota from Rodland after positive experiences with the service department. Colin Miller in sales helped us through the process of purchasing a vehicle to exact specifications and when circumstances outside his control delayed delivery, he and the Sales Manager made everything right. This is an honorable business. More

Professional, polite, skilled service department! What a pleasant surprise compared to other dealers I have been to. Rodland was recommended to my by a fellow Tacoma driver who was also disappointed a What a pleasant surprise compared to other dealers I have been to. Rodland was recommended to my by a fellow Tacoma driver who was also disappointed at the service at other dealers. Professional, polite, and skilled staff. With just one visit of a couple hours, Rodland was able to find and fix a steering/cabin shake in my 2017 Tacoma that had completely stymied another dealer and a tire shop, despite multiple visits to both (the other dealer was Toyota of Kirkland, and the tire shop was two different Discount Tires in the Renton area). My adviser, James, also brought the tech out to explain what they found and how they took care of it. My issue, which was caused by improper balancing at the tire shop, was diagnosed and repaired within the original diagnosis only charge. I highly recommend their service department! More

Friendly and Transparent Car Purchasing Experience Caden was extremely helpful, upfront, and transparent. Even after the sale, he was more than happy to help with any additional questions about the car Caden was extremely helpful, upfront, and transparent. Even after the sale, he was more than happy to help with any additional questions about the car and take a look at the vehicle for any concerns I had after having the car for a few days. Highly recommend working with him if you are in the market of purchasing a vehicle. More

Friendly and Professional From start to finish, David was helpful, friendly and professional. He answered all our questions, steered us in the right direction to find the right From start to finish, David was helpful, friendly and professional. He answered all our questions, steered us in the right direction to find the right car, and he got us a good deal. We never felt pressured. He went over our new Prius's systems, and helped us set up its options. We could not be happier. Thanks. More

Service department would not communicate I took my truck to Rodland for rear wheel bearings. A known issue for my year tundra. My service team leader mr Gill , told me it might have something I took my truck to Rodland for rear wheel bearings. A known issue for my year tundra. My service team leader mr Gill , told me it might have something to do with my brakes and I said no les swab had done the brakes. That’s all it took for mr Gill to go off looking for another reason for wheel bearing noise. We agreed to have the noise diagnosis. After the work day was over I had not heard from my red team leader, mr Gill. So I called him. He went on and on about how I might want to take my truck back to less swab. Finally he tells me it could be wheel bearings. Wow. So I tell him fix it. Please. Long story short it took four days to repair and my red team leader mr Gill never called or texted me. I had to call for updates at the end of every work day. Usually getting voice mail. The one time mr Gill did answer the phone directly he laughingly said “ isn’t it time for a new dodge Chrysler Jeep or truck “. Then said sorry he used to work for dodge and just couldn’t get their jingle out of his head. I am not complaining about the service done. Or price. Just mr Gill. More

Really great experience!! My sales person Caden Powell was great he was upfront and honest so there was no B.S. he made it as easy as possible to make the deal. Love my truck!! My sales person Caden Powell was great he was upfront and honest so there was no B.S. he made it as easy as possible to make the deal. Love my truck!! More

Great experience. I want to thank Colin Miller for the excellent experience I had. He was very professional with no B.S. I told him what I wanted and he presented all o I want to thank Colin Miller for the excellent experience I had. He was very professional with no B.S. I told him what I wanted and he presented all of my options. I ended up buying my new Highlander on my second visit. I would recommend Rodland to my family as well as all my friends. More

Emotionally challenging experience turned positive I knew it was time to replace my much beloved car and Colin was great at reading my emotions, knowing how to gentle push me toward purchasing my new c I knew it was time to replace my much beloved car and Colin was great at reading my emotions, knowing how to gentle push me toward purchasing my new car all while allowing me the space I needed to do so. Colin was exceedingly patient, good humored, and very kind. Every Toyota member that I encountered was friendly, seemingly enjoyed watching my toddler be a toddler all over their show room, and the flexibility shown for our time was much appreciated. I am pleased with my overall experience and look forward to being a member of the Toyota family for many, many years to come. More