Rodland Toyota of Everett

Simple, honest, quick I had been searching for a used truck for a few months. Visited many dealers in the surrounding area, but repeatedly experienced the same thing--numbe I had been searching for a used truck for a few months. Visited many dealers in the surrounding area, but repeatedly experienced the same thing--numbers discussed over the phone held no weight once I showed up. At Rodland, I worked with Russell Pyles over the phone. When I showed up, we test drove the truck, then proceeded to "talk" numbers. The numbers that were presented to me were in-line/slightly better than the ones discussed over the phone. Because both parties upheld terms discussed over the phone, we were able to reach a deal in very little time. I was in and out of the dealership in less time than any other experience I've had. More

Easy Simple Experience I didn't want to wander around a dealership and have someone tailing me, or trying to point out the wonders of each vehicle, or to persuade me to "jus I didn't want to wander around a dealership and have someone tailing me, or trying to point out the wonders of each vehicle, or to persuade me to "just look at this one," the one they were trying to unload. Based on research: it was advised to always start on-line. Every other dealer I contacted wouldn't give me specifics, would give me ranges for prices, basically vague and ambiguous. Jeremy Potter asked what I was looking for. Using the work sheet from the toyota website, I told him (had no color preference). I received a reply. EXACTLY the specs I was looking for, Blue/gray exterior/cement interior. I was given Book price and then a specific price quote! When I went in, Jeremy wasn't available and I was given to Doug LaFave. It was the truck I had built on the toyota site and all I asked of Jeremy. Thinking about it, I wandered around, by myself with no one bugging me or trying to cajole me. I decided it was the truck and others on the lot didn't meet my needs or were out of my price range. I went back to Doug for a test drive. We drove it around, I liked it. We went back to the dealership to discuss a deal and trade in. When Doug went to the mgr regarding the trade in, I thought it was going to be awhile so I wandered the show room for the first time. There was a Quicksand exterior/black interior that knocked my socks off. I went back to the table where Doug was waiting and told him I was interested in switching. He didn't bat an eye, started new paper work, got the managers approval then asked which one. It was getting late. Doug had the truck detailed, washed, gassed, and waiting. Showed me the basics of how everything worked. Setup electronics (phone/blue tooth/gps/etc.). Tested it all out. Gave me his cards and numbers, and told me not to hessitate calling with any questions. The whole experience was completely no pressure, customer focused. Tomorrow it will be a week I've had the truck. I have put on just under 400 miles. Because I intend to travel I was concerned about the plates and registration. I called Doug and all is under control. Again, the experience was the best car deal I've had. Jeremy and Doug were simple, straight, and helpful. I really like the truck and have had nothing but compliments on it. Thanks Rodland. More

Had a good time Wife and I stopped at Rodland Toyota after visiting family just to check out 2017 RAV4...since it was right there. We actually had our minds made up Wife and I stopped at Rodland Toyota after visiting family just to check out 2017 RAV4...since it was right there. We actually had our minds made up on the 2017 Honda CRV, but wanted to give the RAV4 a look see. We were examining the exterior of the rav when randy vigoren greeted us shook my hand. I was up front that there was no chance I was buying a car and he smiled and started to show us the interior and let us explore anyway. Later he asked if I wanted to drive one. I restated I wasn't buying a car and we actually were Going to Honda next day...and he was okay with that and we went for a drive. Any how I had a lot of fun talking with Randy and happy that he would invest time for us for possibly nothing...he let the RAV4 sell itself to me. Except I still had to test the CRV...so on to next day checked out CRV and although opinions vary, reviews vary...for me the CRV didn't Have much over the RAV4 as for what we needed and Randy's demeanor as our sales guy over the Honda guy had me put the Toyota out in front. Called Randy next day on his day off and he came in and got me the price I was happy with, got a car my wife was happy with. Happy wife happy life! I can't ask for my than that! Thanks Randy! More

No pressure. I've bought 4 cars from Rodland, I'm 34 years old. They have never sold me a car, they have always given me the opportunity to buy the car I want. A I've bought 4 cars from Rodland, I'm 34 years old. They have never sold me a car, they have always given me the opportunity to buy the car I want. And I've yet to be disappointed. Russell went out of his way to help me as well. More

Best experience I ever had Mike Massey was amazing , I got a 2017 Toyota Tacoma off road package and love it , mike was nice and friendly from the start , I was looking at 4runn Mike Massey was amazing , I got a 2017 Toyota Tacoma off road package and love it , mike was nice and friendly from the start , I was looking at 4runners and Tacoma's I was torn between the 2 so mike explained the differences and the price wasn't that far from each other, we test drove the 4runner first and then the tacoma and I just loved the power and drive on the tacoma , he gave us a tour of the building , got some drinks and he had a lady bring us fresh baked cookies while we were doing paper work and waiting . He did awesome trying to make a good deal with us and I definitely walked out with a big smile out the door and still am happy with mg truck, mike is the best , keep up the awesome work. I've bought multiple vehicles at different dealerships and this was the best experience I've gotten , and jeff in the finance department was quick and easy . -Jeziree F. and Kaipo Kamana-Leong More

Low stress One of the better car buying experiences I've had. James Effler is a calm and patient salesperson. His laid back manner made the experience much less One of the better car buying experiences I've had. James Effler is a calm and patient salesperson. His laid back manner made the experience much less stressful. He was helpful and knowledgeable without being pushy. I would definitely buy another car from him. Tom in finance understood from the start that I didn't want to purchase any extras and he didn't try to change my mind. Overall a positive and smooth car buying experience, and I love my 2017 Prius! More

Perfect transaction Inquired about Toyota Sienna via internet. I briefly stated what I wanted. Price was quoted and features associated with that price although limited c Inquired about Toyota Sienna via internet. I briefly stated what I wanted. Price was quoted and features associated with that price although limited color selection at that price. At request, price was amended to reflect taxes, documentation fees, and license fees. Seventeen days later I made an appointment with check in hand for that price, and drove off with my new Sienna. No attempt to talk me out of what I wanted, or add a bunch of stuff I didn't need. No third degree with finance manager. Wow. Second Toyota I've purchased here, and when the time comes, a third. More