Rodland Toyota of Everett
Everett, WA
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If you're looking for a great vehicle and great service in Washington State I would absolutely recommend the Rodland Toyota dealership, especially Daryl Do Carmo to help anybody out in the possibility of p in Washington State I would absolutely recommend the Rodland Toyota dealership, especially Daryl Do Carmo to help anybody out in the possibility of purchasing a car. Daryl and other guys were so helpful and answered all of my questions and concerns. I'll definitely be going back to him when I get my next one! Overall it was a great experience and I will continue to recommend Rodland Toyota dealership to my family, friends, and colleagues. More
This is formal correspondence between Rodland Toyota and my family, yet to be fully alleviated and repaired starting roughly a year ago I.e Jeff Mattson - This the way business is handled at Rodland my family, yet to be fully alleviated and repaired starting roughly a year ago I.e Jeff Mattson - This the way business is handled at Rodland I figured it was a random issue with your service department allowing customers to see other customers social security numbers. Also having your staff forcefully charge for services, that were purchased during purchase of such vehicle (quite illegal and immoral practice) I figured it was a random issue with the tire tire light coming on the day of purchase after your staff held the car extra hours due to fixing the issue; that never happened whatsoever. I figured it was a random issue when I received 8 hard pulls on my credit even specifying to only go through TF at signing. I figured it was a random issue when not only you, but your staff used foul language and would hang up the line after threatening litigation and repossession of the vehicle. I figured it was a random issue when taking the subaru to the subaru dealership, they found it low on oil, radiator fluid and told me the tire sensors were old/original in a case. I figured it was a random issue when we were promised that resigning would Not have to take place. That TF was contacted, and a resigning was not necessary; that you at Rodland fixed your error. I figured it was a random mistake when I was offered to paint the vehicle per the issues Rodland has caused, then having the offer rescinded to a $500.00 credit and was told that painting the vehicle was not a viable option I figured it was a random mistake when you missed your scheduled meeting time to resign by over an hour, having to reschedule. I figured it was a random issue that TF cannot find any trace of a deal being done between Rodland and myself (as of 4:00pm 3/25/2020) I figured it was a random issue that I have not received plates much over a month after signing. All this, and much more, that you alongside Rodland Toyota has put my family through, to then not reply for over 2 weeks regarding a simple, but crucial step in the sale process of a vehicle. It is becoming not only concerning that you are choosing to not respond, but also the temporary tags you placed on the vehicle at purchase, are expiring soon. My legal advisor told me not to resign, due to it would put me in further with "your games" as it was said. I should have listened and stuck to my guns. Instead, you and your company stiff armed me, keeping me and my family in the perpetual state of agitation. To not have to drive around illegally in the very near future, please fix this issue immediately. Please, respond as you will. This has gone from frustrating, to downright disgusting. I would see this happening at the mom and pops of the dealership world..from your mouth, decades of experience helping thousands of customers, and yet I had this rough of an experience(?) - Upon contact and repair, the above will be closed. More
It was great experience buying RAV4 2021 at Rodland Toyota.Mike Ramsey helped me to get right information about the car which was very helpful. He gave required all the information which helped me to t Toyota.Mike Ramsey helped me to get right information about the car which was very helpful. He gave required all the information which helped me to take decision. More
Super amazing experience!!! Everything was done quickly and efficiently thanks to Christina and Jesse they found the exact car I was looking for within two days I was able to walk out feeling confident in and efficiently thanks to Christina and Jesse they found the exact car I was looking for within two days I was able to walk out feeling confident in my purchase! More
Worst service ever! Our Sales Rep, Robert, was great. He was knowledgeable and friendly. So we went ahead and bought the car and that was when things went downhill. Af Our Sales Rep, Robert, was great. He was knowledgeable and friendly. So we went ahead and bought the car and that was when things went downhill. After we signed the paperwork with Robert, we had to wait over two hours to actually pay for our car (cash) because there was only one person who could take our money and there were other customers in front of us. While we waited our car was sent to have a full tank of gas put in for us, but when we got it to go home, there was only 3/4 tank. (Petty, I know, but just seems weird that they stopped at 3/4 tank... why not just fill it all the way?) But the real kicker is this. WE bought our car Dec 23. It is now 2 months and they still haven't sent us our license plates! Our temporary sticker expired on Feb 6. I called a week after that to see if our plates had come in and were that they were there waiting for us. We had never been notified. Since we live in Skagit County I asked if they could be mailed to us and was told they would. When they didn't come a week later I called again and was told they had just been mailed out. That was a week ago... and still no plates. In the meantime, I cant even drive my new car cuz I can get a ticket. I would never recommend this dealership to anyone who cares about customer service. More
We purchased a certified Toyota Sienna from Robert Dixon. He was so helpful and kind! Everyone at the dealership was great. Thank you! We are so excited to drive our new car! He was so helpful and kind! Everyone at the dealership was great. Thank you! We are so excited to drive our new car! More
We bought a new 2019 highlander from Rodland. Amber took us on a test drive and answered all our questions over the course of a week while we decided which vehicle was best for us. She even responded to qu us on a test drive and answered all our questions over the course of a week while we decided which vehicle was best for us. She even responded to questions on her day off. Everyone at the dealership was helpful and friendly. Also, the coffee bar is pretty awesome. More
I had a very good experience working with Roberto Ramirez in buying a certified used car. He was very knowledgeable and very patient with me. I had not bought a car since 1986. So there was a lot for me to l in buying a certified used car. He was very knowledgeable and very patient with me. I had not bought a car since 1986. So there was a lot for me to learn about today's cars. And I have much, much more to learn as I drive my almost new wheels. He was attentive, listening to my questions and concerns. And repeated willingly when I asked for the same information twice. Thank you, Roberto. More
My buying experience was made a pleasure through the guidance of Amber Mullerleile and Vern Gaare as well as Brandon McEwen in finance.They were knowledgeable and very easy to work with and I'm very sat guidance of Amber Mullerleile and Vern Gaare as well as Brandon McEwen in finance.They were knowledgeable and very easy to work with and I'm very satisfied with the purchase I made. I would definitely reccomend them and your dealership to anyone in my circle looking to purchase a vehicle and can't thank them enough. You have definitely made a return customer of me thanks again Rodland Toyota! More
New Cars Mike Hildebrand: I have bought cars from Mike for 18 years now we go back a long way. He always works his magic with the cars of my choice he truly Mike Hildebrand: I have bought cars from Mike for 18 years now we go back a long way. He always works his magic with the cars of my choice he truly has made my coming back to Toyota easy through the years. Thanks again, D.Garrett More