Rodland Toyota of Everett

Mr Yi showed that he knows his line of work and and is able to respond promptly to questions about the cars he is selling. He made certain that I and my son were comfortable while discussing the cars. T able to respond promptly to questions about the cars he is selling. He made certain that I and my son were comfortable while discussing the cars. The coffee was good. He introduced other employees. He is a very active salesperson. He seemed to enjoy bringing is different models to examine and to point out features of each model. My son and I both feel that we have made another friend. This reminds me of the excellent service we encountered when we purchased a 2005 Prius from in 2005. We encountered excellent service at that time from a Mr. Hilderbrand. Is he still with your company? More

I went there knowing what vehicle I wanted. The only questions I had were could I get my price and could I get enough from my trade-in. I feel they respected my time by quickly coming to an agreeable v questions I had were could I get my price and could I get enough from my trade-in. I feel they respected my time by quickly coming to an agreeable value. The experience was very smooth and enjoyable. We travelled there from Puyallup, and when we are in the market for another vehicle we will, with out a doubt, shop their inventory first. More

Every experience with Rodland's service department over the past 4 years has been outstanding. Every staff member I've encountered has been friendly and thorough, and the mechanical suggestions and servic the past 4 years has been outstanding. Every staff member I've encountered has been friendly and thorough, and the mechanical suggestions and services have been affordable and have prolonged the life of my Camry. When I need a new car, I won't go anywhere else. More

I went in for service on my 2005 Prius and left with a new 2001 Prius. The salesperson understood what I wanted and brought the perfect match in the car. I would definitely purchase another vehicle from new 2001 Prius. The salesperson understood what I wanted and brought the perfect match in the car. I would definitely purchase another vehicle from Roland Toyota. The whole Roland team was awesome. More

I visited and researched several Toyota dealerships and other manufacturers before making my decision. My decision took several months and I never got any pressure to make a decision. I was also weighed my other manufacturers before making my decision. My decision took several months and I never got any pressure to make a decision. I was also weighed my options on several models, colors and level of options. Colin never gave any impression that his help was in any way conditional on my purchasing a vehicle. More

Great experience at Rodland Toyota. No pressure sales, and a very patient and customer oriented sales staff. Very customer satisfaction oriented. Colin was very accommodating with our time. He even cam and a very patient and customer oriented sales staff. Very customer satisfaction oriented. Colin was very accommodating with our time. He even came in on his day off. He wanted to make sure we were completely satisfied. After sales ad ons were presented very matter of factly with no pressure and fixed pricing. Will buy from them again when the need arises. More

We are regular customers of Rodland Toyota and continue to go back because of their expertise, knowledge and price. We have always had a great experience with their team. Their service is always complete to go back because of their expertise, knowledge and price. We have always had a great experience with their team. Their service is always complete, and I never worry about my vehicle one it has been in their care. More

I went to the parts department at Rodland Toyota on a Saturday afternoon on April 2, 2011 to purchase new High Intensity Discharge (HID) headlamps for my 2007 Toyota Prius. The headlamps were in the proc Saturday afternoon on April 2, 2011 to purchase new High Intensity Discharge (HID) headlamps for my 2007 Toyota Prius. The headlamps were in the process of dying (intermittently not working). I then proceeded to the service department to ask about what I would need to do to replace them. Both Steve Hendrickson and Zach Convey let me know that Toyota had extended the warranty on Prius Headlamps out to five years and 50,000 miles. I met those conditions, and they got me in almost immediately. They saved me $400 ($300 on the bulbs and $100 on service). I found out that changing out the bulbs would have been no easy task. And that people that tried, tended to come in afterwards and pay to have it done. Having experienced the friendliness and the obvious concern for a customer's positive experience at Rodland Toyota's Service Department, I have absolutely no qualms about returning for any service I may need in the future. Thank you Steve and Zach. More

A positive experience. Was the first time of my many car buying experience which went very smoothly. I don't live in Everett, however I found it to the best of our interest to buy our car from this dealersh buying experience which went very smoothly. I don't live in Everett, however I found it to the best of our interest to buy our car from this dealership. I have not seen or received any service from their service department, looking forward to getting to rate their service department in my future outings. :-) Khalil More