Rodland Toyota of Everett
Everett, WA
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I recommend Rodland because from beginning to end they were great--answered all my questions-- and even got me to test drive the car which was huge for me. I was given all pricing options and after a bad were great--answered all my questions-- and even got me to test drive the car which was huge for me. I was given all pricing options and after a bad experience at another Toyota dealership Rodland won hands down. I read the article about Buzz and liked it that it was a family business and that he was my age. Silly I know but there you have it. So I was there one day -- I got a brochure which was also a big deal to me. The next day I called Minh with more questions and next thing I knew I made the appointment and bought the car. I'll say it here again -- Rodland is the right dealership. Tom (and kind Lyle who introduced himself to me) were wonderful and Minh was great at explaining everything. If I told you the whole dealership story I'd be up til midnight. Super friendly people! More
Dave was great to work with. He worked patiently with me and was very accommodating. I thoroughly recommend working with him and the rest of the Rodland team. They all made my car buying experience easy a and was very accommodating. I thoroughly recommend working with him and the rest of the Rodland team. They all made my car buying experience easy and enjoyable. More
We were interested in buying a certified used vehicle and found 2-3 cars that met our requirements. The sales consultant Mr. Pyles was very courteous, informative and answered all our questions. Once we de found 2-3 cars that met our requirements. The sales consultant Mr. Pyles was very courteous, informative and answered all our questions. Once we decided on purchasing a specific vehicle, the other staff were also friendly and the entire procedure was completed quickly. We had to change names on the contract and this was also done without any hitch. We are happy with the car we have purchased. More
Used Vehicle Purchase: We've worked with David Moir to Used Vehicle Purchase: We've worked with David Moir to select and purchase vehicles on two separate occasions. In both cases David's approach was rel Used Vehicle Purchase: We've worked with David Moir to select and purchase vehicles on two separate occasions. In both cases David's approach was relaxed, patient and helpful. He listens well, asks questions, and makes a genuine effort to help you select a vehicle that best meets your criteria. He takes the time to help you work through the pros and cons of alternative options in the process, so that in the end you are satisfied you didn't leave any important stones unturned. Service: The service department has been doing a great job for us since we started to use it in '95. During those years They've cared for our Camry, Corolla, 4Runners (2), Previa, Tacomas (2), a Toyota pickup based RV, and going forward, our most recent purchase, a Rav4. We've often run our vehicles well past 250K miles before replacing them. With quality care from Rodland we do this with complete confidence. More
We started working with Robert and realized right away he was willing to hustle for our business. He provided a very low pressure experience with lots of information when asked. Robert is quite knowledgabl was willing to hustle for our business. He provided a very low pressure experience with lots of information when asked. Robert is quite knowledgable about the different Toyota product and eventually worked out a deal for us that made sense for our purchase. More
Customer Service / Friendliness - While you always find people meeting you at the door at a dealership, I found the people to be truely friendly and felt no presure to buy or make instant decisions. Qu people meeting you at the door at a dealership, I found the people to be truely friendly and felt no presure to buy or make instant decisions. Quality - There were a couple minor issues during the negotiation & delivery process but all were handled quickly and equatablity. Price - I was very happy with the price I negotiated on the new car and I believe I was also fairly treated on the trade-in. My salesman Colin, was friendy, courtious and ready to make sure the entire purchasing process was efficiently handled and to my complete satifaction. Overall I found this to be my best ever car buying experience. More
I came in to the dealership with a damaged taillight assembly. Someone had hit my truck the previous evening and I was from out of town. They had the part in stock and took the time to install it for me assembly. Someone had hit my truck the previous evening and I was from out of town. They had the part in stock and took the time to install it for me right away so I could be on my way. All the staff were very friendly and helpful. i would strongly recomend their service department. More
My visit to Rodland Toyota was a great experience thanks My visit to Rodland Toyota was a great experience thanks to Russell Pyles. He was very patient and informative and spent over four hours with me,my My visit to Rodland Toyota was a great experience thanks to Russell Pyles. He was very patient and informative and spent over four hours with me,my sister and a friend. He worked out a great price for me on my new FJ cruiser, which I absolutely love,and made my Memorial Day weekend!! He has also agreed to help me make sure my car gets the maintenance it needs to be in tip top shape. Thanks Russell,your the best!! Tiffany More
We liked the not so hard core sales staff on the used lot as well as the new car lot. Even the finance director wasn't very pushy with all of the add-ons he tried to sell us. We would definitely come back to as well as the new car lot. Even the finance director wasn't very pushy with all of the add-ons he tried to sell us. We would definitely come back to Rodland for our next Toyota. We are hoping their service department is top notch too. We plan on getting our Toyota serviced there as well. More
Omar was very friendly and great to work with. I appreciate he pointed out a tiny flaw that occurred when the leather was installed, and promised to take care of it as a "new car should be perfect." appreciate he pointed out a tiny flaw that occurred when the leather was installed, and promised to take care of it as a "new car should be perfect." Others at the dealer were also helpful when Omar was not available, or needed more expertise in a particular of the vehicle. More



