Rodland Toyota of Everett
Everett, WA
Filter Reviews by Keyword
By Type
Showing 1,528 reviews
This being our second car we have bought from Rodlands Toyota, I would have to say the overall experience has been great! We shopped around and unfortunately wasted a lot of time with pushy and pressure f Toyota, I would have to say the overall experience has been great! We shopped around and unfortunately wasted a lot of time with pushy and pressure filled environments. The staff was very upfront and honest with negotiations. When it is time to by a car again, Mike Massey and Rodlands Toyota will be the place we go! More
Bought a 2011 Toyota Tacoma Quad Cab.Excellent service all the way around, fast and friendly. Willing to work with you without the added pressure of typical car dealerships. all the way around, fast and friendly. Willing to work with you without the added pressure of typical car dealerships. More
I was not looking forward to buying a new car after having my other for 18 years. I did visit a few other dealerships to look at other cars but when I got to Rodland Toyota they had a car waiting for having my other for 18 years. I did visit a few other dealerships to look at other cars but when I got to Rodland Toyota they had a car waiting for me that was exactly what I wanted. I had called prior to going to make sure they had stock in the car I wanted. I knew the minute I saw the car it was the one I wanted, they had taken the time to listen to what I was looking for and it was great. The sales staff was fantastic and made the experience painless. I would highly recommend Rodland Toyota and there staff for buying a car. More
I bought a couple of camrys from this dealer before...this time I needed a van for the family. John Yi worked with us and his professional, friendly, no pressure attitude made it a pleasurable before...this time I needed a van for the family. John Yi worked with us and his professional, friendly, no pressure attitude made it a pleasurable experience. He took us on a couple of test drive and show us the features of the van. Needless to say the whole experience was fantastic and we drove off in our new van that evening. More
I recommend Rodland because from beginning to end they were great--answered all my questions-- and even got me to test drive the car which was huge for me. I was given all pricing options and after a bad were great--answered all my questions-- and even got me to test drive the car which was huge for me. I was given all pricing options and after a bad experience at another Toyota dealership Rodland won hands down. I read the article about Buzz and liked it that it was a family business and that he was my age. Silly I know but there you have it. So I was there one day -- I got a brochure which was also a big deal to me. The next day I called Minh with more questions and next thing I knew I made the appointment and bought the car. I'll say it here again -- Rodland is the right dealership. Tom (and kind Lyle who introduced himself to me) were wonderful and Minh was great at explaining everything. If I told you the whole dealership story I'd be up til midnight. Super friendly people! More
Dave was great to work with. He worked patiently with me and was very accommodating. I thoroughly recommend working with him and the rest of the Rodland team. They all made my car buying experience easy a and was very accommodating. I thoroughly recommend working with him and the rest of the Rodland team. They all made my car buying experience easy and enjoyable. More
We were interested in buying a certified used vehicle and found 2-3 cars that met our requirements. The sales consultant Mr. Pyles was very courteous, informative and answered all our questions. Once we de found 2-3 cars that met our requirements. The sales consultant Mr. Pyles was very courteous, informative and answered all our questions. Once we decided on purchasing a specific vehicle, the other staff were also friendly and the entire procedure was completed quickly. We had to change names on the contract and this was also done without any hitch. We are happy with the car we have purchased. More
Used Vehicle Purchase: We've worked with David Moir to Used Vehicle Purchase: We've worked with David Moir to select and purchase vehicles on two separate occasions. In both cases David's approach was rel Used Vehicle Purchase: We've worked with David Moir to select and purchase vehicles on two separate occasions. In both cases David's approach was relaxed, patient and helpful. He listens well, asks questions, and makes a genuine effort to help you select a vehicle that best meets your criteria. He takes the time to help you work through the pros and cons of alternative options in the process, so that in the end you are satisfied you didn't leave any important stones unturned. Service: The service department has been doing a great job for us since we started to use it in '95. During those years They've cared for our Camry, Corolla, 4Runners (2), Previa, Tacomas (2), a Toyota pickup based RV, and going forward, our most recent purchase, a Rav4. We've often run our vehicles well past 250K miles before replacing them. With quality care from Rodland we do this with complete confidence. More
Customer Service / Friendliness - While you always find people meeting you at the door at a dealership, I found the people to be truely friendly and felt no presure to buy or make instant decisions. Qu people meeting you at the door at a dealership, I found the people to be truely friendly and felt no presure to buy or make instant decisions. Quality - There were a couple minor issues during the negotiation & delivery process but all were handled quickly and equatablity. Price - I was very happy with the price I negotiated on the new car and I believe I was also fairly treated on the trade-in. My salesman Colin, was friendy, courtious and ready to make sure the entire purchasing process was efficiently handled and to my complete satifaction. Overall I found this to be my best ever car buying experience. More
We started working with Robert and realized right away he was willing to hustle for our business. He provided a very low pressure experience with lots of information when asked. Robert is quite knowledgabl was willing to hustle for our business. He provided a very low pressure experience with lots of information when asked. Robert is quite knowledgable about the different Toyota product and eventually worked out a deal for us that made sense for our purchase. More