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Rodland Toyota of Everett

Everett, WA

3.9
1,534 Reviews

6816 Evergreen Way

Everett, WA

98203

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Showing 1,534 reviews

July 05, 2011

Second time buying from Rodland and John. Awesome experience...fantastic service. No Pressure experience. I would definitely use Rodland Toyota again and work with John Yi. He and his team are excell More

by dbevan2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yi, John Yi
Jul 05, 2011 -

Rodland Toyota of Everett responded

We are so pleased you had a wonderful time working with John again. Thank you so much for your business and for rating us on DealerRater. We look forward to seeing you again soon!

July 03, 2011

I am very satisfied with the service and overall customer assistance I felt like I was treated fairly and honestly when it came down to price and trade-in value the service department was on top of all my qu More

by Robert Tarasewicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
COLIN MILLER, Colin Miller
Jul 05, 2011 -

Rodland Toyota of Everett responded

Thank you for taking the time to rate us. Customer service is our number one priority, and we are so pleased you had such a wonderful experience. We look forward to seeing you again soon!

June 30, 2011

He's very dishonest salesman I haven't seen in any dealership around this areas. He likes to play the old trick to lure the customer in the deal and then manipulated into a missed understanding of the More

by tortmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Yi, John Yi
Jul 19, 2011 -

Rodland Toyota of Everett responded

Thank you for your feedback. We take your concerns very seriously and we deeply regret that you did not have a great experience while at our dealership . It is our commitment to deliver premium customer care and to treat our guests with honesty and integrity. We have a zero tolerance policy for unfit customer care and we would like the opportunity to discuss your experience further and how we can rectify the event. Please contact Lyle Evans, our General Sales Manager at 425-353-1111. Again, thank you for bringing this to our attention and we hope to earn back your business.

June 25, 2011

Everything was as they said it would be. They were friendly, courteous and informative. They went out of their way to make sure our car was ready on time with our custom additions. John Yi was as r More

by Jacky K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike and John Yi, Mike Massey, John Yi
Jul 05, 2011 -

Rodland Toyota of Everett responded

Thank you for your generous review. We are so glad you had a great car purchasing experience, and that we were able to meet your expectations. We look forward to working with you again in the near future. We hope you enjoy your new vehicle!

June 23, 2011

Mike is a very nice salesman, He is very friendly, high efficiency and made us easy. We would like to recommend Mike to our friends later. More

by kathy.dong78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Massey, Mike Massey
Jul 05, 2011 -

Rodland Toyota of Everett responded

We are so pleased you had such a wonderful experience with Mike in your car purchasing experience. Thank you for your business and we look forward to seeing you again soon.

June 22, 2011

The salesmen were both very helpful. They showed me different options on the truck and in the payment process too. Overall the sale was a definite success. More

by patrickbrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Sangelo and Mike Massey, Mike Massey
Jul 05, 2011 -

Rodland Toyota of Everett responded

Thank you for taking the time to review us on DealerRater. We are so glad you had such a wonderful experience, and we look forward to seeing you again soon!

June 16, 2011

This being our second car we have bought from Rodlands Toyota, I would have to say the overall experience has been great! We shopped around and unfortunately wasted a lot of time with pushy and pressure f More

by joshpardee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Massey, Mike Massey
Jun 21, 2011 -

Rodland Toyota of Everett responded

Thank you so much for the excellent review. We are so glad you had such a wonderful experience while at out dealership and we look forward to seeing you again soon!

June 15, 2011

Bought a 2011 Toyota Tacoma Quad Cab.Excellent service all the way around, fast and friendly. Willing to work with you without the added pressure of typical car dealerships. More

by Rushcoach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Olsen, Rob Olsen
Jun 21, 2011 -

Rodland Toyota of Everett responded

Thank you for sharing your experience on DealerRater. We hope you enjoy your new vehicle!

June 15, 2011

I was not looking forward to buying a new car after having my other for 18 years. I did visit a few other dealerships to look at other cars but when I got to Rodland Toyota they had a car waiting for More

by jatkisson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Olsen, Rob Olsen
Jun 21, 2011 -

Rodland Toyota of Everett responded

We are so glad your car buying experience went so smoothly for you. Thank you for taking the time to rate us, and we hope you enjoy your new vehicle!

June 13, 2011

I bought a couple of camrys from this dealer before...this time I needed a van for the family. John Yi worked with us and his professional, friendly, no pressure attitude made it a pleasurable More

by twnzvizan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonh Yi, John Yi
Jun 21, 2011 -

Rodland Toyota of Everett responded

Thank you for taking the time to rate us on DealerRater. We are so pleased you had such a wonderful experience and look forward to seeing you again soon.

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