Rodland Toyota of Everett
Everett, WA
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delightful !!!!! genuine, sincere, very professional service by mike handled all questions patiently. very glad to visit this dealership welcoming lobby , no pressur genuine, sincere, very professional service by mike handled all questions patiently. very glad to visit this dealership welcoming lobby , no pressure ! what a change in car dealership....... Thank you More
Experience with Dennis Yudich Dennis is very experienced and is extremely polite and courteous. He explains everything well and has met with me many times to help me with any quest Dennis is very experienced and is extremely polite and courteous. He explains everything well and has met with me many times to help me with any questions I had. He is probably the best agent I have met, and I have bought many cars before. I strongly recommend him because of his character, integrity, honesty, and clarity. Ask for this sales person when you go in! More
Incredible Customer Service We personally worked with Derrick Dankwah. He took the time to call me on his day off to talk with me about what we were wanting. Then had the truck w We personally worked with Derrick Dankwah. He took the time to call me on his day off to talk with me about what we were wanting. Then had the truck we were interested in pulled up front for us when we got there. He took the time to show us everything on the truck and what it could do. He had all of the paperwork ready for us before we got up there. We will for sure be driving the 3 hour drive again just to get our future Toyota’s from him! More
Excellent Experience The entire purchase and trade-in experience was very smooth and hassle-free. We worked with Jordan to get the exact model we wanted, and were very hap The entire purchase and trade-in experience was very smooth and hassle-free. We worked with Jordan to get the exact model we wanted, and were very happy with the end result. Jordan and the entire sales staff were very straightforward and easy to work with, and we never felt pressured or like we were getting pushed in one direction or another. All-in-all, we definitely recommend Rodland Toyota and are very happy with our new car! More
Kind staff. Straightforward deal. Honest and easy! No games, just real numbers. Best price after shopping around. Jordan is knowledgeable and helpful. We started online where we actual Honest and easy! No games, just real numbers. Best price after shopping around. Jordan is knowledgeable and helpful. We started online where we actually got real numbers from Rodland. Most other dealers just use the internet to get you into their store to negotiate. Other dealers kept calling me to come in but wouldn’t give me any prices. Jordan and Rodland were willing to do everything online. Thank you!! More
Straight forward sales transaction Jordan was very professional and easy to work with. He was happy to communicate by email and didn't waste my time. The price we agreed on over email w Jordan was very professional and easy to work with. He was happy to communicate by email and didn't waste my time. The price we agreed on over email was the exact price on the invoice when I went to pick up the car, no last-minute shenanigans. More
Thrilled. This is a second new vehicle we have purchased from Rodland Toyota. Sergey Agapov was so helpful. He spent at least an hour showing us what you had t This is a second new vehicle we have purchased from Rodland Toyota. Sergey Agapov was so helpful. He spent at least an hour showing us what you had to offer. He was very low key and never pressured us in any way. I felt he was interested in making sure we got just the right car. He was always looking out for best interest all the way through the process. It's sales employees like Sergey that will continue to make Rodland Toyota a success. More
Easy and professional process I'm rating this 5 star on my recent experience there. Very professional and accommodating staff. Didn't waste time and got the the issue at hand. H I'm rating this 5 star on my recent experience there. Very professional and accommodating staff. Didn't waste time and got the the issue at hand. Highly recommend them! More
Pleasure all-around. Great to work with and received a really fair price. That about sums it up. Thanks again everybody at Rodland Toyota! Wish you the best :) Great to work with and received a really fair price. That about sums it up. Thanks again everybody at Rodland Toyota! Wish you the best :) More
Great sales and setup - problem with finance dept Jamie North was great on the sales. He found the vehicle that we wanted, got it set up just the way we wanted it and made everything come together. Jamie North was great on the sales. He found the vehicle that we wanted, got it set up just the way we wanted it and made everything come together. Derrick Dankwah was very knowledgeable and showed us all of the features and helped make us comfortable with the new 4Runner. I sure there were techs and office support staff that chipped in and made our purchase come together. We would like to thank all of them for their good work. Our problem came with the finance department. We showed up with a cashiers check for the full purchase amount. We gave them the check, did the required paperwork and were told that the Certificate of Origin (COO) would be "FedEx'd" to our banker. A week later, no certificate of orgin. When asked they were able to produce it within 20 minutes but refused to send it to our bank. We were told that the COO would not be sent until we could prove the money was in their bank. I don't have access to their accounts but I would think that someone in their finance dept. would be able to check their account and see that the check had cleared and the money was in their account within two days. It took a week for them to figure out that pissing off cash customers is not a good way to build a returning customer base. They finally released the COO over a week after the cash was in their accounts. This delay screwed up the timing on the license and registration. Great sales and setup but double check the finance people and make sure you find out what the whole process entails. More



