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Rodland Toyota of Everett

Everett, WA

3.9
1,531 Reviews

6816 Evergreen Way

Everett, WA

98203

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Showing 1,531 reviews

July 13, 2011

Jason made our car-buying experience easy and pleasant. He is extremely knowledgable, professional, and freiendly. We didn't intend on driving away with a new car when we came in but not only did he put a More

by gjhank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lyon
Jul 19, 2011 -

Rodland Toyota of Everett responded

Thank you so much for your kind words, and for rating us on DealerRater. We are so glad that you had such a wonderful experience in purchasing your new vehicle with Jason. Congratulations and we look forward to seeing you again soon.

July 12, 2011

Best car buying experience we've ever had. Colin was a pleasure to work with. He was friendly, knowledgeable, patient, and never put pressure on us throughout the process. We used the Costco buying serv More

by cmkesledge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Miller, Colin Miller
Jul 19, 2011 -

Rodland Toyota of Everett responded

Thank you for taking the time to rate us on DealerRater. We are so pleased you had a wonderful experience working with Colin and that he was able to answer all of your questions. We hope you enjoy your new vehicle and look forward to seeing you soon!

July 12, 2011

We've worked with Mike on two purchases now, a new Highlander Hybrid and a used Prius. In both cases, Mike was knowledgeable and helpful in getting us into our new purchase. Mike cares about his cus More

by clindstrom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hilderbrand, Mike Hilderbrand
Jul 19, 2011 -

Rodland Toyota of Everett responded

We are so glad you had another great experience while at our dealership and working with Mike. We hope you enjoy your new vehicle and look forward to seeing you again in our service department. Thank you!

July 11, 2011

We decided to look at the Toyota Tacoma after seeing good reviews of this truck online. We decided to visit Rodland Toyota because our good friend, Jason Cooper, has worked for Rodland Toyota for many years, More

by allisonrae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin Miller, Colin Miller
Jul 12, 2011 -

Rodland Toyota of Everett responded

Congratulations on your new Tacoma! Buying a new car is always an exciting time, and we are so glad that your experience at our dealership was wonderful. If you ever have any questions, please don't hesitate to ask and we look forward to seeing you again soon!

July 11, 2011

Buying a car from Rodland Toyota was actually a fun experience! I test drove several Highlanders, Camrys and Corollas before making my finaly decision. Robert Sangelo was patient and extremely knowle More

by gbberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Sangelo
Jul 19, 2011 -

Rodland Toyota of Everett responded

Congratulations on your new car purchase! We are so glad that you were able to find the car of your dreams and that Robert was able to answer all of your questions. We hope you enjoy your new vehicle and look forward to seeing you again soon!

July 08, 2011

Went in to get my oil changed on my Highlander and asked if they had a Prius. Minh showed me two and was very informative on the features and great to work with (not something I usually attribute to sales p More

by vlatte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minh Le
Jul 12, 2011 -

Rodland Toyota of Everett responded

We are extremely greatful for you taking the time to rate us on DealerRater. We're glad that Minh was able to answer all of your questions and help you find the best possible vehicle for your needs. Congratulations on your new purchase and we look forward to seeing you soon!

July 06, 2011

My family, including my parents, have been buying cars from Rodland for many years and have worked almost exclusively with Colin. We have bought new and used cars with no hassle or pressure. One of the More

by jmcnall
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin, Colin Miller
Jul 12, 2011 -

Rodland Toyota of Everett responded

We are so pleased you had such a wonderful experience while at our dealership. Thank you very much for taking the time to give us a rating on DealerRater. We appreciate your business and look forward to seeing you again soon.

July 05, 2011

Second time buying from Rodland and John. Awesome experience...fantastic service. No Pressure experience. I would definitely use Rodland Toyota again and work with John Yi. He and his team are excell More

by dbevan2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yi, John Yi
Jul 05, 2011 -

Rodland Toyota of Everett responded

We are so pleased you had a wonderful time working with John again. Thank you so much for your business and for rating us on DealerRater. We look forward to seeing you again soon!

July 03, 2011

I am very satisfied with the service and overall customer assistance I felt like I was treated fairly and honestly when it came down to price and trade-in value the service department was on top of all my qu More

by Robert Tarasewicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
COLIN MILLER, Colin Miller
Jul 05, 2011 -

Rodland Toyota of Everett responded

Thank you for taking the time to rate us. Customer service is our number one priority, and we are so pleased you had such a wonderful experience. We look forward to seeing you again soon!

June 30, 2011

He's very dishonest salesman I haven't seen in any dealership around this areas. He likes to play the old trick to lure the customer in the deal and then manipulated into a missed understanding of the More

by tortmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Yi, John Yi
Jul 19, 2011 -

Rodland Toyota of Everett responded

Thank you for your feedback. We take your concerns very seriously and we deeply regret that you did not have a great experience while at our dealership . It is our commitment to deliver premium customer care and to treat our guests with honesty and integrity. We have a zero tolerance policy for unfit customer care and we would like the opportunity to discuss your experience further and how we can rectify the event. Please contact Lyle Evans, our General Sales Manager at 425-353-1111. Again, thank you for bringing this to our attention and we hope to earn back your business.

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