Rodland Toyota of Everett
Everett, WA
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I will NOT bring my toyota to rodland ever again. Horrible service! nobody went over a xxxx thing with me when I got my 07 Highlander back from service! I was told I owe them and extra $50 and that n Horrible service! nobody went over a xxxx thing with me when I got my 07 Highlander back from service! I was told I owe them and extra $50 and that nothing was wrong with my car and to have a nice day. To get home and find that my air filter needs to be replaced, I need Fluids and that i had a 120k service soon. funny how I thought I paid you to change the fluids and to tell me if something was wrong with my car and if things needed to be changed. Further more your service manager is spineless... Not only could he not answer any of my questions, he couldn't explain to me why nobody went over anything that was done to my car or that needed to be done. And when I was told he would call me back... He never did... it's been over 48hours since I spoke to him. As my wife stated before, love our toyota, but the way RODLAND TOYOTA handled me as a customer was pure xxxxxxxx. Sorry to say that I will never be doing business again with rodland and am forced to find a new toyota dealership that can work on my car as well as treat me like and equal customer. More
My experience buying a new Avalon was excellent and I would recommend buying a car from Rodland Toyota to my friends. My experience with the service department on my previous car was also excellent and would recommend buying a car from Rodland Toyota to my friends. My experience with the service department on my previous car was also excellent and I expect to do much more business with Rodland Toyota in the future. John Yi was very careful to explain every detail in the new car and that was appreciated. Shirley Schapler More
My experience at Rodland Toyota was great. I showed up knowing what I wanted and found the staff to be very helpful and friendly when locating my truck and making sure it met my needs. Omar was a great h knowing what I wanted and found the staff to be very helpful and friendly when locating my truck and making sure it met my needs. Omar was a great help in showing me the trucks available on the lot, taking me on a test drive (good route), and helping close the sale. The gentlemen at the manager's counter were also very courteous and helpful (sorry I don't recall their names). Also I found the finance person (name, sorry again) was very helpful, courteous, and down to earth when dealing with the paperwork and "upsells". Overall, I'm glad to have made the purchase here and look forward to doing business w/ Rodland Toyota. More
Brett took the time to ask questions and find out what our needs were regarding a new vehicle purchase. We never felt rushed, Brett was very patient as we looked at a number of vehicles and as he answered our needs were regarding a new vehicle purchase. We never felt rushed, Brett was very patient as we looked at a number of vehicles and as he answered all of our questions. As a result we purchased a new Toyota Tacoma, and we've been very pleased with our truck. We will be back to Rodland Toyota looking for Brett for our next purchase of a vehicle. More
I bought my first Prius in April of 2008 from Kirk. It was a time when finding a Prius in stock was an enormous feat and it was the only one you had between new and used cars! I bought it outright for ar was a time when finding a Prius in stock was an enormous feat and it was the only one you had between new and used cars! I bought it outright for around $24,000 which I realize today was pretty darn expensive seeing as how its financial worth today is only about $10,000 or less depending on how unfavorably the side dings cost me. Also today I can just about buy a new Prius for that amount. I have had all of my maintenance done at the dealership and every one has been unfailingly polite and helpful except that no one has yet to sync up my new phone w the bluetooth in the car. Your prices for service are fair. I did recently get a 15% Costco discount or matching discount and then forgot to tell my husband about it when he picked the car up! No worries, lol, I will ask again. I did feel pretty bad that I paid $1850 (approx.) for a prepaid service and it ended up only including 3 or 4 oil, filter, lube changes that normally would have only cost me about $170!!! Now you offer a 2 yr maintenance package w the new cars so I will still come back to you. I have talked to several sales people over the years but Mr. Massey has been the one who has stayed in touch but never pressured. I appreciate that very much! More
Went thru Costco. Very good experience. Salesman was very helpful but did not try to push us into anything we did not want. Will go back again. very helpful but did not try to push us into anything we did not want. Will go back again. More
Everything about our experience of buying a new car from Chris Jekey at Rodland Toyota in Everett, WA was exceptional. The sales staff was friendly, helpful and knowledgeable. They made the buying experie Chris Jekey at Rodland Toyota in Everett, WA was exceptional. The sales staff was friendly, helpful and knowledgeable. They made the buying experience a pleasure. I would recommend Chris and this dealership to everyone. More
I came to Rodland Toyota via the Internet looking for a Red, 2011 Prius with the 4th level of options. Their Internet sales manager was very courteous and helpful, without being overly friendly. They sec Red, 2011 Prius with the 4th level of options. Their Internet sales manager was very courteous and helpful, without being overly friendly. They secured exactly what I was looking for within about a day from my initial inquiry and had the car shipped to their location within a day after that. I was handed over (smoothly) to Mike Hilderbrand. Mike was also great to work with, and honored the price I was quoted, and even threw in a few extras. The price was very satisfactory. I live on Whidbey Island, and Mike picked me up from the ferry and, per my request, ensured my sales experience was as short as possible. I asked to have the paperwork completed within 30 minutes of my arrival (admittedly a nutty request), and he did his best and -- together with a very couteous Finance team -- had me out of there in 38 minutes. I am not kidding. It was the very best car buying experience I have had, and I've purchased quite a few autos. This is my 3rd Prius and I love it. Thanks, Rodland! More
I tried dealing with the local dealer in Skagit County through their internet sales and was not happy with the results. I then sent an offer to Rodland Toyota on the same car and they came back with a pr through their internet sales and was not happy with the results. I then sent an offer to Rodland Toyota on the same car and they came back with a price that was very close to what I was looking for. I ended up buying my Camry from Rodland and got the car $2000 cheaper than Foothills Toyota would do. When I showed up on New Years Day I was met by the internet salesman who directed me to Jason Lyon. They had the car I wanted to drive ready and I was able to take the car for a drive right away. I found Jason to be a pleasant person to deal with and he did not try to direct me to any other car. I was able to make the purchase and be home within 2 1/2 hrs start to finish. I have put off buying a new car for several months because I don't like going into dealerships that give you the run around and try to up sell you. I will defiantly deal with Rodland and Jason again if I ever need another car or truck. More
Mike is not only extremely helpful, he is very knowledgable and able to answer all my questions. This is the second car I purchased from Mike. He remembered me from six years ago including what ca knowledgable and able to answer all my questions. This is the second car I purchased from Mike. He remembered me from six years ago including what car I purchased (what a memory). I love my new car and will likely purchase my next car from Rodland Toyota. Best Regards, Byron Scott More



