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Rodland Toyota of Everett

Everett, WA

3.9
1,534 Reviews

6816 Evergreen Way

Everett, WA

98203

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Showing 1,534 reviews

January 07, 2012

I will NOT bring my toyota to rodland ever again. Horrible service! nobody went over a xxxx thing with me when I got my 07 Highlander back from service! I was told I owe them and extra $50 and that n More

by yotaguy25
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Department
Jan 09, 2012 -

Rodland Toyota of Everett responded

Thank you for your feedback. We appreciate you sharing your experience. We apologize that your invoice was not thoroughly explained to you. It is part of our process to go over all aspects of your current and future maintenance needs at time of delivery. Our Service Manager has reviewed your situation with the personnel involved and we have taken steps to prevent this from happening in the future. If you have any further questions, please contact Bob Gardner at 425-353-1111.

January 07, 2012

My experience buying a new Avalon was excellent and I would recommend buying a car from Rodland Toyota to my friends. My experience with the service department on my previous car was also excellent and More

by Schapler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yi, John Yi
Jan 09, 2012 -

Rodland Toyota of Everett responded

Thank you so much Shirley for your generous review. We are so glad John was able to answer all of your questions and help you have a wonderful experience. Thank you for your continued business!

January 07, 2012

My experience at Rodland Toyota was great. I showed up knowing what I wanted and found the staff to be very helpful and friendly when locating my truck and making sure it met my needs. Omar was a great h More

by jruz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Rubaa
Jan 09, 2012 -

Rodland Toyota of Everett responded

Thank you for taking the time to share your experience on DealerRater. We appreciate all of your feedback and we look forward to working with you again in the future!

January 06, 2012

Brett took the time to ask questions and find out what our needs were regarding a new vehicle purchase. We never felt rushed, Brett was very patient as we looked at a number of vehicles and as he answered More

by kenfoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Lange
Jan 09, 2012 -

Rodland Toyota of Everett responded

Thank you for taking the time to rate us on DealerRater. We are so glad you had such a wonderful purchase experience and we look forward to doing business with you again!

January 06, 2012

I bought my first Prius in April of 2008 from Kirk. It was a time when finding a Prius in stock was an enormous feat and it was the only one you had between new and used cars! I bought it outright for ar More

by JoyESS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in Service, John in Sales, Kirk in certified preowned, Mike Massey, John Yi, Jim Craig
Jan 09, 2012 -

Rodland Toyota of Everett responded

Thank you for taking the time to rate both our sales and serivce departments on DealerRater! We are so greatful to have such wonderful and honest customers. If you ever have any questions, please always feel to call us! Thank you again

January 06, 2012

Went thru Costco. Very good experience. Salesman was very helpful but did not try to push us into anything we did not want. Will go back again. More

by rstruth4926
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hilderbrand, Mike Hilderbrand
Jan 09, 2012 -

Rodland Toyota of Everett responded

Thank you for taking the time to rate us on DealerRater. We always appreciate all feedback. We look forward to seeing you again soon!

January 05, 2012

Everything about our experience of buying a new car from Chris Jekey at Rodland Toyota in Everett, WA was exceptional. The sales staff was friendly, helpful and knowledgeable. They made the buying experie More

by dkankel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Jekey
Jan 09, 2012 -

Rodland Toyota of Everett responded

Thank you for taking the time to review us on DealerRater. We are so glad we were able to make your experience an enjoyable one and we look forward to doing business with you again in the future. Thank you!

Jan 09, 2012 -

Rodland Toyota of Everett responded

Thank you for taking the time to review us on DealerRater. We are so glad we were able to make your experience an enjoyable one and we look forward to doing business with you again in the future. Thank you!

Jan 09, 2012 -

Rodland Toyota of Everett responded

Thank you for taking the time to review us on DealerRater. We are so glad we were able to make your experience an enjoyable one and we look forward to doing business with you again in the future. Thank you!

January 05, 2012

I came to Rodland Toyota via the Internet looking for a Red, 2011 Prius with the 4th level of options. Their Internet sales manager was very courteous and helpful, without being overly friendly. They sec More

by claytonf1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hilderbrand, Mike Hilderbrand
Jan 09, 2012 -

Rodland Toyota of Everett responded

We are so pleased we were able to honor your request of a speedy delivery! Thank you so much for your business and for your generous review!

January 05, 2012

I tried dealing with the local dealer in Skagit County through their internet sales and was not happy with the results. I then sent an offer to Rodland Toyota on the same car and they came back with a pr More

by wbn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Lyon
Jan 09, 2012 -

Rodland Toyota of Everett responded

We are so happy to hear about your recent experience while at our dealership. Thank you so much for you generous comments and for rating us on DealerRater!

January 03, 2012

Mike is not only extremely helpful, he is very knowledgable and able to answer all my questions. This is the second car I purchased from Mike. He remembered me from six years ago including what ca More

by Byron Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hilderbrand, Mike Hilderbrand
Jan 09, 2012 -

Rodland Toyota of Everett responded

Thank you Byron for your generous comments. It is always a pleasure to work with repeat customers and get caught up over the years. Thank you for taking the time to rate both Mike and Rodland Toyota on DealerRater!

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