Rodland Toyota of Everett

Go somewhere else. We had a poor experience with Mike Go somewhere else. We had a poor experience with Mike Hilderbrand and Mike Speiser at Rodland Toyota. We would not recommend them or Rodland. W Go somewhere else. We had a poor experience with Mike Hilderbrand and Mike Speiser at Rodland Toyota. We would not recommend them or Rodland. We knew what vehicle we wanted and were ready to buy when we contacted Rodland. They indicated via email that Rodland didn't have the vehicle we wanted on the lot but could get it in from another dealership. We went to Rodland to talk price and terms. After spending an excruciating *** 4 hours *** at Rodland, they tell us they can't get the vehicle we want after all because 'it has just been sold.' I can't say for certain that it was Bait and Switch but it sure felt that way. 4 hours at Rodland. That's without a test drive or the like. And we didn't even get to the part where they offer all the extras and add-ons like an extended warranty. We didn't buy from Rodland. It was the last day of a Toyota incentive on the vehicle so we lost the opportunity to take advantage of that. And while Rodland's price on the new vehicle was reasonable (but not great) the price they offered on our trade-in was ludicrously low. We ultimately got a much better price on the trade in and a bit better price on the new vehicle from another dealer. Dealing with Rodland cost us time and money. They were slow and inconsiderate of our time. They gave a poor price for our trade in. Pretty sub-par experience overall. There are plenty of Toyota dealers in the Seattle area. Don't go to Rodland. More

I have been dealing with Rodland Toyota for several years now. I bought my last Prius just two years ago and now have traded it in for the new Prius V. I am very excited about the new features offered on t now. I bought my last Prius just two years ago and now have traded it in for the new Prius V. I am very excited about the new features offered on the Prius V. To be very truthful though, the reason I have returned to Rodland Toyota again and again is because of the excellent service department. The employees are very helpful, friendly, and the work is always excellent. On my new purchase John Yi has helped me with a lease instead of a traditional auto purchase. I am very interested in finding out how this new option works over the long haul. More

Mr Harry is so nice sales man.He is friendly and presentable.His Chinese accent is attractive.I didn't only bought a car,but also grab a good knowledge about the system to buy a car working with th presentable.His Chinese accent is attractive.I didn't only bought a car,but also grab a good knowledge about the system to buy a car working with this man.I have a good atitude to him and his friend Kieth because they helped me so much in the purchasing process of my new Toyota Corrola.Keep on with your good job!Thank you! More

We had a great experience with Mike Massey and got a great price by using the Costco auto buying program. We love the Prius and they got the color we were looking for. great price by using the Costco auto buying program. We love the Prius and they got the color we were looking for. More

Everyone was great to work with. John was very attentive and got me exactly what I asked for. Jeff, Tom, and Steve were also integral as they worked to make this a very satisfying purchase. What I really and got me exactly what I asked for. Jeff, Tom, and Steve were also integral as they worked to make this a very satisfying purchase. What I really was impressed with is how everyone followed through after the sale. I have bought many cars and trucks over the years, and this hands down was the nicest expereince I have had. You will most certainly get my recommendation and repeat business in the future. Thank you, Kael More

After visiting several differnt dealerships, and dealing with other salesmen and their managers, I have to say that John Yi was by far the nicest, friendliest, least pushy, and most pleasant to work with. with other salesmen and their managers, I have to say that John Yi was by far the nicest, friendliest, least pushy, and most pleasant to work with. I had gone to 5 dealerships a few days before buying my Corolla from John, and had given all 5 the opportunity to come up with a deal for me. I had 2 vehicles I wanted to trade in, and get a new car with little or no money exchanging hands. I gave all 5 1 week to come up with some options for me. John was the ONLY ONE to call me back the very next day!! John made me a very good deal on my 2012 Corolla, and I will recommend him and Rodland Toyota to my friends and family. Overall, I was very pleased with my car swapping experience at Rodland. Thank you John!! Sincerely, Aleda Dayle Dapcevich More

My purchase went smooth as can be from the moment we walked in till we drove off. We would definetily recomend them to anyone Thanks Again walked in till we drove off. We would definetily recomend them to anyone Thanks Again More

My experience buying a new Avalon was excellent and I would recommend buying a car from Rodland Toyota to my friends. My experience with the service department on my previous car was also excellent and would recommend buying a car from Rodland Toyota to my friends. My experience with the service department on my previous car was also excellent and I expect to do much more business with Rodland Toyota in the future. John Yi was very careful to explain every detail in the new car and that was appreciated. Shirley Schapler More

My experience at Rodland Toyota was great. I showed up knowing what I wanted and found the staff to be very helpful and friendly when locating my truck and making sure it met my needs. Omar was a great h knowing what I wanted and found the staff to be very helpful and friendly when locating my truck and making sure it met my needs. Omar was a great help in showing me the trucks available on the lot, taking me on a test drive (good route), and helping close the sale. The gentlemen at the manager's counter were also very courteous and helpful (sorry I don't recall their names). Also I found the finance person (name, sorry again) was very helpful, courteous, and down to earth when dealing with the paperwork and "upsells". Overall, I'm glad to have made the purchase here and look forward to doing business w/ Rodland Toyota. More

I will NOT bring my toyota to rodland ever again. Horrible service! nobody went over a xxxx thing with me when I got my 07 Highlander back from service! I was told I owe them and extra $50 and that n Horrible service! nobody went over a xxxx thing with me when I got my 07 Highlander back from service! I was told I owe them and extra $50 and that nothing was wrong with my car and to have a nice day. To get home and find that my air filter needs to be replaced, I need Fluids and that i had a 120k service soon. funny how I thought I paid you to change the fluids and to tell me if something was wrong with my car and if things needed to be changed. Further more your service manager is spineless... Not only could he not answer any of my questions, he couldn't explain to me why nobody went over anything that was done to my car or that needed to be done. And when I was told he would call me back... He never did... it's been over 48hours since I spoke to him. As my wife stated before, love our toyota, but the way RODLAND TOYOTA handled me as a customer was pure xxxxxxxx. Sorry to say that I will never be doing business again with rodland and am forced to find a new toyota dealership that can work on my car as well as treat me like and equal customer. More