Rodland Toyota of Everett

Mr. Jekey worked well with us as we weeded through the various hybrid cars, and helped us make a great decision in a short amount of time. He was informative, patient, funny and respectful of our time. various hybrid cars, and helped us make a great decision in a short amount of time. He was informative, patient, funny and respectful of our time. Would highly recommend. More

Unacceptable wait time: had a 7:15am apt waited for 3 hours! They hurried until I told them I was leaving. Jim didnt seemed convinced it was his fault and blamed others. I was rushed out the door after m hours! They hurried until I told them I was leaving. Jim didnt seemed convinced it was his fault and blamed others. I was rushed out the door after my car was done and I did not get to ask my questions. More

good buying experience - not a lot of pressure to purchase warranties or undercoating and the like. Appreciated John setting up the GPS and bluetooth. Wish it wouldn't have taken 3 months for my ca purchase warranties or undercoating and the like. Appreciated John setting up the GPS and bluetooth. Wish it wouldn't have taken 3 months for my car to arrive, but understand that the Prius is popular these days with the gas prices.... More

Best new car buying experience I've ever even heard of. I emailed several dealers to request a quote on a new Tundra. I got only a few actual quotes from the dealers I emailed, then also got a few "when w I emailed several dealers to request a quote on a new Tundra. I got only a few actual quotes from the dealers I emailed, then also got a few "when would you like to come see the Tundra" responses. Rodland responded quickly with a quote that was the lowest out of the responding dealers. I was very happy with the quote, which was a certain price relative to invoice, exactly what I wanted. Then my wife and I just went to Rodland to figure out which options we wanted and what sort of trucks were available in the state and picked out our truck. It was PERFECT, it was actually fun. I was looking to skip the whole negotiations mess and just get down to a price I was happy with. This was exactly what I got at Rodland. I started out emailing with Roger Wong, he was great! When we showed up Roger handed us off to Mike Hilderbrand to pick out the truck and finish the rest of the purchase. Mike was awesome. I can't say enough about how little hassle was involved in the experience. My wife and I were shocked at how much we actually enjoyed it! This is how it should always be. Thanks Rodland! More

I bought a pre-owned Toyota Corolla from Carmack. He provided outstanding customer service to my family and me. I didn't really know which car I wanted, but he provided a lot of information about the ca provided outstanding customer service to my family and me. I didn't really know which car I wanted, but he provided a lot of information about the cars. He also provided a reasonable price for the car. He was extremely friendly and not pushy at all. If you're looking for a pre-owned car, go to Carmack at this dealer! More

Excellent product selection, salesperson was very respectful of customer time constraints, Finance Officer was very fast and efficient, nice follow-up after sale. As a customer I would have preferred respectful of customer time constraints, Finance Officer was very fast and efficient, nice follow-up after sale. As a customer I would have preferred a lower price on vehicle, but car dealers are in business to make a profit and I have to accept this reality. More

Purchasing a new car at Rodland Toyota was by far the best car buying experience I have ever had. The staff was friendly, helpful and professional. There were no high pressure sales techniques used. My best car buying experience I have ever had. The staff was friendly, helpful and professional. There were no high pressure sales techniques used. My initial contact was with Roger Wong, responding to my on-line inquiry. His response and follow up were prompt, courteous and informative. Roger introduced me to salesman Rick Jones, who was a delight to work with. Rick listened to my motivation and interest in possibly purchasing a car and responded accordingly. He was professional while at the same time friendly and fun to work with. Throughout the car buying experience I felt valued as a customer and that my wants and needs were of the utmost importance. More

We live in eastern Washington and found a car on the web site. When we arrived at the dealer it was Sunday afternoon, but the car that we came to look at was just sold, but they had another one similar, but site. When we arrived at the dealer it was Sunday afternoon, but the car that we came to look at was just sold, but they had another one similar, but was a bit more money, took it for a test drive looked good for a used car. We told the sales man we had our own financing and was told not to worry they could do better but they would want more for the car. We agreed as the % rate they offered was great and the monthy price would work. We signed the papers and away we went with the car. After only 15 min away from car dealer coolant light came on, called the dealer was told well good luck with that after all it is a used car. I wished we would have turned around but we continued. On tuesday we get a call stating they actually could not give us the deal they thought they could but had another deal, which was at a higher percent rate than what we went in with. Tried working with Tom Staniford, he was very rude so I requested working with another finace person. I decided to let the GM know Lyle Evans that some of his staff need training on how to handle customers that are not happy and still to this day Mr Evans has not responded to my email. Do not go to this dealership...I will never go back More

We started our day with the dread of looking for a used car. I wasn't 100% sure of what I was after and figured that I would be spending the entire weekend desling with pushy sterotypical used car salesman car. I wasn't 100% sure of what I was after and figured that I would be spending the entire weekend desling with pushy sterotypical used car salesman. Thankfully our first and only stop was Rodland Toyota. Mark greated us, and was really nice. Not pushy at all and the furthest thing from the sterotypical salesman. After only speaking with us for a few minutes, he pointed us to a Prius which I hadn't even considered. After sitting in it and driving it, the car was everything I was looking for. Mark worked with us on the financing and made sure we were able to buy the car. I had the rest of the weekend to enjoy. Best used car buying experience. Would definately recommend Rodland Toyota and Mark. More

I have bought 3 vehicles from Rodland Toyota in the past 10 yrs. They have excellent service and professionalisim.And Rob Olsen is one of the best salesmen I have dealt with at a dealership. 5 stars 10 yrs. They have excellent service and professionalisim.And Rob Olsen is one of the best salesmen I have dealt with at a dealership. 5 stars More