Rodland Toyota of Everett
Everett, WA
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I will absolutely work with Rodland Toyota again. They did not push the car on us, they allowed us to walk out the door to think about our decision and still left the offer on the table. They are not the did not push the car on us, they allowed us to walk out the door to think about our decision and still left the offer on the table. They are not the typical "pushy" car sales person that I have come to dread. We will buy our next car from Rob at Rodland. More
Keith was great! He was friendly and helpful, but not too pushy. He was totally understanding of my needs and wants, and would have been willing to send me somewhere else to find what I wanted. We happened t pushy. He was totally understanding of my needs and wants, and would have been willing to send me somewhere else to find what I wanted. We happened to find a car on the lot that met my needs and he worked to get it down to a price that I could afford. Also, Keith is really funny. More
Mr. Jekey worked well with us as we weeded through the various hybrid cars, and helped us make a great decision in a short amount of time. He was informative, patient, funny and respectful of our time. various hybrid cars, and helped us make a great decision in a short amount of time. He was informative, patient, funny and respectful of our time. Would highly recommend. More
Unacceptable wait time: had a 7:15am apt waited for 3 hours! They hurried until I told them I was leaving. Jim didnt seemed convinced it was his fault and blamed others. I was rushed out the door after m hours! They hurried until I told them I was leaving. Jim didnt seemed convinced it was his fault and blamed others. I was rushed out the door after my car was done and I did not get to ask my questions. More
good buying experience - not a lot of pressure to purchase warranties or undercoating and the like. Appreciated John setting up the GPS and bluetooth. Wish it wouldn't have taken 3 months for my ca purchase warranties or undercoating and the like. Appreciated John setting up the GPS and bluetooth. Wish it wouldn't have taken 3 months for my car to arrive, but understand that the Prius is popular these days with the gas prices.... More
Best new car buying experience I've ever even heard of. I emailed several dealers to request a quote on a new Tundra. I got only a few actual quotes from the dealers I emailed, then also got a few "when w I emailed several dealers to request a quote on a new Tundra. I got only a few actual quotes from the dealers I emailed, then also got a few "when would you like to come see the Tundra" responses. Rodland responded quickly with a quote that was the lowest out of the responding dealers. I was very happy with the quote, which was a certain price relative to invoice, exactly what I wanted. Then my wife and I just went to Rodland to figure out which options we wanted and what sort of trucks were available in the state and picked out our truck. It was PERFECT, it was actually fun. I was looking to skip the whole negotiations mess and just get down to a price I was happy with. This was exactly what I got at Rodland. I started out emailing with Roger Wong, he was great! When we showed up Roger handed us off to Mike Hilderbrand to pick out the truck and finish the rest of the purchase. Mike was awesome. I can't say enough about how little hassle was involved in the experience. My wife and I were shocked at how much we actually enjoyed it! This is how it should always be. Thanks Rodland! More
I bought a pre-owned Toyota Corolla from Carmack. He provided outstanding customer service to my family and me. I didn't really know which car I wanted, but he provided a lot of information about the ca provided outstanding customer service to my family and me. I didn't really know which car I wanted, but he provided a lot of information about the cars. He also provided a reasonable price for the car. He was extremely friendly and not pushy at all. If you're looking for a pre-owned car, go to Carmack at this dealer! More
Excellent product selection, salesperson was very respectful of customer time constraints, Finance Officer was very fast and efficient, nice follow-up after sale. As a customer I would have preferred respectful of customer time constraints, Finance Officer was very fast and efficient, nice follow-up after sale. As a customer I would have preferred a lower price on vehicle, but car dealers are in business to make a profit and I have to accept this reality. More
Purchasing a new car at Rodland Toyota was by far the best car buying experience I have ever had. The staff was friendly, helpful and professional. There were no high pressure sales techniques used. My best car buying experience I have ever had. The staff was friendly, helpful and professional. There were no high pressure sales techniques used. My initial contact was with Roger Wong, responding to my on-line inquiry. His response and follow up were prompt, courteous and informative. Roger introduced me to salesman Rick Jones, who was a delight to work with. Rick listened to my motivation and interest in possibly purchasing a car and responded accordingly. He was professional while at the same time friendly and fun to work with. Throughout the car buying experience I felt valued as a customer and that my wants and needs were of the utmost importance. More



