Rodland Toyota of Everett
Everett, WA
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Went to Rodland to purchase a new car. Absolutely no pressure from anyone to buy anything. After walking around the lot for awhile, I found a RAV4 I wanted to look at and started towards the office to pressure from anyone to buy anything. After walking around the lot for awhile, I found a RAV4 I wanted to look at and started towards the office to look for a sales person. That's when Mr Rick James came out of the office. Mr James is the hardest working salesman I have ever seen. After deciding on a 4 cyl, I wondered about the 6 cyl RAV4 and what the difference was. Mr James actually ran around the lot until he found a 6 cyl that I could test drive, even though I told him it wasn't necessary. I decided on the 4 cyl RAV4 and got a good price. The lady in the finance office, Darci Clark, was equally nice and very comfortable to deal with. A very good and comfortable experience in all. More
My husband and I really appreciated the no pressure approach that Harry Chen showed us. It was a pleasant experience (as much as buying a car can be) and we are happy so far with the car. Harry Chen wa approach that Harry Chen showed us. It was a pleasant experience (as much as buying a car can be) and we are happy so far with the car. Harry Chen was very professiional and yet personal! More
We had a great experience with John Yi and Darci Clark at Rodland Toyota. They made the entire process very easy and straightforward. We will recommend them to our friends. Rodland Toyota. They made the entire process very easy and straightforward. We will recommend them to our friends. More
Rodland Toyota was a joy to work with. Wendy was the one who got us through the door, answering my specific questions via the internet connection. We had read the employee reviews before going up there, an who got us through the door, answering my specific questions via the internet connection. We had read the employee reviews before going up there, and asked her to make us an appointment with Colin Miller. He was great to work with. No pressure, but very informative. More
This was by far the most positive car-buying experience we've had. We brought our car in for repair and it turned out to be a much more expensive and extensive problem than we'd hoped. We decided we woul we've had. We brought our car in for repair and it turned out to be a much more expensive and extensive problem than we'd hoped. We decided we would be better off replacing the car with a quality used vehicle. Though our need for the new vehicle was sudden and unplanned, we were fortunate to be paired up with Rick Jones in Sales. Rick took time to listen very specifically to our needs in a vehicle, adhered to our budget limits, and at no time did he press us on the timing of our decisions. Ultimately, we purchased a vehicle from Rodland Toyota the same day our previous vehicle was "diagnosed" with big problems because of Rick Jones' thoughtful and trust-inspiring manner. Previous service issues have been dealt with easily and efficiently by the Rodland staff, and we've always left feeling appreciated as customers. I highly recommend this dealership, and Rick Jones in Sales. More
Great buying experience. We came in with the intention Great buying experience. We came in with the intention of buying a Prius but we were unsure whether we wanted the Prius C or the regular old Prius. Great buying experience. We came in with the intention of buying a Prius but we were unsure whether we wanted the Prius C or the regular old Prius. Rick took us out in bother for a test drive and patiently waited while I took at least an hour trying to make up my mind. He never pressured us one way or the other and answered all our questions. The whole buying experience was easy. He got us scheduled for an appointment to come back and have the undercoating done and set us up with a car to used while it was being done. Rick made this a great experience and we'd highly recommend him to others and wouldn't hesitate to use him again. More
We were looking at used Toyota Sienna's for a while and decided to look into new just to compare. We were impressed by the price for a new Sienna and how fast and easy all the paperwork was. I have brought decided to look into new just to compare. We were impressed by the price for a new Sienna and how fast and easy all the paperwork was. I have brought quite a few vehicles from dealerships over the years and this was definitely the best car buying experience I have had. I will be buying another Toyota from Jason and Rodland in the future. More
Jason made the process of buying my car painless. He was also wonderful and patient in showing my husband and me how the new Prius works. He went above and beyond what we expected. My co-worker was raving also wonderful and patient in showing my husband and me how the new Prius works. He went above and beyond what we expected. My co-worker was raving about the customer service at Rodland when she bought her Prius so that is why we picked Rodland Toyota. She raved about the young salesman that helped her but I didn't remember his name. When I showed her our new Prius and said how great the salesman was we realized we both had used Jason Lyon as our salesman. I will tell anyone looking for a Toyota to go see Jason. More
This was the best buying experience I have had! No pressure to try and get me into something more than what I originally wanted and I felt like I was really listened to. Rick Jones was great! pressure to try and get me into something more than what I originally wanted and I felt like I was really listened to. Rick Jones was great! More