Rodland Toyota of Everett

I was shopping online for a low price on a 2012 Prius. I contacted several dealers via phone (Magic, Lake City and others in SEA). After searching for two months and a really bad experience with Magic and L contacted several dealers via phone (Magic, Lake City and others in SEA). After searching for two months and a really bad experience with Magic and Lake City, I gave up. Last Friday a friend told me about Rodland Toyota and I drove there. I walked in and Jason took the time to answer my questions...NO HASSLE, NO PRESSURE he was there to help me, truly provided an outstanding customer service, moreover, he listened to me(what I was looking for, able to pay etc) He was the only one that did so. I was debating between the VW Jetta and a KIA at the time. Jason was very knowledgeable and answered all my questions concerning the car, he was very professional and helpful. Darci in finances was also very friendly and helpful. Jason took over an hour out of his busy day to help with programming my phone into the cars Bluetooth system, radio etc. The whole thing was over in a couple of hours....finally a positive experience! Thank you Jason! More

He work very friendly and he never brake the promiss.. I He work very friendly and he never brake the promiss.. I am going to referr him a all my family.. My wife love you mannnnn. Kwang(joseph) sim He work very friendly and he never brake the promiss.. I am going to referr him a all my family.. My wife love you mannnnn. Kwang(joseph) sim More

I have not purchased a car in over 11 years and was very nervous about the prospect of buying and having car payments again. Colin handled the transaction very smoothly. He was a real pleasure to work with. nervous about the prospect of buying and having car payments again. Colin handled the transaction very smoothly. He was a real pleasure to work with. I love my car and buying it was surprisingly painless. Thanks Colin More

My husband and I spent two weeks searching dealerships in Snohomish, Lynnwood and Everett. We came to Rodland Toyota and were treated with respect from the moment we stepped onto the lot. Keith Clodfelter Snohomish, Lynnwood and Everett. We came to Rodland Toyota and were treated with respect from the moment we stepped onto the lot. Keith Clodfelter is knowledgeable, friendly, and very easy to work with! I never felt pressure, which was such a pleasant surprise in dealing with purchasing a vehicle. We will refer all our friends and family to Keith because of our positive experience at Rodland Toyota! More

Very competent, professional & friendly crew. Roger Wong was most efficient in finding and securing EXACTLY the Sienna we were looking for and worked long & hard to get us a an excellent new car/and tr Wong was most efficient in finding and securing EXACTLY the Sienna we were looking for and worked long & hard to get us a an excellent new car/and trade-in price; worth traveling the extra 150 miles to close the "deal". More

Over my life I have purchased near 50 used cars dozens of motorcycle both new and used, and 9 new vehicles in the past 21 years. I never have had anything good to say about a dealership or a salesman until n motorcycle both new and used, and 9 new vehicles in the past 21 years. I never have had anything good to say about a dealership or a salesman until now. Rick Jones was professional, curteous and respectful. I took ownership at night on my purchase and didn't notice some scratches on the paint from being on the lot and people walking around it and bumping into it or whatever. I called Rick and we are just starting the process in repairing the scratches. I can only hope the service is as good as the sales staff. I have every expectation so far that it will be. More

I bought a new 2012, 4 cyl, auto, 4WD RAV4 about 4 weeks ago from Rodland Toyota, Everett, WA. The next day, I noticed a strange noise coming from the engine compartment. It sounds like a belt or chain wa ago from Rodland Toyota, Everett, WA. The next day, I noticed a strange noise coming from the engine compartment. It sounds like a belt or chain wasn't aligned right with a gear or pulley. The RAV4 sounds like a golf cart with a loose chain, not a 4 cylinder gas engine. I have owned 2 other new 4 cyl cars from Toyota and never experienced this kind of noise. I called the Service department and explained what I was experiencing. I don't remember what his name was, but he is the person Rodland Toyota is paying to answer the phone when customers call in to the service department. The Service person said not to worry, it was probably nothing, they all sound like that, and I didn't have to bring the RAV4 in to be looked at. He also said I should get on the freeway and drive up to Bellingham and back, to see if it gets worse. That would be 140 miles, round trip, at freeway speeds, on a new RAV4 with under 200 miles. Really ! Is this the quality of warrenty service you get from Rodland Toyota, after you pay for the car and drive it off of the lot ? The Service person had never heard nor looked at the RAV4, and without knowing if there really was an engine problem, tells me to drive 140 miles on the freeway just to see if it gets worse ! I mentioned that the owner manual said not to drive the vehical at constant speeds for long periods of time until you get to 1000 miles, and this person said that the 2+ hours drive would be ok. I did not go to Bellingham, and the noise is still there. Everytime I drive somewhere, I wonder if I am doing further damage to the engine, or if nothing is happening at all. I agree with most of the other posts that says the Sales people were real friendly and easy to work with. But now I am experiencing the other Rodland Toyota, the Service Department. Apparently once you pay for the vehical and drive it off of the dearlership lot, this is the Rodland Toyota you get. Rodland Toyota is great at selling cars, but don't want to support or back up what they sale. This RAV4 currently has just under 400 miles and I am already planning on dumping it and getting a Ford, or anything that is not a Toyota. I want to be able to drive somewhere with out worrying or wondering if/when the car is going to breakdown. Toyota ain't what it used to be, Or is this just Rodland Toyota ! More

jason is awesome, he is loyal and honest to his customer. among all the dealership we went through there's only one jason who is EXCELLENT on everything. good job and you're the best. among all the dealership we went through there's only one jason who is EXCELLENT on everything. good job and you're the best. More

A very friendly but business like experience. No sales pressure and a desire to make sure we had everything as we wanted it.We went to this dealership because of their outstanding support for our communit pressure and a desire to make sure we had everything as we wanted it.We went to this dealership because of their outstanding support for our community through United Way. More

I was shopping online for a low price on a 2012 Camry. Roger called within 1 hour of submitting my question to numerous Toyota dealers with a price quote, the only one that did so. I was debating between Roger called within 1 hour of submitting my question to numerous Toyota dealers with a price quote, the only one that did so. I was debating between three different companies(makes) at the time. I visited Rodland Toyota to have a look at the inside of a new Camry. Jason was very knowledgable and answered all our questions concerning the car, even suggesting a solution to my not liking the interior of the Camry LE. The Camry SE, which has solid seat colors. Everyone was very friendly and helpful. Jason even came in on his day off to help with the final transaction and program my phone into the cars bluetooth system. More