Rodland Toyota of Everett

Doug LuFarve made our experience at Rodland Toyota exceptional. Doug's knowledge of the 2013 Toyota Scion TC, which we purchased, went beyond any other salesman that we have ever dealt with in the pa exceptional. Doug's knowledge of the 2013 Toyota Scion TC, which we purchased, went beyond any other salesman that we have ever dealt with in the past. He was extremely kind, courtesous and compassionate dealing with our unique situation. My husband and I would definitely recommend any one looking to purchase a Scion or any other Toyota product to ask for Doug Lufave to represent them, you will not be disappointed. Thanks again Doug for the amazing customer service, hope to see you soon for further purchase. P.S. my husband is looking for a truck. Dave and Lori Malins More

I have bought several vehicles in the last few years and working with Doug was the best sale out of all of them. I've been getting my vehicle serviced from Rodland for a few years now and I have purchased s working with Doug was the best sale out of all of them. I've been getting my vehicle serviced from Rodland for a few years now and I have purchased several other things and worked with other members of the staff there in the sales department and none of them were as down to earth, friendly, and most importantly as honest as Doug LaFave. More

We had a great experience, we came in for a specific deal we had seen online, and we got the deal we were looking for. We were not pressured to look at other vehicle's which was great. We were able to get fi we had seen online, and we got the deal we were looking for. We were not pressured to look at other vehicle's which was great. We were able to get financed and drive out with the Toyota we were looking for. Russel was very friendly and comical. We really enjoyed working with him. The process was smooth. The only thing that would have made this an excellent experience was not having to wait around for the financing, it was about a half an hour wait. Other than that everyone was very friendly and welcoming. More

We have purchased several vehicles from this dealership over the years. Mike is great, he understand what we want & isn't pushy. Which is very important to us. I wouldn't have returned. Very comfortable wo over the years. Mike is great, he understand what we want & isn't pushy. Which is very important to us. I wouldn't have returned. Very comfortable working with Mike. More

We have been shopping for a crossover SUV for about 6 months. We have driven everything and were settled on the Honda and were going to purchase as soon as we could see the 2013 Toyota Rav 4. Well, We d months. We have driven everything and were settled on the Honda and were going to purchase as soon as we could see the 2013 Toyota Rav 4. Well, We drove the Rav 4 and the decision was easy. I thought I would go to Burlington and save the sales tax. But Mike was easy to deal with and pricing was easy and the trade was fair. They had to go get us a dealer trade down in Portland which took a couple of days. The only thing I would ask they improve is taking credit cards for down payments. I usually use an airmiles card for down payment in order to get the miles and then pay it off. They wouldn't go beyond my $2500 deposit in the card which required me to go to the bank etc. This felt very 1984 to me and they just need to change their policy. I bought a new Ford truck a couple of years ago and put 10k on my credit card. Now, the deal was easy and Mike was patient with my wife and her Spanglish. I will buy from him again. In fact I need a new car for my teenage daughter in a couple years. If Toyota has something that competes with the Nissan Leaf I will get one and get it from Mike. More

We had shopped for a Prius at a different Toyota dealer about a week before we came to Rodland Toyota, and our experience with the other guys left us confused, uninformed, and fairly P.O.'ed that the sales about a week before we came to Rodland Toyota, and our experience with the other guys left us confused, uninformed, and fairly P.O.'ed that the sales guy wouldn't answer any questions. Our experience with Rod Kollmeyer was totally different. When we told him what we were looking for, he gave us a bumper to bumper introduction to the Prius - features, hybrid technology, differences between the trim levels, how things work, etc. He took us for a test drive, and added information all along the way. By the time we got back to Rodland from the test drive, we were convinced that we were going to buy a Prius, and were able to decide the trim level we wanted. The next day we got a great quote from Rodland thru the Costco Car Program. I called Rod Kollmeyer, and he invited us to come in and talk and finalize a deal. So we did. Everyone we talked to at Rodland was pleasant, professional, very helpful in explaining the mountain of paperwork, etc. Rod Kollmeyer took lots of time walking us thru all of the forms and checklists, went over all of the controls as we were preparing to drive away in our new Prius, and even set a terrific SiriusXM radio station for us. (Given our ages, he nailed our preferred music.) More

Working with Mike was a pleasure. He is very honest, sincere and works in my best interest. I would highly recommend Mike for your sales needs. sincere and works in my best interest. I would highly recommend Mike for your sales needs. More

I just bought a used Subaru Forester from Rodland Toyota last Sunday. I went in well-prepared, but assumed, wrongly as it turned out, that this would be another basically negative experience dealing with s last Sunday. I went in well-prepared, but assumed, wrongly as it turned out, that this would be another basically negative experience dealing with salespeople at a car lot. I also assumed that since my car of interest was a Subaru and not a Toyota (from a Toyota dealership) that there would be little interest or knowledge of the car from the salespeople. I was wrong on both accounts. John Wood is totally professional and took very good care of me. Jay Kemahli handled the financial paperwork with absolute professionalism. Rob Olsen made me feel like I was buying the most expensive Toyota on the lot, even though I was there to test drive a 2-year old Subaru. Not only did Rob know every operational detail about the car, he also listened to and respected my pricing research and offer. There were absolutely no pressure tactics, everything went very smoothly, I got the car I wanted for what I consider to be a very fair price, and everyone seemed to come out of the process a winner. Rob even spent at least 45 minutes showing me how to set up and use the bluetooth feature and other details in the car, even though the sale was complete and there were, I'm sure, other things for which he could have used that time. I also received a fair price for my trade-in. Based on my experience with John, Jay, and Rob, I recommend Rodland Toyota without reservation. Even though I live 70 miles away from Everett, I'm sure that the next time I'm in the market for a car, new or used, I'll go back to Rodland. More

My husband and I recently visited Rodland Toyota in hopes to buy a new car. From the beginning we were treated by a handful of very polite, friendly staff members who made buying a car an easy process. Col to buy a new car. From the beginning we were treated by a handful of very polite, friendly staff members who made buying a car an easy process. Colin Miller was specifically the person who walked us through the process and made the event a great experience (even with a 1 and 4 year old). I would highly recommend Colin to anyone who is looking to buy a new or used vehicle. He is professional, will not pressure you into anything and talks you through the long process. He was wonderful! Thank you Colin! From - The Mabalays :) More

I have purchased several new cars over the years. Often the first meeting leads to a pleasant "salesman" who doesn't know much about the cars, and does his best to make you feel pressure to buy. That is n the first meeting leads to a pleasant "salesman" who doesn't know much about the cars, and does his best to make you feel pressure to buy. That is not what happened with Mike. In fact, dealing with Mike was the most pleasant, and more importantly, the most helpful car buying experience I have ever experienced. Mike found out which car we were interested in, and then he spent as much time as we needed to explaining the features and the operation of the hybrid system in the Camry. This effort was given not to "sell me a car", but rather to help me decide if the Camry Hybrid was the right car for us. Negotiation of the price was stress free, without pressure or game playing. All in all, every dealing with Mike was positive. I would return to Mike again if I am looking for another Toyota, and I would strongly recommend Mike to any prospective purchasers. More