Rodland Toyota of Everett
Everett, WA
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We purchased a new FJ Cruiser and Leased a new Prius, Danny & Brandon were very knowledgable and great to work with. We could not have had a better experience. Brad Danny & Brandon were very knowledgable and great to work with. We could not have had a better experience. Brad More
Doug LaFave heard that I was looking for a new Scion via social media and contacted me, letting me know that his dealership had one in the color, model, and transmission I wanted on the lot, and suggested I social media and contacted me, letting me know that his dealership had one in the color, model, and transmission I wanted on the lot, and suggested I visit the dealership, because he felt personally I would be cared for better there than at a dealership I had been to earlier. I set up an appointment. Doug met me as I came into the dealership, showed me the car, went over my options for trading in my current car, and some of the less well known things to be gained from trading in and buying at Rodland. Jim O'Neal handled getting my trad in appraised, and we arrived at a comfortable, honest value that I believe pleased both of us. Tom Staniford handled the finance closing and paperwork (finance was pre-approved through my bank, USAA, at a good interest rate), and the car was ready to go home with me when Tom and I finished. During Doug and my final delivery inspection we found a couple of small scratches very low on the front bumper shroud, and Doug immediately had a work order printed up to take care of the problem at no cost to me. The dealership called the next day and scheduled the work at convenient time for me, and Doug is taking me to lunch for my troubles while the shop is working on the car. While I know this is a business, the "feel" was more like being a part of the family, and being cared for simply because it is the right thing to do. Thank you Doug, Jim, and Tom for making this a pleasant experience. More
I came in to Rodland looking for a used car, but wasn't sure what I would be able to afford. This was my first time buying a car and I was very nervous and anxious. Colin was my sales person and he wasn't sure what I would be able to afford. This was my first time buying a car and I was very nervous and anxious. Colin was my sales person and he was amazing! He was very genuine and honest and showed me all of the options that were available to me. He made it so easy for me to make my decision and I never felt pressured in any way. I never thought I would be able to drive away with a new car, but Colin made me feel 100% confident in my decision and I am so happy to have a very safe and reliable vehicle. Overall my experience at Rodland was so much fun and I would recommend them to anyone who was looking for a car! More
Bought my 2nd vehicle from Rodland, and from Jason Lyon. Overall excellent experience! They are honest, ethical, and committed to being fair in the car buying process! I am glad I like Toyota's as I am only Overall excellent experience! They are honest, ethical, and committed to being fair in the car buying process! I am glad I like Toyota's as I am only to going to shop here ! Could not be happier with Jason and Tom as my team to put my last deal together! Would highly recommend them to anyone thinking about a new car purchase! More
My brother and sister-in-law had previously purchased a car here and while they were very satisfied with the service, I was skeptical. At my brother's prompting, I gave it a shot and was pleasantly surpris car here and while they were very satisfied with the service, I was skeptical. At my brother's prompting, I gave it a shot and was pleasantly surprised. After a day of dealership visits and being nearly at our wits end, Rodland was a surprising and welcomed change. Brandon was very helpful, friendly and not overly pushy. I would gladly recommend Rodland to friends and family and will likely be back many years from now when my Prius needs to be put to rest. More
My wife and I are happy that we have Jason Lyon as our elected Agent to assist us in selecting the right car for us within our financial range. We greatly appreciate his sincerity and frankness in dealing elected Agent to assist us in selecting the right car for us within our financial range. We greatly appreciate his sincerity and frankness in dealing with us. He is an honorable person and very reliable one. He always gave his full attention to us. We wish him the very best and to always get lot of good clients. From Mr. and Mrs. Armand V. Foz.- Owners of 2013 Toyota Corolla. More
My wife and I had an excellent experience working with Mike. He answered all of our questions and we never felt any pressure. We went into the dealership thinking that it would be our first stop as we sea Mike. He answered all of our questions and we never felt any pressure. We went into the dealership thinking that it would be our first stop as we searched around for a new vehicle, but they had exactly what we were looking for and a good price so we bought on the first visit. We are very pleased with our new Toyota Hi More
Colin was very heplful assisting us with information and vehicles both used and new. It took several months to finaly decide in purchasing a new Camry instead of a used vehicle. Colin with there all the tim vehicles both used and new. It took several months to finaly decide in purchasing a new Camry instead of a used vehicle. Colin with there all the time. He will be recomended to anyone that needs another vehicle or answers to their questions.. Thanks again Colin !! More
i appreciate the internet and toyota for letting us do research on the type of vehicle that worked best for our needs......we came in and harry chen was very helpfull...and so was the man at the counter w research on the type of vehicle that worked best for our needs......we came in and harry chen was very helpfull...and so was the man at the counter who was helping us check on financing ...(shaved head..born 1960...we compared bdays...lol)anyway they worked togeather to help us get our new toyota prius....this car is amazing....and afterwards harry explained a lot of features and helped us set up our phone in car...and we got a great rate as well...we have been at dealerships where they were only friendly if u bought a car and then found out they misrepresented themselves and their vehicle..so yes we have told many people of the good service and more importantly truthfulness of the dealership....and will continue to..thank u harry and mr. 1960...lol More
My wife contacted Rick Jones or JIm O'Neal over the phone and told Jim what we want which is 2013 Toyota SE V6 fully loaded and the price we going to pay. Rich said he had to check with his manager (Ji phone and told Jim what we want which is 2013 Toyota SE V6 fully loaded and the price we going to pay. Rich said he had to check with his manager (Jim O'Neal (I think)) and call us back. In about 10 mins later we got a called back with just a few words back and forth about the price and we quickly came to an agreement. When we arrived at the dealership, we worked with Rick Jones. He was very polite, considerate and patient. He gave thorough instructions about the characteristics of the car and an enlightening test drive. After answering all of our questions about the car, he told us about their service department and what to expect from them in the future. He made us feel welcome and comfortable. We left with a new Toyota and the feeling that we had been treated very well. Le/Yen. More