Rodland Toyota of Everett
Everett, WA
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Rick is excellent person. We bought 2 cars and he was extremely careful with out needs. Very Patient and not at all forcing to buy anything extra. Also after sales, he helped us understand how the vehicl extremely careful with out needs. Very Patient and not at all forcing to buy anything extra. Also after sales, he helped us understand how the vehicle works, till we were completely satisfied. I would highly recommend Rick when purchasing a vehicle. More
We drove to about 30 miles to this dealership based on the Dealer Rater review. We test drove a Toyota Prius and were out of the dealership in about an hour. We were still figuring out which car we want the Dealer Rater review. We test drove a Toyota Prius and were out of the dealership in about an hour. We were still figuring out which car we wanted, so we did this at several other dealerships (e.g. Nissan Leaf, Honda Fit, etc.). After driving we decided on the Prius, so signed up for several negotiation programs (like Costco, Consumer Reports,etc.). The dealership was able to put us back in contact with Colin,and we were able to close, finance, etc. in just 2-3 hours with no painful negotiations. Colin is very knowledgable and was able to answer all out questions. We never felt "trapped" like you do at some dealerships. We're very happy with our car and the manner in which it was sold to us, so would definitely go back again. More
I have purchased many many cars in my lifetime and have never had such an easy and fair experience. We were treated respectfully, politely, no pressure sales tactics were used and the sales went smoothly. never had such an easy and fair experience. We were treated respectfully, politely, no pressure sales tactics were used and the sales went smoothly. Thanks! More
Mike Hilderbrand made sure the car we bought actually fit our needs and within out budget. All with no pressure! He was patient and really listened. The pricing was appropriate and the after sales service ha our needs and within out budget. All with no pressure! He was patient and really listened. The pricing was appropriate and the after sales service has been excellent. I had some additional things I wanted to get for the van and Luke in Parts was very helpful to make sure I got the correct items I was looking for. Evengthough a lot of construction was beautifying the business it was still neat and clean. The overall experience has been excellent! More
John did wonderful job he answered all of my questions was very professional and I would buy from him again he allowed me to look at various models in order to make a quality decision was very professional and I would buy from him again he allowed me to look at various models in order to make a quality decision More
Doug was great to work with. He answered my questions over phone and email promptly and with great detail. He was very flexible in terms of meeting with me at a given time, walked me through the process, over phone and email promptly and with great detail. He was very flexible in terms of meeting with me at a given time, walked me through the process, and was a pleasure to work with. The entire process of buying a used car can sometimes be very stressful. However, my experience with Doug was awesome and I would recommend anyone work with him. More
We had not planned on buying a vehicle, we just stopped by to look at the used Tacomas. The sales person Jeremy asked several questions and then steered us towards the Tundras instead. In fact he directed by to look at the used Tacomas. The sales person Jeremy asked several questions and then steered us towards the Tundras instead. In fact he directed us to one truck in particular that appeared to be a good value. We are very pleased with the descision to buy the tundra. The negotiating process was fast, respectful, and the outcome was fair. Overall we plan to shop Rodland first for our next car. More
Stopped to look at used stock and Bubba assisted in a friendly, professional manner. We hadn't planned on buying a Toyota suv but ended up that afternoon with a Toyota Highlander that we love. Bubba was friendly, professional manner. We hadn't planned on buying a Toyota suv but ended up that afternoon with a Toyota Highlander that we love. Bubba was patient as we went through the process on one car but ended up buying another, without being pushy. Negotiating was probably the fastest we have ever experienced in buying a car and would definitely recommend this dealership. Great selection of nice used vehicles. More
The dealer was easy to work with. Were open to information sharing on email and disclosing information. I had a problem with the cleanliness of the interior of the car after I took delivery. Ho information sharing on email and disclosing information. I had a problem with the cleanliness of the interior of the car after I took delivery. However, they made an immediate appointment and made it right. More
John Yi provided exceptional service. He explained in detail the features of the FJ Cruiser I eventually purchased. He followed up with in seat time on the functions, controls and telephone hook up for B detail the features of the FJ Cruiser I eventually purchased. He followed up with in seat time on the functions, controls and telephone hook up for Blue Tooth. He left messages and made himself available for follow up visits by me. Quite a valuable help to me and my wife, Nancy. Jay Kemahli was also very helpful with questions I had on the financial paperwork. I appreciated his good will. A very pleasant man to work with! Jeff Larson explored my possible trade in of my older Toyota pick up and made a fair offer in value. I eventually decided to pay cash for the down instead after discussing it with John Yi and Jeff. The truck was far more useful to me than the trade in value, since it is in outstanding condition. More