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Rodland Toyota of Everett

Everett, WA

4.0
1,537 Reviews

6816 Evergreen Way

Everett, WA

98203

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Showing 1,537 reviews

September 30, 2013

Thank you Mike Massey. The dealer did not have the color and interior color we wanted, so Mike went out of his way, in the wind and pouring rain to locate the car of our choice and bring it to the dealershi More

by swezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Massey
September 28, 2013

Had a great buying experience. Made my initial contact with Cindy, Internet Department Director, she was friendly, up front, down to earth, very easy to work with on my buy. Most importantly she kept in c More

by jim82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Staniford
September 21, 2013

My wife and I saw your ad for used cars in Everett herald,came in one Sunday to look at a SUV for her. We were met by "Bubba" who immediately put us at ease. We test drove the Honda Element and with More

by bengan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wood, Todd Bond, Danny "Bubba" Howard
September 17, 2013

I believe that I was mislead that I would be getting a good deal since I was using the USAA car buying service. I was told " since you are using usaa then the profit is pretty much out, so lets get the be More

by osully25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 07, 2013 -

Rodland Toyota of Everett responded

Thank you for your review. We apologize that your experience was anything less than excellent. It is never our intention to mislead our customers. If you would like to address these issues with our General Sales Manager, Jeff Larson, we encourage you to reach out to him at your convenience. Any and all feedback is appreciated. Please feel free to contact Jeff at 425-353-1111.

September 10, 2013

Bubba is a friendly, kind and wonderful salesman and I highly recommend him to everyone. He will take excellent care of you from start to finish! More

by dogie24
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny "Bubba" Howard, Danny "Bubba" Howard
Sep 17, 2013 -

Rodland Toyota of Everett responded

Thanks for taking the time to share your thoughts about Bubba! He is an excellent asset to our store, and we are pleased that you feel the same way. We hope to see you at our dealership again.

September 10, 2013

This was my first car buying experience Mr. Lafave made it a very pleasant experience. He treated me more like more of a friend than a customer. I let him know what i wanted and he got it for me. Darci was More

by brianmoriarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darci Clark, Doug LaFave
Sep 17, 2013 -

Rodland Toyota of Everett responded

Thank you brianmoriarty for sharing your experience on Dealer Rater! I know Doug will be pleased that you felt he treated you like a friend! He always strives to give the best customer service to each and every one of his customers! Please let us know if there is anything else we can assist you with.

September 06, 2013

Had a great experiences will be back in the future :-) thanks to Jason Lyon for matching us with a great car and Darcie for going over all the paper work and taking the time to answer our ?'s More

by Johnarnot
Customer Service
Recommend Dealer
Yes
Employees Worked With
Darci Clark
Sep 17, 2013 -

Rodland Toyota of Everett responded

Thanks Johnarnot for sharing you experience with Jason and Darci. We appreciate you taking the time to tell others about your purchase process. We hope you are enjoying your new car. Please let us know if you have any questions about the features of your vehicle- Jason is great with product knowledge questions!

September 03, 2013

I just purchased my third vehicle from Rodland Toyota. They exceed my expectations each time with their professional service. They make the purchase process easy and stress-free. From sales (Jason Lyon) t More

by jocelynewert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darci Clark
Sep 17, 2013 -

Rodland Toyota of Everett responded

Thank you so much for the kind words, jocelynewert! We appreciate your continued support and loyalty to our business. It is because of people like you that we have been in business for over 100 years. We look forward to seeing you around the dealership in the future!

September 03, 2013

We worked with Jeremy Caughell and he was great. 3 visits before our purchase and no high pressure sales tactics. Was very professional and personable. He made the buying process very painless and w More

by fcgraetzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 03, 2013

Everyone was very friendly and patient (we were there for 5 hours). Enjoyed Sam's company while taking test drives. We're happy with the 2013 Prius V five we purchased. Thank you More

by rodgersnovy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Staniford
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