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Rodland Toyota of Everett

Everett, WA

3.9
1,531 Reviews

6816 Evergreen Way

Everett, WA

98203

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Showing 1,531 reviews

October 05, 2013

We had a great buying experience working with Cindy at Rodland Toyota. She followed through on her promise to have the vehicle ready when we arrived, in fact she had in located in a covered enclosed gara More

by olyson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 07, 2013 -

Rodland Toyota of Everett responded

Thanks for your kind words, Olyson. We are glad you had a positive experience with Cindy. She always does a great job with her guests. Please don't hesitate to call if you have questions about your Jeep!

October 03, 2013

We bought 2 cars from Rodland, a Corolla and Camry. We had good experience and enjoyed the courteous and hospitable manner from our sales consultant of helping us finalize through every details for us to More

by kennethdang999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yi
Oct 07, 2013 -

Rodland Toyota of Everett responded

Hi kennethdang999, and thank you for both your review and your business. We hope you are enjoying your new car. Please let us know if you have any questions. Hope to see you at our store soon!

October 02, 2013

I have hesitated to walk on to a carlot to purchase a new vehicle, have had bad experiences in the past, but my experience with Rodland Toyota and in particular, with Doug Lafave, was exceptional. I was abl More

by 27ngobin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug LaFave
September 30, 2013

John Yi has a very good customer service; fast, neat, very organize, and use simple words, very easy understand. He is very friendly, and finally I like the price. Darci Clark she is very friendly and or More

by Kayyang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Yi, John Yi
September 29, 2013

Thank you Mike Massey. The dealer did not have the color and interior color we wanted, so Mike went out of his way, in the wind and pouring rain to locate the car of our choice and bring it to the dealershi More

by swezz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Massey
September 28, 2013

Had a great buying experience. Made my initial contact with Cindy, Internet Department Director, she was friendly, up front, down to earth, very easy to work with on my buy. Most importantly she kept in c More

by jim82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Staniford
September 21, 2013

My wife and I saw your ad for used cars in Everett herald,came in one Sunday to look at a SUV for her. We were met by "Bubba" who immediately put us at ease. We test drove the Honda Element and with More

by bengan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Wood, Todd Bond, Danny "Bubba" Howard
September 17, 2013

I believe that I was mislead that I would be getting a good deal since I was using the USAA car buying service. I was told " since you are using usaa then the profit is pretty much out, so lets get the be More

by osully25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 07, 2013 -

Rodland Toyota of Everett responded

Thank you for your review. We apologize that your experience was anything less than excellent. It is never our intention to mislead our customers. If you would like to address these issues with our General Sales Manager, Jeff Larson, we encourage you to reach out to him at your convenience. Any and all feedback is appreciated. Please feel free to contact Jeff at 425-353-1111.

September 10, 2013

Bubba is a friendly, kind and wonderful salesman and I highly recommend him to everyone. He will take excellent care of you from start to finish! More

by dogie24
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny "Bubba" Howard, Danny "Bubba" Howard
Sep 17, 2013 -

Rodland Toyota of Everett responded

Thanks for taking the time to share your thoughts about Bubba! He is an excellent asset to our store, and we are pleased that you feel the same way. We hope to see you at our dealership again.

September 09, 2013

This was my first car buying experience Mr. Lafave made it a very pleasant experience. He treated me more like more of a friend than a customer. I let him know what i wanted and he got it for me. Darci was More

by brianmoriarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darci Clark, Doug LaFave
Sep 17, 2013 -

Rodland Toyota of Everett responded

Thank you brianmoriarty for sharing your experience on Dealer Rater! I know Doug will be pleased that you felt he treated you like a friend! He always strives to give the best customer service to each and every one of his customers! Please let us know if there is anything else we can assist you with.

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