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Rodland Toyota of Everett
Everett, WA
1,531 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,531 reviews
November 04, 2013
Very easy first car buying experience. Russell respected the fact that I had done a fair amount of research and didn't beat around the bush with pricing or trying to sell me things I did not want. Russell the fact that I had done a fair amount of research and didn't beat around the bush with pricing or trying to sell me things I did not want. Russell even went the extra mile and helped me return the Zipcar I drove out to the dealership by driving my new car down to Seattle for me. Very much appreciated! I'd recommend working with Russell to all of my friends who are in the market for a Toyota! More
by nicholassainati
Employees Worked With
Russell Pyles
November 03, 2013
This is our second time purchasing from Rodland Toyota!!! What a great dealership and great people. Our first experience was wonderful with mike Massey! Friendly, professional and a gentleman to work with- w What a great dealership and great people. Our first experience was wonderful with mike Massey! Friendly, professional and a gentleman to work with- we tried Internet sales as we were searching for the best price from several different dealers and were privelidged to work with Cindy Scillo. She was terrific!!! She gave us all the options and explained leasing vs buying and we ended up leasing this 2014 fj cruiser which ended up being an excellent fit for us. She was incredibly patient, willing to go the extra mile in all we asked and just gave us useful tips in general!!! We had an excellent experience with Cindy from on-line sales as well as an excellent experience last time purchasing with Mike Massey. Thank you Rodland Toyota- once again we were completely satisfied!!!! More
by Julie arcand
Employees Worked With
Mike Massey
October 30, 2013
Rodland Toyota was the first and only Toyota dealership to email me a price, after I made it clear what year, make, model and option level of car I wanted, to four dealerships. My employee discount servic to email me a price, after I made it clear what year, make, model and option level of car I wanted, to four dealerships. My employee discount service gave me a target price to negotiate using TrueCar.com. Rodland beat it by $500. All other dealerships refused to make an offer, emailing and calling me to come to their showrooms first, even after I showed them Rodland's price. After meeting Doug, he found I was a military reservist, and offered a military rebate ($500) and a dealership finance rebate ($500). At 0% APR and no finance charge, it was a no-brainer. They even waived the documentation fee! I felt absolutely no pressure to add post sale options such as extended warranties and extended maintenance plans. Mark respected my decisions not to do so, as he explained each one. Compared to a previous experience buying a new car, and with horror stories from friends and family, my transaction with Rodland was smooth. The paperwork showing prices, taxes, fees, was transparent, and the staff respectful. I highly recommend them and would easily consider buying from them again. More
by cheque6
Employees Worked With
Doug LaFave
October 23, 2013
We were looking for a good dealership that would help ship a vehicle to Southeast Alaska and we found it! Russell was really nice to work with and worked with the price to help cover the cost of shippin ship a vehicle to Southeast Alaska and we found it! Russell was really nice to work with and worked with the price to help cover the cost of shipping the vehicle up here. We love the Highlander and the price was incredible. Great experience! More
by ChrisPoulsen
Employees Worked With
Russell Pyles
October 21, 2013
Mike was busy w/other customers the 2nd time we came in so he introduced us to Colin and we are so glad he did! Colin was extremely helpful with our decision to buy a new vehicle. He was very friendly and so he introduced us to Colin and we are so glad he did! Colin was extremely helpful with our decision to buy a new vehicle. He was very friendly and always ready to answer questions when I called back. He always encouraged us to take all the time we needed. We never felt rushed or pressured. Really a great car buying experience. I would buy another vehicle from Colin Miller at Rodland in a heartbeat. More
by wynditom
Employees Worked With
Colin Miller, Mike Hilderbrand
October 19, 2013
What a wonderful experience! I needed to get a larger vehicle although I loved my Rav 4. Family situations resulted in me needing to get a mini van...now...before my existing lease matured. Cindy Scill vehicle although I loved my Rav 4. Family situations resulted in me needing to get a mini van...now...before my existing lease matured. Cindy Scillo of internet sales was so helpful and encouraging. We made the appt for the next day to meet my needs. Well before our appt Cindy called me to let me know of a scheduling conflict. I was impressed by her professionalism in her process of referring me to Doug Lafave, so that we didn't have to change the time. Doug proved to be every bit as professional and friendly as Cindy was. He was so attentive to what I needed and when I made a last minute change, he was still able to accommodate me. Overall, bother sales and finance exceeded my expectations and I drove away a very happy customer. My husband was thrilled with the vehicle as it is what he had been looking at on the internet. Thank you, thank you Rodland Toyota....you have a new loyal customer! More
by palmer59
Employees Worked With
Doug LaFave
October 14, 2013
Rodland Toyota and Jason Lyon has been so wonderful! We have now purchased five cars from the Rodland Toyota family and could not be happier with our experience. Jason goes out of his way to help us under have now purchased five cars from the Rodland Toyota family and could not be happier with our experience. Jason goes out of his way to help us understand what we are getting into and the dealership never complains if we have to bring our young daughter in with us. We always recommend both Jason and Rodland Toyota to our friends and family. We are customers for life. More
by katielyon
Employees Worked With
Jim O'Neal, Tom Staniford
October 13, 2013
He was very helpful and polite. He showed what we wanted and also showed us a few other cars that we might like to see. He was not pushy at all and we appreciated his assistance. and also showed us a few other cars that we might like to see. He was not pushy at all and we appreciated his assistance. More
by tarafeingold
Employees Worked With
Mike Massey
October 11, 2013
After losing my 1995 Toyota Camry to an accident, I searched alot of used car lots and finally went to Rodland Toyota Certified Used Cars in Everett, Wa. I was so impressed by their knowledge, the amou searched alot of used car lots and finally went to Rodland Toyota Certified Used Cars in Everett, Wa. I was so impressed by their knowledge, the amount of things they check on their cars, the attention to details and the excellent customer service, that I am a very happy new owner of a 2009 Toyota Camry! My salesman, Rod Kollmeyer and others there went above and beyond to get me into this car and I could not be happier! I have already told many people of my experience and will continue to recommend to people who are seeking a car to save themselves some trouble, wondering what condition some of the cars on the other lots are in, and just go to Rodland Toyota! More
by mblessum
Employees Worked With
Rod Kollmeyer
October 07, 2013
Always great and friendly service. Respecatable, low pressure sales environment. Made a great offer on my trade-in. They paid top-dollar! Thanks for a smooth and easy transaction. The free espresso was pressure sales environment. Made a great offer on my trade-in. They paid top-dollar! Thanks for a smooth and easy transaction. The free espresso was nice too! More
by shivabali
Employees Worked With
John Yi
