Rodland Toyota of Everett
Everett, WA
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Harry Chen came out to our car to greet us when we pulled up to the show room and was quick to take us right to the vehicles we were interested in. He is very knowledgeable about the product he sells and ans up to the show room and was quick to take us right to the vehicles we were interested in. He is very knowledgeable about the product he sells and answered all of our questions. The Rav 4 was reasonably priced and the negotiation was quick and did not waste my time. This is the third vehicle we have purchased here and will definitely come back when it is time to shop again. More
You know when you read some of the reviews on some of these sites you may notice some are obviously fake....but this review is REAL... Cindy was an outstanding salesperson...extremely professional yet ve these sites you may notice some are obviously fake....but this review is REAL... Cindy was an outstanding salesperson...extremely professional yet very personable...She is someone my wife would keep in contact with. She got us the best deal in the REGION and with a very busy schedule fit us in ....then did not rush us out the door with our money.... I would actually send people her way... so make sure to call Cindy Scillo. More
Marcus was very helpful and kind. He interacted positively with each of us, including our children. He did not try to pressure us, but respected the amount of research that my husband had done pri positively with each of us, including our children. He did not try to pressure us, but respected the amount of research that my husband had done prior to arriving. It was refreshing to get the attention we needed without being pressured. More
Doug made my car buying experience nice and easy. I am glad that I get to work with him. He ensured he got out of the dealership within my requested time frame. My next vehicle will have to be toyota at R glad that I get to work with him. He ensured he got out of the dealership within my requested time frame. My next vehicle will have to be toyota at Rodland dealership again! Thank you, Doug. More
After a not very friendly start with another employee, Rick was available and I asked him to help me. He was great and very friendly. I didn't feel like I was being treated like a sale and felt no pressur Rick was available and I asked him to help me. He was great and very friendly. I didn't feel like I was being treated like a sale and felt no pressure. I will continue to work with Rick in the future, and everyone else I've had dealings with have been just as amazing. Thanks. More
I talked to Rick Jones in for some service work to learn more about the difference between buying and leasing. He was very helpful even though at the time I didn't have any plans to get a new car. Thus I we more about the difference between buying and leasing. He was very helpful even though at the time I didn't have any plans to get a new car. Thus I went to him when I did decide I should get one. He was again very helpful in getting the Prius V that I wanted. More
The dealer, John Yi, was kind and trustful. His answers for our questions were very clear and polite. We also like the Toyota's system. There are a lot of services that they can provide for us. for our questions were very clear and polite. We also like the Toyota's system. There are a lot of services that they can provide for us. More
Working with Rodland, and Mike specifically, was a great experience. This was my second time purchasing a vehicle through Rodland, and I will never shop anywhere else. Mike was very easy to work with, and I experience. This was my second time purchasing a vehicle through Rodland, and I will never shop anywhere else. Mike was very easy to work with, and I felt like he was very invested in making sure I was happy with my purchase and the entire process. He was friendly, open and honest and made sure my experience was great from end to end. Highly recommend working with him and the entire Rodland staff. More
So I have bought several vehicles in the past, and I have to say, hands down, this was the best experience that I have ever had in leasing/ purchasing a vehicle! My wife and I visited the dealership after a to say, hands down, this was the best experience that I have ever had in leasing/ purchasing a vehicle! My wife and I visited the dealership after a reccomendation from a friend. Were meet by Marcus with a huge smile and a firm handshake eager in helping us find a vehicle that fit our needs. He immediately assesed our needs situation and showed us vehicles that were exactly what we were looking for. He was extremely knowledgeable in the vehicles we test drove and answered all of our questions without hesitation, the sign of a true professional in my opinion. As we all know the 'negotiation' process is not exactly fun and not to mention usually pretty time consuming. With the help of Jim, Markus's sales manager, we all sat together and had a candid, open conversation about the purchase vehicle and our trade in. I have to say that it was refreshing how little pressure Jim and Markus put on us in leasing this vehicle! They were ultimatley concerned in how well the deal worked for us and our finances not their pockets! We had a unique situation with our trade in due to poor sales tactics from another dealership. Jim worked hard to find a resolution for us and was ultimatley succcessful! We went to pick up or new car 2 days later. The process of signing the papers for the vehicle was great! Darcy was efficient and had all of our paperwork ready when we arrived. She was thorough and pleasent, never pressuring us and made sure that we were offered all of the extras if we wished to buy them. Not to mention that our 2 boys were comfortable watching the Seahawks game in thier TV lounge! This was just simply a super pleasent experience! I will reccomend Rodland Toyota to all of my friends family! Thank you Markus, Jim and Darcy!! More
On Nov 23rd I had a call from Cindy Lou Scillo, Internet Sales Director regarding my inquiry on RAVA4; she was very helpful to provide all the information I was looking regarding the vehicle I want to purch Sales Director regarding my inquiry on RAVA4; she was very helpful to provide all the information I was looking regarding the vehicle I want to purchase. Even though I have found same vehicle with other deals around Seattle because of her customer service approach make me go with Rodland Toyota at Everett. I have put 100% customer stratification regarding my RAV4 purchase thru Cindy Lou Scillo & I have already recommend her name to couple of my friend- Her continued follow up help me to make up my decision little bit earlier than I expect. Glad to be a part of Rodland Toyota customer family. More