Rocky Mount Chrysler Dodge Jeep - Service Center
Rocky Mount, NC
527 Reviews of Rocky Mount Chrysler Dodge Jeep - Service Center
I was very pleased with the visit. Easy to schedule appointment by phone. Friendly, courteous people. Service was done in timely fashion and returned clean with setting reset. appointment by phone. Friendly, courteous people. Service was done in timely fashion and returned clean with setting reset. More
They are very nice people working their they help you with what you need I just walked out my car an one of people that worked their right away said what do you need help with an he helped me to the righ with what you need I just walked out my car an one of people that worked their right away said what do you need help with an he helped me to the rights place with getting my oil change they get a A More
Customer service is always good! Nice waiting area. I’ve been going there for many years back when it was Farris Motors. They continue to service my vehicle so I’ll continue going there I’ve been going there for many years back when it was Farris Motors. They continue to service my vehicle so I’ll continue going there More
Service Awesome and fast service for recalls that I needed to get done. I was out running errands and called to see if I could bring my truck in they said yes Awesome and fast service for recalls that I needed to get done. I was out running errands and called to see if I could bring my truck in they said yes and I went at 230pm and was out by 315pm. Thank you again. More
Unprprofessional The service department was soo unprprofessional i been going there for 13 years i will not be going back They cry to get money out of me and didn't d The service department was soo unprprofessional i been going there for 13 years i will not be going back They cry to get money out of me and didn't do the work More
On our way to Florida - Rocky Mount Chrysler Dodge Jeep We had major broke down on our way to Florida close to the dealership. What a great bunch of people. Everyone pitched in and had back on the road in We had major broke down on our way to Florida close to the dealership. What a great bunch of people. Everyone pitched in and had back on the road in a day. EXCELLENT knowledge in the service area, EXCELLENT service period, caring,understanding and super friendly. I just cannot say enough about the knowledge and service. I would recommend them to anyone. Best service I have ever had!!! This is just not something you see every day any more. Thank you very much for everything you did for us we are so, so, so appreciative. I know you didn't sell us a new truck but if we were in the market for one we would drive the distant to buy one from Rocky Mount. More
EXCELLENT 1000% MY NAME IS DONALD RAY RICHARDSON BROUGHT MY 1987 DODGE RAM D150 FOR SERVICE IN 2/27/17.THANKS TO THE MOST HIGH FOR SENDING ME TO A PLACE OF PEOPLE THA MY NAME IS DONALD RAY RICHARDSON BROUGHT MY 1987 DODGE RAM D150 FOR SERVICE IN 2/27/17.THANKS TO THE MOST HIGH FOR SENDING ME TO A PLACE OF PEOPLE THAT I CAN FINALLY TRUST WITH MY TRUCK. LOVE PEOPLE THAT WILL GIVE YOU THE TRUTH THAN TRYING TO TAKE MY MONEY. THANKS TO THE FOLLOWING PEOPLE RICHARD GLOVER MINDY GLOVER I DO NOT KNOW THE PARTS MAN NAME THAT TOLD ME THE TRUTH ALSO. I WILL GIVE THEM A 1000% RATING BECAUSE THEY ARE THE BEST.......PEACE BE UNTO YHWH More
bad service and charged to do recall Had my jeep in for repair and was told that they needed to do a flash update and some recalls, and they charged 237.42 to do the recalls. And they had Had my jeep in for repair and was told that they needed to do a flash update and some recalls, and they charged 237.42 to do the recalls. And they had my crd I'm for repairs and said they put glow plugs in it went out to start it and it would just spin but not start ran fine before More
BEWARE - There's a reason this dealer changes hands so often Purchased my car from this dealer in Rocky Mount; the city where I live. Years later my car needed repairs- failed inspection; fuel pump. I already ha Purchased my car from this dealer in Rocky Mount; the city where I live. Years later my car needed repairs- failed inspection; fuel pump. I already had a quote from a competitor in Wilson. Rocky Mount quoted me $300 more. When I told them of the other quote, then they lowered the price. I paid for repairs and my car still failed for the same exact error code and runs worse than before I took it to them. It's in Wilson now with experts! More
2013 Dodge Charger Airbag light pops off and on since the third month of purchase. When under warranty, they could not find nothing wrong. Hit 37,000 miles they said $94 Airbag light pops off and on since the third month of purchase. When under warranty, they could not find nothing wrong. Hit 37,000 miles they said $948 to fix it. They checked it 8 times before warranty was out. Had to call corporate to get it covered. Never will buy another car from this dealership! After 5 visits and 3 home office calls airbag light finally off. More