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Rocky Mount Chrysler Dodge Jeep - Service Center

Rocky Mount, NC

4.6
527 Reviews

527 Reviews of Rocky Mount Chrysler Dodge Jeep - Service Center

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December 06, 2020

I think they should sanitized your car inside before giving back to you like Put a cover over the seat and steering wheel wheel cover More

by gval32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2020

I bought some accessories for my Ram Truck and had them installed! The Parts and service department were extremely professional! I will be a returning customer! More

by genehodges563
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Unexpected thought battery maybe bad and stopped. Checked out found alternator bad. Gave permission to fix, got vehicle back next day. GREAT Service!! Felt human More

by LOVEROBXSAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Glover
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young Ladies
November 30, 2020

Actually, the body shop I used utilized the parts dept. to order my parts, they were delivered promptly allowing me to get my truck sooner. More

by rworton62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2020

Lakisha slammed the glass window in frustration because I was asking Richard questions about my vehicle. Very unprofessional. Not the 1st time. Very bad attitude. More

by lzvanderhall
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Lakisha
November 17, 2020

Great work people are very nice and very easy to work with on any deals you are trying to make i will go back on anything that i need More

by beango1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debra Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2020

The people that work here of very friendly and know what to do with your vehicle and try to get it done in the fastest time possible More

by gambleh1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Glover
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2020

Have purchased more than one vehicle from them have always treated me fair Brad the sales manager is also great will help to make a deal happen More

by BREDDEN71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

BREDDEN71 responded

Have purchased more than one vehicle from them have always treated me fair Brad the sales manager is also great will help to make a deal I will never buy anywhere else.

Aug 21, 2022 -

BREDDEN71 responded

Have purchased more than one vehicle from them have always treated me fair Brad the sales manager is also great will help to make a deal

November 08, 2020

Everyone in the service department were more than wonderful to work with! From the moment I walked in, someone was there, ready to help me. They had the part that I needed the next day and worked me More

by Madison Webb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

Service persons initially not responsive. I’m impressed with quickness of service. Not up on notifications as I got email about my vehicle needing service one day after service was completed More

by dotdot311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Glover
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Goldberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen
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