Rocky Mount Chrysler Dodge Jeep - Service Center

My appointment was at 2pm, the staff was prompt and professional!!! I always get great service from them,my tires were rotated and my lugnut was replaced, thank you ladies and gentlemen professional!!! I always get great service from them,my tires were rotated and my lugnut was replaced, thank you ladies and gentlemen More

I love this dealership and it's service department, they always take care of my new 2020 Dodge charger as if it's their own. I went 3/23/21 for my second oil and filter change. They were very helpful with u always take care of my new 2020 Dodge charger as if it's their own. I went 3/23/21 for my second oil and filter change. They were very helpful with understanding the coupons on my Dodge app. Their prices aren't too bad I should add. Also, they were very pleasant and attentive. I love this place!🤗☺️ Thank you ladies! More

For the 1st time I WAS NOT SATISFIED with the amount I paid for an oil change/filter even though I had a coupon. And to make matters worst they rotated my tires without my permission. I had just ( the wee paid for an oil change/filter even though I had a coupon. And to make matters worst they rotated my tires without my permission. I had just ( the week ) prior had my tires rotated/balanced and front end alignment. I was promised that my tires were switched back after I complained. ( Not sure if they really were. ) I would officially like to see in writing the actual cost of having an oil change with the oil designated on the coupon. Not hand written but on a chart. Just too much More

Can't write anything more for the service dept. except that no service manager is never at the Dealer Ship for any length of time. Even the attendants at the window in Service Department. My true rating that no service manager is never at the Dealer Ship for any length of time. Even the attendants at the window in Service Department. My true rating would be 3-4 and no more. I Don't plan to go back after this last trip. I purchased the Jeep in 2013 from the Dealership and have been getting my Jeep serviced ever since. Will be taking it elsewhere. More

Everytime I go there to service my car, get a new one or for any other business, I a, always treated very well and they help me with a good service and cordiality for any other business, I a, always treated very well and they help me with a good service and cordiality More

Wouldn’t go there!! I encourage you to look at the blue book before you purchase a vehicle and make sure you read your contract...That’s all I have to say..... book before you purchase a vehicle and make sure you read your contract...That’s all I have to say..... More

10/10 customer service is always EXCELLENT! It’s never along wait I always be in an out in less than one hour. Thank you ! along wait I always be in an out in less than one hour. Thank you ! More

They where on time a and courteous with their service with a smile. I was told that once I plan to get my car detailed to call them and they would do a free of charge for providing service I appreciate t with a smile. I was told that once I plan to get my car detailed to call them and they would do a free of charge for providing service I appreciate them and will follow up as soon as possible More

Go in for service and instead of asking before running test just did it. So got stuck paying a bill that I didn’t even approve of. test just did it. So got stuck paying a bill that I didn’t even approve of. More

Was very pleased with the service that I received was very curtious and helped me politely they notified me when my service was done and detailed what all had been done very curtious and helped me politely they notified me when my service was done and detailed what all had been done More