Rocky Mount Chrysler Dodge Jeep - Service Center
Rocky Mount, NC
525 Reviews of Rocky Mount Chrysler Dodge Jeep - Service Center
Very unprofessional and rude. They are over priced and won't listen to customers. I have taken my daughter's vehicle there several times and they have nothin on file which causes them not to be able to co won't listen to customers. I have taken my daughter's vehicle there several times and they have nothin on file which causes them not to be able to cover warranty on parts. More
The entire Team was very kind, thoughtful, courteous, knowledgeable, helpful, patience, polite, and very considerate of my time. All I have to say is I received BEST Service from everyone. knowledgeable, helpful, patience, polite, and very considerate of my time. All I have to say is I received BEST Service from everyone. More
Josh Skinner in the service department did a phenomenal job assisting me in what i come into the dealership for. Great job to him. thanks job assisting me in what i come into the dealership for. Great job to him. thanks More
Great friendly customer service. Always meets my needs . Friendly staff. Answers questions with so much knowledge. Offers the best deals and prices. Guarantee smiley when I leave Friendly staff. Answers questions with so much knowledge. Offers the best deals and prices. Guarantee smiley when I leave More
They took care of my needs and acted as if they genuinely cared. Everything went as planned and they were quick with the work done. cared. Everything went as planned and they were quick with the work done. More
Dust was left all over my leather seat the driver seat from my head rest down to my seat and under my hood oil all over my engine also my air suspension were left in a lower position I spoke with the Serv from my head rest down to my seat and under my hood oil all over my engine also my air suspension were left in a lower position I spoke with the Service manager and he act as though he could care less and respond if we pulled your vehicle back in it's going to cost you and schedule another appointment. I'm always polite towards your staff their and I respect everyone to the fullest but I'm not getting the same in return Service wise. More
The service department was great. Friendly staff and excellent customer service. I appreciate the experience all around great job. I would recommend other here for the great experience excellent customer service. I appreciate the experience all around great job. I would recommend other here for the great experience More
Friendly, knowledgeable staff, convenient appointments. Nice lady in service department. Didn’t see her on the list, don’t know her name. Overall, good experience. Nice lady in service department. Didn’t see her on the list, don’t know her name. Overall, good experience. More
took truck in for oil change. There was no reminder sticker and washer fluid had not been topped off. no service manager or warranty techs. sticker and washer fluid had not been topped off. no service manager or warranty techs. More
The service department was very nice and friendly. Work was done in a timely manner. We will definitely go back again. Thank you so much. was done in a timely manner. We will definitely go back again. Thank you so much. More