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Rocky Mount Chrysler Dodge Jeep - Service Center

Rocky Mount, NC

4.6
527 Reviews

527 Reviews of Rocky Mount Chrysler Dodge Jeep - Service Center

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June 13, 2024

Got me back on the road in an emergency, but technician did not notice oil plug was loose and I asked specifically to have the oil checked. Went to a Jeep dealer in RI as soon as I got home and that was t More

by julio.castillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Glover
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Goldberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

Great timely,and custom services was very helpful with me . Job done very quickly and clean More

by HTIMOTHY789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Goldberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

Customer service is amazing. I cannot say enough how great the experience was. Very pleased and will return. More

by s_grohs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
June 10, 2024

The GM is probably one of my favorite people. He and I joke around like family and all of the sales and service staff treat me the same. They have definitely made a customer for life. This is my More

by tinatippette74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debra Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

You really don’t want my opinion, all I can say is I won’t be back. More

by fullhouse_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Glover
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Goldberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service manager
May 29, 2024

Excellent customer service. Treated me with respect. Completed servicing my vehicle in a timely manner. More

by EPWADE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Skinner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Great costumer service for Service department to be exact. I was very satisfied with my recall repair. More

by vettenatress22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

The ladies (and guys) in the service department are absolutely fantastic. They are efficient and they keep you informed. I really appreciate that they value my time. More

by gpait65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Always a great experience at this service center, friendly experienced all staff and technicians knowledgeable. More

by RCHVASTASR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Glover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike and Holly
May 16, 2024

My experience with sales department was good, my salesman Trevus was knowledgeable about my new purchase as far as the service department I can Also rate their service good, with some hiccups but at the end More

by geraldceci1616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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