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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,602 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,602 reviews

June 13, 2023

Was a real cool guy did a great job! ! I was in and out in a flash! More

by Kdgannon01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
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Jun 16, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 12, 2023

On time. Knowledgeable. Courteous. Went out of their way to accommodate us out of towners. Beat our expectations. More

by gwaters100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Bohn
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Jun 16, 2023 -

Rockwall Ford responded

Thank you for being our customer, we appreciate your kind words!

June 12, 2023

Keith in service always the one to help me. He does his best each time to take care of customers. He keeps you updated about your service, & his # 1 goal is to make sure customer satisfied. I r More

by Brad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
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Jun 16, 2023 -

Rockwall Ford responded

Brad, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 12, 2023

Quick honest service. Ride to and from. Could have overcharged me for under body shield repair, didn’t. More

by Bartmccollum
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Juan.
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Jun 16, 2023 -

Rockwall Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 09, 2023

Oscar was very communicative and was able to help me get my truck back after hours when I was stuck in traffic. More

by 1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jun 15, 2023 -

Rockwall Ford responded

Thank you for your kind words for Oscar, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

June 09, 2023

Great experience. Tanner is the best. Finance was timely. Make ready was quick delivery was excellent More

by Dwillii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner and finance
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Jun 15, 2023 -

Rockwall Ford responded

We appreciate your positive review of your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

June 09, 2023

Ian Campbell handled my service today with professionalism and excellent customer service. Very efficient employee. More

by Ber114889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Campbell
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Jun 15, 2023 -

Rockwall Ford responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

June 08, 2023

Alisha quickly greeted us and took care of getting my truck serviced and returned. i did not have to wait long compared to other places i have taken my vehicle to. More

by rafael5972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha
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Jun 12, 2023 -

Rockwall Ford responded

Hello, thank you; we appreciate your feedback! We're looking forward to your next visit with us!

June 08, 2023

Although it was crowded, they honored my appointment and had me in and out in less than two hours. More

by edkohorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
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Jun 12, 2023 -

Rockwall Ford responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 04, 2023

Great customer service and support. Been using them for a few years now and would recommend them to anyone for their automotive service needs. More

by Dfullen41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian campbell
Report | Print
Jun 07, 2023 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

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