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Rockwall Ford

Rockwall, TX

4.7
1,489 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,489 reviews

September 01, 2022

Took almost a year to get our transit, but John Bowers did an amazing job keeping us updated during the entire process. Someone keeping in contact with you for an entire year, just to keep you updated, is More

by Julia_N_Jose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bowers
Sep 06, 2022 -

Rockwall Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

September 01, 2022

Austin in service was big help and my family and myself have bought vehicles thru Rockwall Ford and Dodge and will keep doing business with them !! Thank Y’all More

by Roylbass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin in service
Sep 06, 2022 -

Rockwall Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

August 29, 2022

The dealership was great they call when parts arrive and take you right in to service vehicle More

by lauriebevill2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Moses
Aug 29, 2022 -

Rockwall Ford responded

Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!

August 29, 2022

Great Service! They always make sure that I am satisfied with the work done to my truck, and make it right if I am not happy. Professional Service. More

by Billy Burford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lathrop
Aug 29, 2022 -

Billy Burford responded

Great service, I Am happy with the work done on my truck. Thank you to Austin Lathrop and Gary Wells for their excellent service. Billy Burford

August 23, 2022

The easiest car purchase experience I've ever had! Bruce made this Bronco purchase as smooth as possible. I will definitely recommend Rockwall Ford. Thank you Bruce! More

by bdunshee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Feagin
Aug 26, 2022 -

Rockwall Ford responded

Congratulations on your new car! Thanks for the review and kind words for Bruce.

August 19, 2022

Juan, our Service Advisor, exemplified the "model" employee. Rather than wait for the vehicle to be serviced, I was offered a ride home. and he arranged my return. The vehicle was ready well before th More

by Springglacier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 22, 2022 -

Rockwall Ford responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

August 16, 2022

It was great working with this dealership! The whole process went very quick and smoothly. More

by Mbelliott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Dotson
Aug 16, 2022 -

Rockwall Ford responded

We're excited to hear that our team took care of you and that everything went smoothly. We thank you for your business and look forward to your next visit!

August 16, 2022

called at last minute to see if could get in on a Friday afternoon for a WORKS oil change. Was in and out in no time. More

by sdecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip ( Service Writer)
Aug 16, 2022 -

Rockwall Ford responded

Thank you for being our customer, we appreciate your kind words!

August 15, 2022

Friendly, caring, and kind. I never have any problems with service when I come here More

by tamaranixon903
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip
Aug 16, 2022 -

Rockwall Ford responded

Thank you for your kind words! We look forward to your business with us again!

August 10, 2022

They did everything and at a timely matter That is why I always come back More

by Lord4512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 10, 2022 -

Rockwall Ford responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

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