Rockwall Ford

Explorer had brake vibration. Took it in for special $100 brake pad replacement. Spent $500 and the brakes are worse than when I took it in. 10 years ago I stopped using Ford service at this location, becaus brake pad replacement. Spent $500 and the brakes are worse than when I took it in. 10 years ago I stopped using Ford service at this location, because it always was very disappointing. It will be another decade before I take my vehicles their. More

Very prompt, and delivered as they promised, did what I asked and made recommendations as to what needed to be done in the future. asked and made recommendations as to what needed to be done in the future. More

My advisor was very professional and very helpful I had an 8am appointment and he had me out within the hour an 8am appointment and he had me out within the hour More

Bianca listened and addressed the issues I had and they found additional issues and took care of them as well found additional issues and took care of them as well More

Very Pleased with my Service Experience My Service Very Pleased with my Service Experience My Service Advisor was excellent. He listened to what concerns I had and addressed them. Awesome! Very Pleased with my Service Experience My Service Advisor was excellent. He listened to what concerns I had and addressed them. Awesome! More

Kris Wade done an awesome job. He explained to me in detail what was going to be done to my truck detail what was going to be done to my truck More

The service technician was very knowledgeable. He explained what my vehicle needed. Keith showed an interest in knowing that I understood. Keith was very professional. Great Service!! explained what my vehicle needed. Keith showed an interest in knowing that I understood. Keith was very professional. Great Service!! More

Jerime Vail is the go to guy for all of our prevailing American made fleet management and personal vehicle purchases. He gives us availing customer service to countervail the travails of a long wait. W American made fleet management and personal vehicle purchases. He gives us availing customer service to countervail the travails of a long wait. We all highly recommend him when considering a new car or truck. More

Great experience! Great customer service! I will be recommending Rockwall Ford to my friends and family. recommending Rockwall Ford to my friends and family. More

Very professional and friendly! Did everything I asked. Performed the work in a timely manner! Performed the work in a timely manner! More