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Rockwall Ford

Rockwall, TX

4.7
1,490 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,490 reviews

December 22, 2022

Took my truck to service center. Great service. Service tech Brian was awesome and professional More

by Bvjones8034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 22, 2022 -

Rockwall Ford responded

Thanks for the great rating and review! We look forward to seeing you again.

December 21, 2022

Great staff to work with. They were able to get me in the day I called. I am new to the area and trust them very much with my vehicle.. More

by kbend4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
entire staff
Dec 22, 2022 -

Rockwall Ford responded

Thank you for your kind words! We look forward to your business with us again!

December 19, 2022

I have never had an issue with this dealership's service department. Brian, my service rep met me at my vehicle and we went through the items I wanted completed. He was friendly, he listened well, we foun More

by wcberrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
Dec 19, 2022 -

Rockwall Ford responded

Thank you for your thoughtful review. We're glad to hear you had such an outstanding experience working with Brian. We thank you for your business and look forward to your next visit!

December 16, 2022

I purchased a F150 with Patrick as my sales rep. He was very pleasant to work with, did not pressure me at all and answered all my questions. I left Rockwall Ford but after considering the price and More

by jackcmuller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Fleming, Jerime Vail
Dec 19, 2022 -

Rockwall Ford responded

Thank you, Jack! We thank you for your business and look forward to your next visit!

December 02, 2022

Pleasant experience. Took time to explain charges and items still needing attention. Treated with dignity and respect. More

by twf987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Dec 08, 2022 -

Rockwall Ford responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

November 25, 2022

Rockwall Ford has always worked on my vehicle and kept me on the road. The managers keep you informed and are not push salespeople. The work is professional and pretty fast. More

by Shanon_allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 28, 2022 -

Rockwall Ford responded

Thank you for being our customer, we appreciate your kind words, Shanon!

November 22, 2022

Internet sales representative Zolton Bango took care of us throughout the entire process. Mr. Bango was very knowledgeable and treated us with the upmost respect. And when I had a minor problem with the More

by paulsmith4920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bango, Zolton
Nov 23, 2022 -

Rockwall Ford responded

Thank you for your positive review, Paul! We appreciate your business.

November 19, 2022

Prompt service and follow up. M highly recommend this dealer for service and automobile purchase. More

by kenk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 23, 2022 -

Rockwall Ford responded

Thank you for the review! We look forward to your business with us again!

November 18, 2022

We had Ford C-Max safety recall work done. Phil Watson was service advisor. Work was completed promptly without issue. More

by Bhawk43420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Watson
Nov 23, 2022 -

Rockwall Ford responded

Thank you for your kind words! We look forward to your business with us again!

November 18, 2022

Austin, in service, is very knowledgable and a great communicator. He kept me well informed! More

by DStewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Dave
Nov 18, 2022 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it!

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