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Rockwall Ford

Rockwall, TX

4.7
1,388 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,388 reviews

December 26, 2021

My service guy Kris was excellent. Kept me informed about my repair the whole time.. More

by Rgarayusmc75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris
Jan 03, 2022 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

December 21, 2021

Great Service as always. Gary was very helpful in getting our needs service taken care of in a timely and professional manner. More

by Genie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wall
Jan 03, 2022 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

December 14, 2021

Extremely helpful and eager to find the vehicle we wanted. Repeat customer for sure!! From the time we walked into the dealership til the time we bought our vehicle and left we were well taken care of More

by klrussell72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ, Rob, Karl and Grady
Dec 15, 2021 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

December 12, 2021

Brian you excellent, very friendly and courtesy My car Brian you excellent, very friendly and courtesy My car was ready as he said it would be More

by carolrisovi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 15, 2021 -

Rockwall Ford responded

Thank you for your kind review of Brian, we appreciate your business!

December 09, 2021

The service was prompt, conscientious, and correct, service writer used excellent communication via talk and text while I waited in the lobby More

by TXJCLARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Dec 15, 2021 -

Rockwall Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

December 09, 2021

Great experience working with Rockwall Ford. They delivered the exact vehicle I wanted. Financing was a breeze and my salesman, Carl Stevens, was top notch. More

by NB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Stevens
Dec 15, 2021 -

Rockwall Ford responded

Thank you for your kind words for Carl and our team! We are thrilled that they provided you with a great car buying experience. Congratulations on your new car!

December 07, 2021

Purchase process was extremely efficient, friendly and took very little time. Definitely the best car purchase I've ever had. Everyone I dealt with was very professional and very friendly. More

by sbloch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Stevens
Dec 08, 2021 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

December 06, 2021

The service experience was convenient, timely, and professional. This positive service experience is consistent at this dealership! More

by gjordan8831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Dec 08, 2021 -

Rockwall Ford responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

December 05, 2021

Would give a more positive review but hard to do when I have yet to receive my truck. Working with salesperson was a positive experience. Doing her best to keep things moving along. Doesn’t help that I liv More

by Shoeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Moore
Dec 08, 2021 -

Rockwall Ford responded

Thank you for the feedback. We thank you for your business!

November 30, 2021

Brian always takes good care and provides great customer service. Will continue to ask for him More

by Rainey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 30, 2021 -

Rockwall Ford responded

Thank you, Rainey, for your kind words for Brian! We thank you for your business and look forward to your next visit!

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