Rockwall Ford

The Dealership is nice and well organized. Ian my Service Advisor was great, helpful,and knowledgeable. Ian my Service Advisor was great, helpful,and knowledgeable. More

Excellence from check in to departure, including updates during your wait when you car is being serviced. Delicious coffee bar. during your wait when you car is being serviced. Delicious coffee bar. More

Love that they have Sunday Service appointments and got my car taken care of for maintenance. my car taken care of for maintenance. More

Dealer was very clean, service area was well kept and staff were very friendly and accommodating staff were very friendly and accommodating More

My last visit to Rockwall Ford was memorable, but not for any good reasons. I was very disappointed with the service department experience. I was a long time customer that saw the gradual decline of the se any good reasons. I was very disappointed with the service department experience. I was a long time customer that saw the gradual decline of the service department. So, it was with great trepidation that I decided to darken their door again after a three year hiatus. The a/c in my 2020 Expedition was not blowing cold. I considered this to be a serious enough issue to have a dealer take a look at it, so we went to Rockwall Ford and met Oscar. Oscar is great with customers and did an excellent job keeping me informed of the progress and it was actually finished and ready a full day before he had told me initially. I've got Oscar's number in my contacts and will definitely call him again the next time we have a serious problem. Hopefully Oscar and I don't end up talking much. He, and the mechanic that worked on my vehicle did a great job, ahead of schedule! More

I wouldn’t buy here again. Scammers sold me a used vehicle that seemed to be in good condition, just to start having issues 3 days later with the engine! DO NOT BUY HERE! Scammers sold me a used vehicle that seemed to be in good condition, just to start having issues 3 days later with the engine! DO NOT BUY HERE! More

great working on my ford f150 truck. the work was done fast and well and i would come back again. the work was done fast and well and i would come back again. More

Great service, excellent communication. Highly recommend them for all your Ford service and repair needs. Highly recommend them for all your Ford service and repair needs. More

Best car buying experience I have ever had! They treated me like family and I never felt pressured into anything. I told them what I wanted and what I could afford, and they made that happen! They treated me like family and I never felt pressured into anything. I told them what I wanted and what I could afford, and they made that happen! I would tell anyone buying a car to go to Rockwall Ford! More

Everyone was nice and attentive. Ashia went above and beyond to help me out. She called and kept me up to date during the entire process. Ashia went above and beyond to help me out. She called and kept me up to date during the entire process. More