Rockwall Ford

This the most incompetent auto service business I’ve ever seen. I made an appointment to have my vehicle serviced under the warranty and was told I could wait while it was diagnosed that day. When I arrived seen. I made an appointment to have my vehicle serviced under the warranty and was told I could wait while it was diagnosed that day. When I arrived they said I would have to leave it with them for 2 DAYS. When I made the appointment, I made it a point to double check that I would not have to leave it overnight. A person would have to be a fool to bring their vehicle here voluntarily. More

Oscar's quote for service and quote for timeframe of service were clearly presented and I love servicing my truck here! service were clearly presented and I love servicing my truck here! More

Working with Rob and Patrick was super easy and fast great experience overall! Definitely recommend Rockwall Ford great experience overall! Definitely recommend Rockwall Ford More

Rockwall ford is one of the the best dealers in the USA. I am from california, no dealership near me treated me with such amazing customer service! Shout out to Stephen Nagy from Rockwall Ford for being so I am from california, no dealership near me treated me with such amazing customer service! Shout out to Stephen Nagy from Rockwall Ford for being so down to earth; he allowed me to have the opportunity to get my dream ford Raptor! Rockwall Ford should receive a medal for integrity and customer satisfaction! More

I would love to give your service advisor by the name of Ian Campbell a 5 star rating for his professional service his customer service skills were to the upmost excellence his kindness respect for me said Ian Campbell a 5 star rating for his professional service his customer service skills were to the upmost excellence his kindness respect for me said a lot to me about him congratulations keep up the good work Ian Campbell More

They always keep me informed. I trust them. No high pressure. My go to for Ford. I trust them. No high pressure. My go to for Ford. More

I can't say enough about the employees and this dealership. They have gone above and beyond to not only take care of the problem, but to make me feel like they were not out to take advantage of me dealership. They have gone above and beyond to not only take care of the problem, but to make me feel like they were not out to take advantage of me or my family. More

Gary Wells always takes excellent care of us! Be sure to give Gary a raise!! Both recent problems were fixed right the first time! Greatly appreciated! Rich Parker Be sure to give Gary a raise!! Both recent problems were fixed right the first time! Greatly appreciated! Rich Parker More

My 2000 F450 truck broke down within 2 miles of the dealership (with a loaded trailer attached). The dealership had a place to drop the trailer and had the truck back on the road in two days...saved m dealership (with a loaded trailer attached). The dealership had a place to drop the trailer and had the truck back on the road in two days...saved me from an expensive tow. More

I am very pleased with the service I recieved all the times I have used Rockwall Ford's Service Department. They are efficient and profe times I have used Rockwall Ford's Service Department. They are efficient and profe More