Rockwall Ford
Rockwall, TX
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Carl Stephens was a really great salesperson. Was patient, informative & a great personality. Karl, sales mgr., was great also. I sold chemicals and flood equipment for 10 years. Was patient, informative & a great personality. Karl, sales mgr., was great also. I sold chemicals and flood equipment for 10 years. More
I went to dealership to see about having vehicle built but, found out it would be late August before they would even start new builds. Sales person immediately checked and found the vehicle I wanted was but, found out it would be late August before they would even start new builds. Sales person immediately checked and found the vehicle I wanted was actually already in transit. He talked with his manager and they promised to hold vehicle for me when it arrived. They were good for their word and I got the vehicle I wanted without having to wait over 6 months. I am very happy with Rockwall Ford Dealership. More
Excellent Sales team. Quick and Easy purchasing experience. I'm now a customer for life. The Price of the vehicle wasn't marked up beyond MSRP which is not typical in Quick and Easy purchasing experience. I'm now a customer for life. The Price of the vehicle wasn't marked up beyond MSRP which is not typical in this market. Good group here. More
Marc answered all my questions and went over the new features of the 2022 truck and compared it to my 2011 truck. He made sure the extra things were taken care of promptly. He was reasonabley easy to g features of the 2022 truck and compared it to my 2011 truck. He made sure the extra things were taken care of promptly. He was reasonabley easy to get in contact with (his cell worked best). The dealership phone system did not seem to work for me. I had to order my truck and he let me know the process and followed thru all along the way. I was a little disappointed that the delivery price was slightly higher than what it was when I ordered it. I wish they would have stated that up front but considering the environment we are in today I was not totally surprised. More