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Rockwall Ford

Rockwall, TX

4.7
1,284 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,284 reviews

October 01, 2024

Kris is always great at getting me in & out. Very helpful and informative through the whole process. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Oct 04, 2024 -

Rockwall Ford responded

Hi Chris, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

September 30, 2024

I love going to the dealership because they are always prompt with their service and are I was able to answer my questions More

by chadd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Jordan
Oct 05, 2024 -

Rockwall Ford responded

Hi Chadd, thank you so much for your positive comments about Rockwall Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 29, 2024

My salesman Morris Carter, Service Dept and Service Mgr Gary are all Best in Class. They took excellent care of me. More

by sherried1075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary, Morris Carter
Sep 29, 2024 -

sherried1075 responded

Thank you

September 28, 2024

Great service and prompt Pick up was wuick and efficient Service advisors was courteous and considerate More

by Fmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Princeton
Oct 02, 2024 -

Rockwall Ford responded

Hi, thank you for taking the time to leave a review for us at Rockwall Ford. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2024

There Are very easy to work with. They don’t hassle you over price. They have been my go to dealership for almost 20 years. More

by AceLuis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bauer
Oct 02, 2024 -

Rockwall Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 27, 2024

My car was in for service due to a safety recall. Since I didn’t buy my car there, they typically don’t give loaners. I live too far from the dealership to be able to use their shuttle service and to More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah Ford
Oct 02, 2024 -

Rockwall Ford responded

Hi Paula, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 26, 2024

The sales advisor, Matt L was great. Matt was the perfect advisor, as he kept me inform and was very helpful thru the entire process. I would definitely refer Matt L and would purchase t More

by Thelma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Langham
Sep 28, 2024 -

Rockwall Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2024

Tina Neese was great Got me a great price on tires Thanks Tina Good Job More

by rrtrains79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Neese
Sep 28, 2024 -

Rockwall Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 26, 2024

Amazing dealership with amazing employees that actually wants to help you out i will be bringing anyone i know to that dealership More

by Robert132white
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gw,Marc
Sep 28, 2024 -

Rockwall Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

September 26, 2024

Everyone here is super helpful. Shea my service advisor is awesome and went above and beyond for me. More

by Brian.helverson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea
Sep 28, 2024 -

Rockwall Ford responded

Hi, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

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