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Rockwall Ford

Rockwall, TX

4.7
1,372 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,372 reviews

November 30, 2024

Merri was knowledgeable & friendly. Pointed me to water & coffee at lounge. Lobby & Restrooms are clean. More

by nelsontp43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Dec 02, 2024 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with Merri! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 30, 2024

Asia takes care of making sure my vehicles are being taken care of when a repair is required and keeps me informed so I don’t get hit with any surprises. More

by jfjohns93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia Ford
Dec 02, 2024 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with Asia! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 28, 2024

Kris Wade goes above & beyond. Shane is 1 of the best mechanics there. Thanks to both of you. Rockwall Ford is the best professional customer service location that goes above an More

by ponytail.jg.jg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Wade and Shane
Nov 29, 2024 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! Thanks again for the recommendation, and have an amazing day!

November 28, 2024

Ford Rockwall service has always exceeded by expecting. Been doing business with them for decades. The service manager Buddy and Keith are superb. More

by Gbonacquisti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy and Keith
Nov 29, 2024 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 28, 2024

What a great place to buy a vehicle. After spending most of day on a Saturday, I couldn't make up my mind and felt bad about taking the salesmans time that day. Two weeks later I come ba More

by alove1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Athertron, Danny and Bryce
Nov 29, 2024 -

Rockwall Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rockwall Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2024

They were very helpful and informative. Kept me up to date with everything that was being done to my vehicle More

by cwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Nov 29, 2024 -

Rockwall Ford responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 27, 2024

Bruce made our purchase of a new truck very easy and quick. Would recommend anyone one buying a new vehicle from here to reach out to him. Rockwall ford also does not fluff your purchase with additional More

by Jcyotter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Feagin.
Nov 29, 2024 -

Rockwall Ford responded

Hi, we're happy to hear you had such a positive experience with Bruce! Thanks for the recommendation, and have an amazing day!

November 27, 2024

TK was very helpful in the process of getting my car serviced! She was wonderful with communicating with me and also an awesome person to have to keep me company while I waited! She is definitely 1 of t More

by Rebekka Eis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TK
Nov 29, 2024 -

Rockwall Ford responded

Hi Rebekka, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

November 25, 2024

I needed an oil change for my son’s 2003 Excursion, so I went to Rockwall Ford where I receive service on my other cars. I was met by Jerald who had my appointment information and got me started for the oi More

by LA Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerald
Nov 27, 2024 -

Rockwall Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2024

You opened on time, listened to what I had to say, provided satisfactory information to make comfortable and believe my vehicle was in good hands. Thank you 🙏🏿 More

by vigiance69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
149610 Service Advisor Jerald Diggs
Nov 27, 2024 -

Rockwall Ford responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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