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Rockwall Ford

Rockwall, TX

4.7
1,440 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,440 reviews

January 02, 2025

I recently purchased a 2024 bronco sport from Rockwall Ford. Morris Carter was my sales representative and was incredibly Helpful and knowledgeable. He took his time to answer all my questions. I would de More

by kathylbristow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NA
Jan 02, 2025 -

Rockwall Ford responded

Hi, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

January 01, 2025

It was like any other dealership. However, John and Morris are fun to mess with 😆. Went on a test drive with Morris and I got pulled over by the police, I kind of got on it a little More

by scottking66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John and Morris
Jan 03, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We are always more than happy to assist you if anything else comes up. Take care!

January 01, 2025

Handled my issue in a very timely manner without any surprises - highly satisfied with services performed and would recommend. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri
Jan 02, 2025 -

Rockwall Ford responded

Hi John, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Professional service, they kept good communication and diagnosis was right on. I will definitely use them again More

by Randygjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerald and Shae
Jan 03, 2025 -

Rockwall Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 31, 2024

Met by friendly team member and processed quickly. Waiting room very comfortable. It took awhile, but once completed a quick checkout also by original greeter. More

by pinegap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah Ford
Jan 03, 2025 -

Rockwall Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

December 31, 2024

ROCKWALL ford is the first choice i make when i have problems with my car they give me great service thanks merri!! More

by StephanieW53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merri Aisha Oscar
Jan 03, 2025 -

Rockwall Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Very knowledgeable and understanding helpful patient empathy no xx straightforward will come back again thanks More

by growstyty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Kay
Dec 31, 2024 -

growstyty responded

Very helpful

December 31, 2024

I had my used/new to me truck serviced at RockwallFord. A gentleman by the name of Javier was my service technician. Five stars for Javier. Very professional the work was done and I was very satisfied with More

by George McMillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jan 02, 2025 -

Rockwall Ford responded

Hi George, we're happy you found our staff to be so supportive during your experience here at Rockwall Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2024

I have been coming to Rockwall Ford for the past three years. And the service has always been top notch. The service department associate Jerald was very helpful and understood what was needed to service More

by Tcpreese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerald
Jan 02, 2025 -

Rockwall Ford responded

Hi, we're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rockwall Ford!

December 30, 2024

Asiah is one of the best. Cares about her customers. Mobile service guy Neal is fantastic! More

by Charliewyda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asish,Clayton,Neal
Jan 01, 2025 -

Rockwall Ford responded

Hi, we're happy you found our staff Asiah and Neal to be so supportive during your experience here at Rockwall Ford. We are always more than happy to assist you if anything else comes up. Take care!

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