Rockwall Ford

Service representative was very courteous and knowledgeable. Work was performed in a timely manner. Waiting area was clean and comfortable. knowledgeable. Work was performed in a timely manner. Waiting area was clean and comfortable. More

WORST DEALER I HAVE EVER DEALT WITH! ! I live in Austin and found a 2021 Toyota Tundra TRD PRO in their inventory. I used the TrueCar platform to get a price. The dealership responded ! I live in Austin and found a 2021 Toyota Tundra TRD PRO in their inventory. I used the TrueCar platform to get a price. The dealership responded IN WRITING with a price I accepted. I submitted my local lender pre-approval letter to my sales person, Rio Virgoe, and he proceeded to tell me that I COULD NOT USE MY LENDER! If I wanted to purchase the truck, I would have to use one of THEIR lenders!! Smells doesn’t it? Told the dude I would submit a complaint to the BBB and the Texas Attorney Generals Office for deceptive trade practices. He then said if I was going to legal on him, he would discontinue the conversation! HAHAHAHA. What a steaming load of crooks! STAY AWAY FROM THIS DEALER More

They went above and beyond what I needed for my car. This was my 3rd engine put in this Ford escape. This was my 3rd engine put in this Ford escape. More

Very pleasant to deal with. Kris provided the service I needed and brought other items that needed attention to me. Will definitely use them again. Kris provided the service I needed and brought other items that needed attention to me. Will definitely use them again. More

Service was exactly as it should be. Prompt and complete. The estimated time to complete my service was spot on! I was told I could pay with Ford Pass points! I didn't know that was an Prompt and complete. The estimated time to complete my service was spot on! I was told I could pay with Ford Pass points! I didn't know that was an option, but very glad to find out. More

Took almost a year to get our transit, but John Bowers did an amazing job keeping us updated during the entire process. Someone keeping in contact with you for an entire year, just to keep you updated, is did an amazing job keeping us updated during the entire process. Someone keeping in contact with you for an entire year, just to keep you updated, is great customer service. Thank you John, the family loves the van! More

Austin in service was big help and my family and myself have bought vehicles thru Rockwall Ford and Dodge and will keep doing business with them !! Thank Y’all have bought vehicles thru Rockwall Ford and Dodge and will keep doing business with them !! Thank Y’all More

The dealership was great they call when parts arrive and take you right in to service vehicle take you right in to service vehicle More

Great Service! They always make sure that I am satisfied with the work done to my truck, and make it right if I am not happy. Professional Service. They always make sure that I am satisfied with the work done to my truck, and make it right if I am not happy. Professional Service. More

The easiest car purchase experience I've ever had! Bruce made this Bronco purchase as smooth as possible. I will definitely recommend Rockwall Ford. Thank you Bruce! Bruce made this Bronco purchase as smooth as possible. I will definitely recommend Rockwall Ford. Thank you Bruce! More