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Rockwall Ford

Rockwall, TX

4.7
1,395 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,395 reviews

November 25, 2022

Rockwall Ford has always worked on my vehicle and kept me on the road. The managers keep you informed and are not push salespeople. The work is professional and pretty fast. More

by Shanon_allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 28, 2022 -

Rockwall Ford responded

Thank you for being our customer, we appreciate your kind words, Shanon!

November 22, 2022

Internet sales representative Zolton Bango took care of us throughout the entire process. Mr. Bango was very knowledgeable and treated us with the upmost respect. And when I had a minor problem with the More

by paulsmith4920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bango, Zolton
Nov 23, 2022 -

Rockwall Ford responded

Thank you for your positive review, Paul! We appreciate your business.

November 19, 2022

Prompt service and follow up. M highly recommend this dealer for service and automobile purchase. More

by kenk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 23, 2022 -

Rockwall Ford responded

Thank you for the review! We look forward to your business with us again!

November 18, 2022

Austin, in service, is very knowledgable and a great communicator. He kept me well informed! More

by DStewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Dave
Nov 18, 2022 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it!

November 18, 2022

We had Ford C-Max safety recall work done. Phil Watson was service advisor. Work was completed promptly without issue. More

by Bhawk43420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Watson
Nov 23, 2022 -

Rockwall Ford responded

Thank you for your kind words! We look forward to your business with us again!

November 16, 2022

Called me while my special ordered car was still on truck to make arrangements for pickup. The vehicle and paper work were ready when they said and made the paperwork process super easy. Very professional More

by Cjordan16111
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John, Rob
Nov 17, 2022 -

Rockwall Ford responded

Congratulations on your new car! Thanks for the review.

November 14, 2022

Arrived and instantly had someone asking what I needed. I explained my need and the service man knew about the recall I was there to get corrected. More

by joanturner1943
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kris Wade
Nov 15, 2022 -

Rockwall Ford responded

Thank you for the review, Joan! We are very happy to hear that our team treated you well and was able to help you with your service visit.

November 14, 2022

Ian was very professional and courteous when I first checked in. Great customer service in assisting me on getting new tires at an affordable price. Also got a free oil change. More

by el7077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Campbell
Nov 15, 2022 -

Rockwall Ford responded

Thank you for your kind words! We look forward to your business with us again!

November 10, 2022

Had an easy check in, nice waiting area with good coffee, easy check out, great price. More

by vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 14, 2022 -

Rockwall Ford responded

Thank you for your positive review, Vincent! We appreciate your business.

November 09, 2022

I had a great experience with service of my car, great customer service and providing transportation to home is amazing! More

by madalenabonilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moses
Nov 14, 2022 -

Rockwall Ford responded

Thank you! We're glad that you had an excellent experience with your recent service visit.

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