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Rockwall Ford

Rockwall, TX

Overview
Reviews
Vehicles
4.7
1,556 Reviews
Call Dealership (972) 290-2200
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990 E I-30

Rockwall, TX

75087

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Showing 1,556 reviews

September 13, 2023

Best buying experience I've had. From the Misty the sales person to Finance. I recommend you give them a chance. More

by rhittj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Misty Moore
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Sep 19, 2023 -

Rockwall Ford responded

Congratulations on your new vehicle! We are thrilled to hear that Misty provided you with an exceptional sales experience. Our ultimate goal is your satisfaction, so please do not hesitate to contact us should you have any questions or concerns while getting acclimated to your new vehicle. We appreciate your business and we will look forward to assisting you in the future.

September 13, 2023

Best service I’ve ever had period! If you need service bring it to Rockwall Ford! More

by Josh Deaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Avalos
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Sep 17, 2023 -

Rockwall Ford responded

Thank you for the Five-Star review and for choosing Rockwall Ford. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 12, 2023

My visit was efficient in every way -- completely pleased. I will continue to use Rockwall Ford for my service on my truck. More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia
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Sep 21, 2023 -

Rockwall Ford responded

We are pleased to hear that your visit to Rockwall Ford was efficient and that you were completely pleased with your service experience. Thank you for your continued trust!

September 12, 2023

Rockwall Ford has sold me two vehicles, and has treated me as a valued customer for the past nine years. I do not intend to have my vehicles serviced by other dealership, and when I do purchase another Fo More

by Christopher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Monnette, Anthony Moses
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Sep 26, 2023 -

Rockwall Ford responded

Christopher, thank you for your kind words and this wonderful review!

September 11, 2023

Excellent service and followup. The Service Team was very thorough and made sure what would be covered by our warranty. All services were completed in a timely manner. When a delay More

by charlesrichmond764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison
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Sep 23, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 09, 2023

I am very pleased every time I go for service. They check everything on my car and let me know if something needs service I hadn't planned on. Anthony Moses is the advisor that take care of my car More

by don4744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Moses
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Sep 26, 2023 -

Rockwall Ford responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 08, 2023

Jamie was quick, fast, informative and caring when our 2019 Ford 350 was brought in for service! GREAT job Jamie!!! More

by bmurphy12340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Sep 19, 2023 -

Rockwall Ford responded

We were pleased to hear that Jamie provided a quick and informative service for your Ford 350. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

September 08, 2023

Gary at Rockwall Service department was very friendly, professional, and courteous. His knowledge and experience was very helpful. More

by Golf52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Wells
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Sep 19, 2023 -

Rockwall Ford responded

We are thrilled that Gary provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 08, 2023

Very responsive to my questions. Clearly explained what their process would be. Asiah, my advisor, was courteous, helpful and well informed. More

by DLBataillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asiah
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Sep 21, 2023 -

Rockwall Ford responded

We are glad to hear that you had a positive experience with the service department and that Asiah, your advisor, was responsive, courteous, helpful, and well-informed. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 08, 2023

Always professionally handled. Good service and clean restrooms and roomy wait area with good amenities. More

by ngheller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Anderson
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Sep 10, 2023 -

Rockwall Ford responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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